What types of Care is Lightmoor View registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Lightmoor View?

Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lightmoor View to the centre of Telford?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Lightmoor View care home, Brick Kiln Bank, Lightmoor, Telford, Shropshire TF7 5FN

Lightmoor View

Brick Kiln Bank, Lightmoor, Telford TF7 5FN

2 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 75 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Palliative / End of Life Care
Convalescent Care

Facilities

Pet Friendly (or by arrangement)
Smoking not permitted
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Television point in own room
Residents Internet Access

Funding & Fees

Fees are reviewed at our head office branch based in Shrewsbury

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Coverage Care Services Ltd

Person in charge

Charlie Bowen (Manager)

Local Authority / Social Services

Telford & Wrekin Council

Admission Criteria

referrals and private residents
Ages 65+

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (75)
Couples/Companion Rooms (0)

Visiting

When a visitor comes to the home the home require them to buzz in and a member of staff will be on hand to let them know where their family member is. There is a visitor's book to sign in and out when they come to the home.

Parking

Parking onsite at care home

Review from Mark W (Son of Resident) published on 12 July 2022 Submitted via Website • Report

Overall Experience

My father was admitted into this care home just over a week ago. I visited him last Monday (I live and work many miles away so have to plan special trips) as he said he was being treated like a 'prisoner'.
When I visited him, I met the staff and gave him some money. I also put money in the office and

asked to ensure that dad's hair was cut which the staff assured me would happen as he was looking very dishevelled and unkempt.
I left, leaving my contact details with the staff.
On Thursday 30th, Dad called me to say he was not being cared for and wanted other people's numbers to help him get back home to his flat, as he was being neglected. He also said he was still trying to get a haircut.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Kerry B (Daughter of Resident) published on 22 October 2021 Submitted via Website • Report

Overall Experience

I would never recommend this home to anyone. My dad was not kept safe by the staff even though he had a diagnosis of Alzheimer's and Vascular Dementia.
The food was fine but the care was not acceptable and the safeguarding was non-existent. Using a lot of agency staff does not give continuity with

residents.

Reply from Debbie Price, Operations Director at Lightmoor View

At the time concerns were raised they were fully investigated and a response sent to the family. The outcome of the investigation did not substantiate all of the concerns but lessons were learned and changes were put in place. We would like to thank the family for their feedback.