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Portland House is dedicated to the highest standards of care for its residents. At Portland House highly trained and dedicated staff are on hand 24 hours every day of the year to provide nursing support to residents...
Portland House provides high-quality care and nursing services in a homely environment. Care is aimed at older people in Shrewsbury and Shropshire. Services are also offered for those with dementia and its associated conditions.
Portland House is dedicated to the highest standards of care for its residents. At Portland House highly trained and dedicated staff are on hand 24 hours every day of the year to provide nursing support to residents with a warm welcome, a friendly face, and a true sense of belonging
The home offers friendly, homely and sociable surroundings designed to maintain the dignity and independence of each resident.
You can follow Portland House on Facebook 'Portland House Nursing Home' to view the activities within the home.
Care Provided by Portland House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 33 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Portland House to confirm what's included and get a personalised quote:
Hairdresser/ chiropody/ toiletries excluded in fee
The price(s) shown are provided by the care home. Contact Portland House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Capital Care Group
- Private Owned
Person in charge
- Denise Jones (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (1)
Visiting
- No visiting restrictions
Parking
- Car park on site
Portland House Reviews (61)
Portland House has a Review Score of 9.9 (9.877) out of 10, based on 20 reviews in the last 2 years.
Over all time Portland House has 61 reviews.
My mother was in Portland House for just over 4 years. In all that time she was very well cared for and at no time did I have any reason to complain about her care. Her room was bright and the decor very good. She was able to have photos and familiar pictures and ornaments in her room making her...
My mother was in Portland House for just over 4 years. In all that time she was very well cared for and at no time did I have any reason to complain about her care. Her room was bright and the decor very good. She was able to have photos and familiar pictures and ornaments in her room making her surroundings familiar. I found the staff very friendly, helpful and obliging. The manager and nursing staff were approachable and happy to discuss any concerns I had regarding my mother. In my mothers final weeks, I could not have wished for any more support and sympathy than I was given by staff, especially when she passed away.
Thank you for your comments made about Portland House which are very welcome. I know that the manager and her team work very hard to ensure that all our residents and relatives experience the best possible care.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Portland House.
There are no upcoming events for Portland House.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Capital Care Group
Accreditations
There are no accreditations posted yet for Portland House.
Meet the Team (3)

I've been the registered manager at Portland House Nursing Home since 2014 which is a 32 bedded nursing home for the elderly. I have been a qualified...
I've been the registered manager at Portland House Nursing Home since 2014 which is a 32 bedded nursing home for the elderly. I have been a qualified nurse for 40years, I've specialised in older people nursing for 31 years.My role entails ensuring the delivery of person centred care and leading my team, to deliver high- quality care and support.
I operate an open-door policy and have good communication with staff, residents, and relatives

I have worked within the care industry since 2007, I have been with the company since 2015. My role is to ensure the smooth day- to- day running of the home. I support management, staff, residents, families and all external professionals.

At our Care Home, we believe that meaningful daily activities are essential for physical health, emotional well-being, and social connection.
Our...
At our Care Home, we believe that meaningful daily activities are essential for physical health, emotional well-being, and social connection.
Our residents enjoy a variety of engaging activities, including:- Arts and crafts
- Music sessions and sing-alongs
- Games and quizzes
- Movie afternoons
- Birthday and holiday celebrations
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Portland House to verify any information. View our terms and conditions. Portland House has an Enhanced Service -what an Enhanced Service includes.