Oldbury Grange Nursing Home

My father was in an upstairs flat. As he became older, we supplied help and meals. We decided to encourage Dad to try the Oldbury Grange. He knew several people there, so there was no problem settling Dad in his new home. The house is really nice, and the staff are super. They are very welcoming to family members, and our father likes them all. The little sip of wine with his dinner was a winner!

When my father's health deteriorated and he needed end of life care. We turned to the team at Oldbury Grange Nursing Home. They were amazing and Dad slipped peacefully away in their compassionate hands.

When my 98-year-old mother, with dementia, suffered several mini stoked during the Covid lockdown, the manager at Oldbury Grange took control, organised a room and dealt with all of the agencies involved. The staff at Oldbury are fully engaged in their roles and offer care, affection and dignity to their residents from the always cheerful reception to the nursing, care and support staff; everyone is smiling and laughing. All my fears for my mother's well-being have faded away. Thank you.

My wife has advanced vascular dementia and Alzheimer's. Since being cared for by Oldbury Grange, I have seen a marked improvement in her general wellbeing and happiness. I attribute this mainly to the home's benign environment created by the excellent management team and conscientious and caring staff.

My mother was transferred to Oldbury Grange from hospital in order to recover from Covid-19 in their designated quarantine area. She stayed for 4 weeks before returning home. I am very happy with the care she received from all of the nursing team. I phoned every day to enquire about my mother's condition and it was always possible to receive a thorough update and to talk to my mother. I do not know what the future holds for my mother but if it becomes necessary to transfer her permanently to a care home, I would certainly consider Oldbury Grange very favourably. Please note that I cannot answer all of the multiple-choice questions as I did not see inside the building myself.

Our mother had a fall 2 weeks before Christmas and we were desperate to get our mum some respite care, as she was living on her own. We rang Oldbury Grange and straight away, we were put at ease by the home manager, telling us they had a room available. From the moment we dropped our mum off, the care and friendly faces were very reassuring. Our mum, in total, had 5 weeks care. Our main concern was that everyone was kind to her and that she was treated well. We cannot express enough, how well she was treated and looked after by everyone. Our mum is home now and is constantly talking about this beautiful care home, telling us how fantastic everyone was and how caring you all were. She also likes to tell us how lovely the food was, and that you could eat as much as you like. We wanted to say a big thank you to you all and if anyone is considering Oldbury Grange for a care home for a loved one, this is the place. We will never forget the love and care you gave to our mum.

Care is compassionate, friendly and specifically relevant to individual cases. Nursing care is of the highest quality and sensible use is made of outside agencies when appropriate. Any difficulties arising are notified to relatives without delay and difficulties are not allowed to become catastrophes. The overall impression is that for both staff and residents, smiles are mandatory.

Wonderful place. Staff are so supportive of residents and families. I have found their communication supportive, regular and helpful and a great help in reducing family anxieties in these difficult times.

The telephone review went well with the manager and assistant. I was brought up to date with my mother's medical condition and needs. My mother is happy with all aspects of the home. COVID-19 issues were discussed, but we are happy that the home has addressed the issues with this virus very competently. I am very happy with the overall way my mother is cared for.

They say 'don't judge a book by its cover; but on this occasion, it's fine to do so! Not only is Oldbury Grange beautiful on the outside, but it is also wonderful on the inside too. The staff here should be awarded the '5-star' rating because they make this home a very special place. I arrived with my mother full of tears and trepidation, but now I arrive with smiles, in the knowledge that my mother is well cared for.

Staff nurses always keep me informed of my mother's nursing and mental health needs on a very regular basis as and when any changes occur. I attend reviews when I am able to.

When my parents transferred to Oldbury Grange all went well. Suitable rooms were found and managers and staff made them very welcome. The nursing and care staff work hard to ensure needs are met. Any concerns I might have are sorted and I am kept informed. En-suite bedrooms are well-appointed and are always clean. There are good social activities. Oldbury Grange is a pleasant environment for all residents with a friendly welcoming atmosphere.

Mum has advanced vascular dementia and Alzheimer's. She is very confused and gets frustrated and anxious which means she can be aggressive. Staff at Oldbury Grange are so patient, kind and understanding of Mum's needs. I am totally confident in the care my Mum receives.

My mother is very well cared for at Oldbury Grange. Staff are friendly, kind and caring. The atmosphere is calm and warm. Interesting activities are provided for residents and staff encourage them to be involved. The rooms are comfortable and clean and the food is very good.

Carers are well trained and many have been working at Oldbury Grange for many years. Only rarely has there been a smell of urine in any of the rooms in the 8 years that my wife has been there on less than half a dozen occasions have I noticed a smell. The staff are cheerful and prepared to give residents a hug if that seems appropriate.

A pleasant experience I was given time (an hour) with the manager who gave me her full attention and listened to all my comments, concerns and suggestions. These were all accurately reflected in the report. I hope that requests will be acted on without the need for reminders from me.

The most important factor in this review is my mother and she is looked after with care, compassion and dignity. The atmosphere at the home very friendly and warm. The rooms are comfortable and attractive and the visitors are made very welcome. On rare occasions, I've made a negative observation it has been received with grace and acted upon. The home manager always has time for discussion between myself and my mother and she has been extremely helpful with sound advice and keeping things rolling.

The level of upkeep and cleanliness is excellent and the meals are very good indeed.

My relative was comfortable, safe and nursed as well as ever possible in her final year of life.

From when dad arrived at 'The Grange' the care, transition and kindness shown by the manager, nurses and care staff was quite overwhelming. Nothing, and I mean nothing was too much trouble. Dad is away always clean, shaved and has clean clothes on daily. Meals catered for all ages and the menu held a lot of variety. Drinks were constant. Dad has his own personal room, and we were told to take any belongings from his home to make him feel at home, what more could you ask for!!!