
I experienced nothing but kindness and good care towards my husband. He felt utterly safeSelina B(Wife of Resident/Service User)

This is a very friendly and welcoming homePhil P(Friend of Resident/Service User)

we can not thank you enough for the care that you provided to MumSarah S(Daughter of Resident/Service User)

I experienced nothing but kindness and good care towards my husband. He felt utterly safeSelina B(Wife of Resident/Service User)

This is a very friendly and welcoming homePhil P(Friend of Resident/Service User)

we can not thank you enough for the care that you provided to MumSarah S(Daughter of Resident/Service User)

Churchill House is located in the historic market town of Ludlow which boasts a stunning castle, a fantastic weir on the river Teme, numerous historical sites and famous food festivals. This purpose-built care home offers a welcoming, homely atmosphere, thoughtfully combined with modern amenities to ensure guests feel comfortable, secure, and well cared for.
Churchill House is proud to offer a beautiful wrap-around garden that is at the heart of daily...
Care Provided by Churchill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Churchill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Welford Healthcare
- Private Owned
Person in charge
- Selina Broome(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visitors are welcome throughout the day.
Parking
- Churchill House have parking available for all visitors.
Churchill House Care Home Reviews (85)
Churchill House Care Home has a Review Score of 9.6 (9.636) out of 10, based on 19 reviews in the last 2 years.
Over all time Churchill House Care Home has 85 reviews.
Mum's end-of-life care was amazing. Everyone was so kind and helpful.
Thank you for your lovely feedback, this will be shared with our team. As we are always striving to improve, we would like to know if anything at all could have made the experience better.
He died with dignity, very clean and peaceful.
Admin staff and care workers were all very kind.
Special thanks to the manager.
Thank you so much.
Thank you for your feedback, we appreciate it.
The gardens are beautiful and all the activities that my grandma can join in on will keep her entertained!
Thank you for leaving us a review, we are very pleased with your feedback!
The building and Mum's room are always very well cared for and clean and tidy.
I have nothing but praise for the staff who treat Mum with such respect and patience. They have all gone above and beyond to help her settle and have also welcomed me into the Churchill family!
We feel very lucky that we found Churchill House.
Thank you for leaving a review for us. We appreciate your feedback!
Residents have multiple activities to take part in over the week and these activities do actually take place. Sadly in the last two years, Mum was bedbound but there was no restriction on when I or my brother could visit which meant a lot as we could just pop in to see her.
The facilities internally and externally are very well cared for and nothing was too much trouble for the staff. I am not sure that I can put easily into words how well cared for my mum was other than to say outstanding and thank you.
Thank you for reviewing us. Best wishes from the team at Churchill House.
My friend is a resident at Churchill House, I visit her every week. I must say that I enjoy spending time there. The atmosphere is always so welcoming, the lounge has lovely guinea pigs that we love watching and I can see that one lady in particular takes good care of them! We sometimes sit in the garden which is a pleasant place to be, we laugh at the maintenance man who is always friendly. Based upon my experience as a visitor and what my friend has told me, I would recommend Churchill House.
Thank you for your feedback, we appreciate it!
Due to very poor health, my mother was unable to continue living at home and reluctantly went to Churchill, when she arrived she could not walk. Within a few weeks, she was able to walk with a frame without help, this was only due to the amazing care and attention she was given. She now takes part in various activities such as flower arranging and different crafts the sort of thing she would never of done before. We have nothing but praise for the staff who have endless patience with the residents under difficult circumstances at times, but always happy to have a bit of banter and share a joke. Overall I would thoroughly recommend Churchill as a very caring and welcoming home to be.
Thankyou for your feedback. We are so pleased to hear you would recommend Churchill House.
Churchill House provided outstanding care to my mum in her final months. Caring staff looked after her and went the extra mile to make her as content as she could be in the circumstances. Her room was kept clean, as indeed were the rest of the facilities. When Mum was more mobile the programmes of entertainment and creativity were really enjoyed by Mum and delivered with care and love. In my experience a truly exceptional group of people in a lovely facility.
Thank you for your kind comments. We are truly grateful to hear such wonderful feedback.
My mum was in the dementia wing of Churchill House and the staff were so kind and good with her. Her room was always clean and tidy when I visited, her hair was brushed and clean. The garden was always a favorite place to walk around with her and she liked the guinea pigs and chickens. We felt very lucky that she had such good care for her last years of life.
We will share your feedback with the whole team.
Best wishes,
My dad received the utmost care and dignity in the last seven days after returning to Churchill House for palliative care after leaving the hospital. He had lived there for over eighteen months and had built some lovely relationships with the staff in his time there. I believe all at Churchill House do a wonderful job of caring and nursing.
Thank you so much for your feedback, this will be shared with the team. It was an absolute pleasure to care for your Dad and meet you all!
The room is always clean and tidy. Staff always had time for residents and visitors. No restrictions (except Covid) for visitors. Staff always had time for visitors. Flowers were welcome.
It is great to see that you have given us five stars for the overall experience at Churchill House.
I experienced nothing but kindness and good care towards my husband. He felt utterly safe in the home, whereas at home I think he felt afraid. He had a small, charming room with a view into the garden where he had a bird feeding station. I was always made to feel welcome and even, to my and his delight, were able to take in our border terrier. His care at the end was wonderful.
Thank you for your kind words, it really does mean so much to us. This is why we do what we do.
This is a very friendly and welcoming home and a great improvement on my friend's previous nursing home. It helps being purpose-built. The staff are very helpful and cheerful and appear very caring. The food appears good (I often feed him) and smells appetising. We have experience of several nursing homes and we rate this one highly.
Thank you for the kind feedback about Churchill House. The team really appreciate your comments. We are so pleased that you rated the overall experience as five stars!
The only negative was the 'hot drinks'. Tea/coffee was usually served in plastic beakers and was often cold or only tepid.
We are so pleased that your stay was a comfortable and enjoyable experience and hopefully can welcome you again one day.
My brother and I found the home to be very supportive, caring and always trying to help. They always encouraged her to socialise and take part in various activities arranged in-house.
The staff were lovely, very friendly and at the same time trying to care for her in the best possible way.
Latterly when her health deteriorated they tried so hard to sort all the various issues out. Her end-of-life care was very comforting for myself and my brother and helped so much at this difficult time.
Thank you for your review. We appreciate the feedback and will share it with our team.
Although our mum was only in your care for a relatively short period of time, we can not thank you enough for the care that you provided to Mum and the compassion and support to us as a family. The standard of care provided by all staff, from auxiliary staff, nurses, care assistants and manager, has been exemplary. Professional, compassionate and caring. Thank you all.
It is great to hear that our team provided an exemplary standard of care.
My dad, who was 96 and had Alzheimer's, spent the last six months of his life in Churchill House, and the care, kindness and compassion of all the staff there as well as the laughter they shared with him meant that those last six months were good ones. My sister and I will always be grateful for this,# and also for the kindness and compassion shown to us. It was obvious to me during my visits that every resident was treated as an individual and made to feel that they mattered. Dad thought he was still in his own home, and I think he summed things up best when he said to me on one of my visits, 'well, I know I'm old and so will have to go into a home sometime, but for now, I'm very happy here'.
Thank you so much for your kind words, it means so much to the team at Churchill House.
My mother and father were both looked after by the staff at Churchill House Care Home in the last week (Mum) and year (Dad) of their lives. The care was compassionate and kind, of both of my parents and the family. The excellence of the palliative care for Dad was wonderful as was the reassurance Dad was given when his dementia made him frightened. We are more than grateful.
We are pleased to know how grateful you were for the care we provided for your parents.
Kind regards,
Churchill House.
My aunt always seemed happy when visited. We would like to thank all the staff for their continued care. We appreciated the end of life care.
Room was clean, bright and nothing was too much trouble for either care or nursing staff.
I feel blessed that my dad spent his last days peaceful and comfortable.
Thank you to all.
Cannot comment on food as fluids only.
Thank you for your review, the feedback means a lot to the team at Churchill House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Churchill House Care Home.
There are no upcoming events for Churchill House Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Churchill House Care Home
- 30 Jun 2022Recipient: Churchill House Care Home
Accreditations
There are no accreditations posted yet for Churchill House Care Home.
Meet the Team (3)

With more than a decade of experience at the home, Selina brings continuity, deep knowledge and a genuine passion for high-quality care.
Selina joined Churchill House in 2011 as a Registered Mental Health Nurse and has progressed through a number of senior roles, developing her leadership skills alongside a strong clinical foundation. Her journey through the organisation has given her a thorough understanding of the home, the residents and the dedicated team who support them.
Throughout her career, Selina has remained committed to delivering person-centred care that promotes dignity, independence and choice. She is particularly passionate about supporting residents’ mental health and wellbeing, dementia care, and creating a warm, inclusive environment where residents feel safe, valued and listened to.
As Home Manager, Selina is focused on maintaining high standards of care, supporting staff development and continuing to enhance the quality of life for everyone who calls Churchill House home.

Bryony is the non-clinical Deputy Manager at Churchill House and has been part of the home’s journey for an impressive 20 years. She began her career with us working part-time as a Kitchen Assistant before progressing into the role of Office Manager and, more recently, stepping up to Deputy Manager.
Highly organised with a keen eye for detail, Bryony helps ensure the home runs smoothly. She is known for her creative approach, strong work ethic and commitment to high standards — qualities that colleagues often joke make her a bit of a “control freak”.
Alongside her career, Bryony studied at university and achieved a BA (Hons) degree in Jewellery and Silversmithing. She continues to develop her leadership skills and is currently studying for a Level 5 qualification in Leadership and Management for Adult Care, reflecting her ongoing commitment to learning and to providing high quality care and support.

Jayne is a Senior Nurse at Churchill House and has a long and special history with the home. She was one of the very first members of staff when Churchill House opened in 1995, starting her career here as a Night Care Assistant.
Driven by her passion for care, Jayne went on to study nursing and qualified as a Registered General Nurse. She then spent over 20 years working within the NHS, gaining a wealth of clinical experience and knowledge across her nursing career. After many years away, Jayne was delighted to return to her roots and rejoin Churchill House, this time as a Senior Nurse.
Jayne is known for her warm, friendly nature and her ability to build strong, trusting relationships with both residents and their families. She loves to chat and believes that taking the time to really get to know people is at the heart of excellent care. Her experience, approachability and genuine kindness make her a hugely valued member of the team.
In addition to her senior nursing role, Jayne is also Churchill House’s dedicated end-of-life Butterfly nurse. In this role, she provides compassionate support to residents and their loved ones during the end of life, helping to ensure comfort, dignity and reassurance at what can be a very emotional time. Jayne’s calm presence and kindness make a meaningful difference to families when they need it most.
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