Churchill House Care Home

Throughout my father's stay at Churchill House Care Home, he has been treated with warmth, friendship, respect and consideration. The staff are outstanding both in the support of my father and communications with the family. My father would be described as a character with his own peculiar needs. The staff did their very best to accommodate his needs and treat him as an individual. His final days were spent being treated with dignity and sensitivity. We could not have asked for better care and would recommend this care home to anyone.

We thank every single member of staff, whatever their duty, for the care they showed us all.

My husband was here for two weeks of respite and all seemed well. The staff were very friendly and it seemed clean. It was very expensive at £1700 per week. When I picked him up he smelt of sweat and dirty clothes. I packed carefully, labelling everything but hardly any of it came back. New tee shirts, new socks and trousers, almost nothing returned. I was shocked. I had to have the window open in the car on the way home, he smelt so awful. At first, I thought I'd put him back for more respite but I'd rather he was in the garage than in this place.

Found the staff and management very supportive and caring to my mother in the final days of her life.

I would like to thank all the staff at Churchill House for the excellent care they provided to my brother.

Our Mum went to Churchill House for palliative care, where she could receive a consistent level of care in a friendly welcoming environment. Churchill House delivered this care to an excellent level, she couldn't have wished for more given her condition. A very friendly team, and nothing was too much trouble.

Mum's end-of-life care was amazing. Everyone was so kind and helpful.

Thank you so much.

The gardens are beautiful and all the activities that my grandma can join in on will keep her entertained!

The facilities internally and externally are very well cared for and nothing was too much trouble for the staff. I am not sure that I can put easily into words how well cared for my mum was other than to say outstanding and thank you.

My friend is a resident at Churchill House, I visit her every week. I must say that I enjoy spending time there. The atmosphere is always so welcoming, the lounge has lovely guinea pigs that we love watching and I can see that one lady in particular takes good care of them! We sometimes sit in the garden which is a pleasant place to be, we laugh at the maintenance man who is always friendly. Based upon my experience as a visitor and what my friend has told me, I would recommend Churchill House.

Due to very poor health, my mother was unable to continue living at home and reluctantly went to Churchill, when she arrived she could not walk. Within a few weeks, she was able to walk with a frame without help, this was only due to the amazing care and attention she was given. She now takes part in various activities such as flower arranging and different crafts the sort of thing she would never of done before. We have nothing but praise for the staff who have endless patience with the residents under difficult circumstances at times, but always happy to have a bit of banter and share a joke. Overall I would thoroughly recommend Churchill as a very caring and welcoming home to be.

Churchill House provided outstanding care to my mum in her final months. Caring staff looked after her and went the extra mile to make her as content as she could be in the circumstances. Her room was kept clean, as indeed were the rest of the facilities. When Mum was more mobile the programmes of entertainment and creativity were really enjoyed by Mum and delivered with care and love. In my experience a truly exceptional group of people in a lovely facility.

My mum was in the dementia wing of Churchill House and the staff were so kind and good with her. Her room was always clean and tidy when I visited, her hair was brushed and clean. The garden was always a favorite place to walk around with her and she liked the guinea pigs and chickens. We felt very lucky that she had such good care for her last years of life.

My dad received the utmost care and dignity in the last seven days after returning to Churchill House for palliative care after leaving the hospital. He had lived there for over eighteen months and had built some lovely relationships with the staff in his time there. I believe all at Churchill House do a wonderful job of caring and nursing.

The room is always clean and tidy. Staff always had time for residents and visitors. No restrictions (except Covid) for visitors. Staff always had time for visitors. Flowers were welcome.

I experienced nothing but kindness and good care towards my husband. He felt utterly safe in the home, whereas at home I think he felt afraid. He had a small, charming room with a view into the garden where he had a bird feeding station. I was always made to feel welcome and even, to my and his delight, were able to take in our border terrier. His care at the end was wonderful.

This is a very friendly and welcoming home and a great improvement on my friend's previous nursing home. It helps being purpose-built. The staff are very helpful and cheerful and appear very caring. The food appears good (I often feed him) and smells appetising. We have experience of several nursing homes and we rate this one highly.

The only negative was the 'hot drinks'. Tea/coffee was usually served in plastic beakers and was often cold or only tepid.

Latterly when her health deteriorated they tried so hard to sort all the various issues out. Her end-of-life care was very comforting for myself and my brother and helped so much at this difficult time.