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- Abbeywell Court Nursing and Residential Home







Abbeywell Court Nursing Home is a perfect location for complex care needs like dementia or any challenging behavior. It is well equipped and resourced to provide individualized care with providing a lovely living atmosphere that visitors will enjoy.
Registered nurses, care assistants, senior care assistants, and ancillary workers make up a highly skilled team with experience caring for people with dementia.
With several events and activities planned, leisure walks in the garden,...
Care Provided by Abbeywell Court Nursing and Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbeywell Court Nursing and Residential Home for full pricing details and T&Cs.
Contact Abbeywell Court Nursing and Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Crina Balot (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (41)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Abbeywell Court Nursing and Residential Home Reviews (75)
Abbeywell Court Nursing and Residential Home has a Review Score of 9.4 (9.414) out of 10, based on 19 reviews in the last 2 years.
Over all time Abbeywell Court Nursing and Residential Home has 75 reviews.
When my sister arrived at Abbeywell Court 4 years ago her behaviour was very challenging but this was managed well. Her needs were met in a kindly and compassionate manner. It was good to see that there were activities tailored to my sister's needs, even after her comprehension deteriorated greatly. She was always included in the entertainment in the lounge. The furniture was very tired indeed. I was not 'next of kin' and would have liked emails to keep me up to date with regulations, particularly during Covid.
Kind regards.
My mum has been at Abbeywell for 14 months, we had quite a few setbacks at first and I had quite a few meetings with the manager. However the last three months have been wonderful. The staff are regular, permanent staff and they are happy, polite and can't do enough for mum and us as a family. They know mum and us as a family and our needs and likes. The entertainment and outings are outstanding and we have had two wonderful birthdays with mum here, made really personal with banners cakes drinks and birthday cake. Can't comment on food as we have never seen moms meals but she is really well looked after with drinks whenever we are there.
It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,Rahi.
Sadly, mom can’t remain as I live 300 miles away and I’m moving her closer to me to share precious time before dementia takes her away. But I would recommend this home to everyone.
Thank you all.
It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
The team at Abbeywell have always shown professionalism in the way they look after my dad, from the very first day they were so friendly and welcoming, there have been some challenges over the last 10 months with dad's behaviour but the team have only ever shown compassion to my dad and always kept me updated.
Thank you very much for your continued support, it is appreciated by me and all of the team at Abbeywell Court.
All of the staff treated my dad with the utmost respect. They were very supportive of all the family at this very sad time. In all the time that my dad was at the home, he was given care second to none. All of the staff were considerate of his needs. I wouldn't hesitate to recommend the home.
Thank you for sharing your thoughts with us. We are happy to know that your dad is comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team. Kind regards, Rahi.
Mum moved into Abbeywell Court just before Christmas last year after several weeks in hospital. My sister was Mum's primary caregiver but due to her complex needs, she could no longer be in her own home. I live abroad and this has been the first opportunity for me to visit because of covid restrictions. I am so impressed by the caring staff and upbeat atmosphere within the home. It seems nothing is too much trouble and everyone goes above and beyond to ensure the residents' needs are met and they are happy. I am returning home knowing Mum is in very good hands.
Dear Susan, thank you for sharing your experience with us. We are happy to know your mum is well-cared and comfortable with us, we will strive to give her the best care in the future too. I will ensure your kind words are passed on to the home team. Best regards, Rahi.
Although my mum only had a few weeks at the home, I felt all her end of life needs were met.
Upon every visit (most notably before the covid restrictions when I could arrive at any time without giving notice), I have found my mother to be clean and well presented. The staff have always been very proactive and conscientious; the home is clearly well run. I would not hesitate to recommend this home to others.
Hello Ewan, thank you for the review. Your feedback is very important for us. We always try our very best to make sure everyone we look after is safe and comfortable as much as possible. We also encourage and involve family with provision of the service. Thank you for your patience and ongoing support. Much appreciated.
My Dad was transferred to Abbeywell Court as he was unable to go home from hospital (middle of the covid pandemic). It's been difficult as we haven't been able to visit under normal circumstances, but when we have visited we have been impressed with Dad's care, his appearance, and cleanliness. The staff are all attentive and pleasant. Thank you. Dad has Parkinson's-related Dementia and can be difficult to deal with.
Hello Tracy, thank you for the review. Your feedback is very important for us and helps us to review the areas where we need to. It is always good to hear that family is happy with our service and feel confident with us. We always try our very best to provide better quality of care and support for all our residents. Your ongoing support is much appreciated.
My mum has been given all her care needs by the team of staff. They always update me immediately of any concerns however small. Her individual care needs were identified soon after mum moved in and change when applicable. Overall, the family are most welcome by the team who have a good rapport with mum. Thanks.
Hello Johanna, thank you very much for the review. These reviews help us to review the service we provide. We always focus on person-centred care. We try and involve the family as much as possible with care. Effective communication is the key to our ongoing service. Thank you for the understanding and the support especially during this difficult time. Kind regards, Biju.
My ex mother-in-law has been a resident here for just over one year and her care has been exceptional during these difficult covid times. The home has the most caring staff and do all they can to keep all residents safe. All the residents and my ex mother-in-law are always dressed lovely and the home is very clean. I am kept up to date while I visit about her care. I wouldn't hesitate in recommending Abbeywell Court for the exceptional care they provide.
Hi Alison. Thank you very much for your feedback about our service. It always helps us to evaluate the service we provide and to make necessary changes where needed. May I also thank you for all the support you gave us and most importantly for understanding us and cooperating with us during the difficult time.
Unable to view much of the home due to covid. Staff encountered all very friendly and approachable. Only saw the lunchtime meal which would have been too much of a challenge for my mother as she only eats small meals.
Not much more to say. Always look forward to seeing my sister in the care home. Thanks to the carers.
We thank you for your ongoing support.
The staff are friendly and helpful. Due to current restrictions, have no been able to gain a full impression of conditions, but Mum appears very well cared for.
Hello Pat, thank you very much for your review. Team Abbeywell always try and support our visitors during the visit. We continue to provide the best care and support for all our residents.I thank you for your ongoing support.
Staff are wonderful and very caring. Clients are their priority. Excellent events are organised for them when they can be. Nothin is too much for them. Coped extremely well in the last 18-months during the pandemic and made every effort for us to be able to visit when we were allowed.
Hi Carole, thank you for your kind words. We always try our very best to ensure best service is given to our residents and their family.
It was a shock when Mum needed to go into the nursing home. However, I believe she is in the right place and that Abbeywell Court is looking after her. There is a high ratio of staff to residents and the attention given to Mum helps her anxiety. The manager is very professional and knowledgeable and he visits the residents to talk to them and see how they are. All the staff seem very pleasant although due to Covid I have not spoken to many of them. The main person I have contact with is the activities leader and she has made the whole situation much easier for me because she is both efficient and caring. The pandemic has prevented most activities from taking place but the activities leader has managed to keep a routine going and she checks that every resident is being occupied and cared for.
Hello Rebecca, thank you for your kind words. The feedback of our service is very important for us to ensure the service is provided effectively. We always try our very best to provide the best service. The involvement of family members in care is one of our focuses. You have been very supportive and we are very thankful to you.
All the staff were so helpful and in the last few days of Mums life made us all welcome so so we could be with Mum it was a very dignified passing and we were able to be with her all the way through.
The staff cared for Mum very well, I could not have asked for any better.
Hi Sue, thank you for your kind feedback. We understood how hard it was for you and your family to go through the last days of Mum. We are glad that you and your family felt supported during the very difficult and stressful time. Me and my team would like to thank you for the support you gave us.
I was really impressed with the standard of care given to my dad in what has been a very stressful time for my family. My dad needed expert care and I knew my dad was safe in Abbeywell Court. Nothing was too much trouble, they kept me updated on how he was doing, and through the pandemic, I could see him on Skype. I could see he was happy, safe and well cared for, the staff are absolutely brilliant.
We are glad that we had an opportunity to look after your dad.
My brother, who was suffering from dementia, was in the exceptional care of Abbeywell Court for almost 3 years before he sadly died in February. I felt confident for him to be cared for by the marvellous staff who skilfully managed his sometimes challenging behaviour. Unfortunately, covid made it difficult to visit him and although I was invited to be with him at the end, I was unable to do so. However, I was always kept updated and informed of any health issues and felt he was with caring staff with whom he was familiar and had become his second family. A big thank you for your care of my brother, especially over the past difficult year.
My dad had a few months at Abbeywell Court. Though not able to visit due to Coronavirus, I had some lovely Skpye calls with him. Everyone I spoke to was extremely helpful, and I felt in the short time he was there, they got to know him and cared about his character. He passed away at 92, and I was satisfied all care and dignity was there for him. From personal touches to his room when allowed a visit a few days before, I am able to say it was a good, happy place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbeywell Court Nursing and Residential Home.
There are no upcoming events for Abbeywell Court Nursing and Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Abbeywell Court Nursing and Residential Home.
Accreditations
There are no accreditations posted yet for Abbeywell Court Nursing and Residential Home.
Meet the Team (3)

As Home Manager at Abbeywell Court since August 2023, I bring over 11 years of extensive experience in elderly care, underpinned by my professional background as a Registered Nurse. I am committed to upholding the highest standards of care, ensuring the consistent delivery of safe, effective, and person-centred services for all residents.
I place strong emphasis on dignity, respect, and individualised care, striving to create an environment that promotes wellbeing, independence, and quality of life. My leadership approach is centred on professionalism, accountability, and continuous development, supporting staff to deliver compassionate care to the highest standard.
With a comprehensive understanding of the complex needs associated with elderly care, I work collaboratively with residents, families, and multidisciplinary teams to ensure care is responsive, respectful, and tailored to each individual. I am dedicated to maintaining excellence in practice, driving continuous improvement, and ensuring full compliance with regulatory standards.
My role is guided by a strong sense of responsibility, integrity, and commitment to providing a safe, supportive, and high-quality care environment.

I am a dedicated Deputy Manager at Abbeywell Court, committed to delivering high-quality, person-centred care. Since stepping into this role in February 2024, I have focused on being compassionate, supportive, and motivating to both staff and residents. As a Registered Nurse with over 11 years of experience across various care settings, I bring extensive knowledge and expertise, particularly in supporting individuals living with dementia.
I take pride in being a caring and compassionate companion, bringing warmth and kindness into everything I do. Outside of work, I enjoy spending time with my family and going on long walks, which help me maintain a positive and balanced approach to both life and work.

I joined Abbeywell Court in April 2025 and have thoroughly enjoyed becoming part of such a dedicated and caring team. I take great pride in my role as an Administrator and consistently strive to go the extra mile to ensure that all tasks are carried out efficiently and to a high standard.
With over 16 years of experience in administrative roles, I bring a strong sense of organisation, attention to detail, and professionalism to my work. I am an enthusiastic, empathetic, and approachable individual, and I place great importance on building positive relationships with residents, their relatives, and colleagues. Creating a welcoming and supportive environment for everyone is at the heart of what I do.
I am passionate about delivering excellent service and supporting the smooth day-to-day running of the home. I am always keen to learn, develop, and contribute wherever I can.
Outside of work, I enjoy keeping active through sport and value spending quality time with my family, which helps me maintain a positive and balanced outlook.
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