Bridge, Burton and Trent Courts - Towerview Care

17/19 Ashby Road, Burton-on-Trent DE15 0LB
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7.9 6 Reviews
  • Bridge, Burton and Trent Courts - Towerview Care, Burton-on-Trent
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

£2592 per week,

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Charlotte Bristow (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 110

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 4

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)

Visiting

  • Burton and Trent Courts operates an open-door policy where guests are welcome to visit at any time. However, should a meeting with the home manager or matron specifically be required, it may be best to make an appointment.

Parking

  • Free parking is available

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Bridge, Burton and Trent Courts - Towerview Care Reviews (6)

7.9

Bridge, Burton and Trent Courts - Towerview Care has a Review Score of 7.9 (7.898) out of 10, based on 6 reviews in the last 2 years.
Over all time Bridge, Burton and Trent Courts - Towerview Care has 6 reviews.

Overall Experience
  • 2
  • 3
  • 1
  • 0
  • 0
Date Published
  • 6
  • 2
  • 6
  • 6
  • 0
Reviewer Connection to Bridge, Burton and Trent Courts - Towerview Care
  • 3
  • 2
  • 1
Total of 6, showing 1-6
Review from Sarah G (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spent a lovely father's day with my Dad. He seems very happy and well cared for. The staff are lovely. He is very fond of them. They printed and laminated some photos of my dad and family, photos that I had sent in. He enjoyed looking through them.
Reply from Emily CrossleyL, Lead For Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking time out to recognise our amazing team. We really value all of the support and kindness you show to us. We are very privileged to care for your Dad. We are increasing our events all the time so we really look forward to supporting you both to have more of these special days.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Wife of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
one to one care 24/7.
Never have I met such devoted staff to residents. The smiling faces under such pressure of work is amazing. They are so dedicated. I feel happy that my husband is getting the best of care there.
I visit 5 days a week at various times ( morning ,afternoon and night) and stay
minimum of 2 hours a day, either in his room or downstairs where other residents are. The carers are devoted to make each day a good day for the residents.
The nursing staff always have time for you if you feel the need to catch up on any health related info and are always helpful and kind.
The manager is always approachable and has made immense effort to update the building and everything that comes under her job role. The entertainment and special themed days gives the residents something to look forward to each day. I see lots of game playing and mental entertainment for all abilities.
The food is very good, and varied with plenty of it. I would not want my husband to be anywhere else.
Reply from Emily Crossley, Lead for Business Development, Marketing and Wellbeing. at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to share this. We are so lucky to have such amazing relatives like yourself. We are privileged to be able to care for your husband and are so grateful for all the support and kindness you show to our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gus A (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Burton Court for over three years. The staff have always been excellent. They are extremely caring and between them, they have a lot of experience, particularly with tricky situations and challenging behaviours.
There have been a fair few changes in management over the time Mum
has been a resident but things have always been improving. The food always seems to be great, the lunches are always varied and include plenty of vegetables. A new chef started recently and now that Mum is on 'easy to eat' food, it's nice to know that the chef cares about what's on the plate and how it looks.
Reply from Emily Crossley, Lead for Business Development, Wellbeing and Marketing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave this review. We are so lucky to have such supportive families like yourself.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K F (Niece of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The nursing home is big with enough parking, even if at times have to park on another site. Easy to access. All staff are very kind and friendly. The home looks clean. Staff go above and beyond and offer my mum and me refreshments at times which is very kind. All staff speak to my aunt and ask how she
is. Only thing I would say, it is such a shame the bedrooms aren't bigger - my aunt's is small. The rooms need to be ensuite too, which would make the residents feel much nicer, as if they were in their own home. Especially residents like my aunt who can look after own personal care themselves.
Reply from Emily Crossley, Lead For Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to leave such a lovely review. We are so lucky to have such great supportive families like yourself.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C W (Niece of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Satisfactory.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T M (Daughter of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving into Trent Court, we have been very happy with the care my dad has received. He is always washed and clean-shaven when we visit and I can always find out how he has eaten or how he is sleeping. I am also kept fairly well-informed on any changes or problems concerning my dad. He is treated
with care and respect. One thing that seems missing is a lack of entertainment for the residents, in-home or from external providers.
Reply from Emily Crossley, Lead of Business Development, Marketing and Wellbeing at Bridge, Burton and Trent Courts - Towerview Care

Thank you so much for taking the time to write such a lovely review. We are so lucky to have such supportive relatives. We have a new lead for well-being and look forward to sharing all of our exciting plans with you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.9 (7.898)

Overview of Review Score

The Review Score of 7.9 (7.898) out of 10 for Bridge, Burton and Trent Courts - Towerview Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.104 for Bridge, Burton and Trent Courts - Towerview Care is calculated as follows: ( (27 Excellents x 5) + (22 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 67 Ratings = 4.104
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.794 Points relating to the number of positive Reviews for Bridge, Burton and Trent Courts - Towerview Care is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 5 Positive Reviews ÷ 17 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bridge, Burton and Trent Courts - Towerview Care

What types of Care is Bridge, Burton and Trent Courts - Towerview Care registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bridge, Burton and Trent Courts - Towerview Care have?

There are 85 Single Rooms.

What are the Facilities & Services at Bridge, Burton and Trent Courts - Towerview Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bridge, Burton and Trent Courts - Towerview Care to the centre of Burton-on-Trent?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge, Burton and Trent Courts - Towerview Care to verify any information. View our terms and conditions. Bridge, Burton and Trent Courts - Towerview Care has an Basic Service - more info.