Care Homes Owned by Towerview Care Group

minimum of 2 hours a day, either in his room or downstairs where other residents are. The carers are devoted to make each day a good day for the residents.
The nursing staff always have time for you if you feel the need to catch up on any health related info and are always helpful and kind.
The manager is always approachable and has made immense effort to update the building and everything that comes under her job role. The entertainment and special themed days gives the residents something to look forward to each day. I see lots of game playing and mental entertainment for all abilities.
The food is very good, and varied with plenty of it. I would not want my husband to be anywhere else.

has been a resident but things have always been improving. The food always seems to be great, the lunches are always varied and include plenty of vegetables. A new chef started recently and now that Mum is on 'easy to eat' food, it's nice to know that the chef cares about what's on the plate and how it looks.

is. Only thing I would say, it is such a shame the bedrooms aren't bigger - my aunt's is small. The rooms need to be ensuite too, which would make the residents feel much nicer, as if they were in their own home. Especially residents like my aunt who can look after own personal care themselves.

with care and respect. One thing that seems missing is a lack of entertainment for the residents, in-home or from external providers.

and so have we, we've become close with most of the staff there but would be hard not to seeing them 3/4 times a week for over 2 years we're all human and all want the best for Dad, I think a few staff don't quite know how to take us because we are very friendly and love you all for having Dad's best interests at heart and kind of show that when we're there having a laugh that's what we believe makes the care home very professional the respect from us to them for doing a fantastic job and from them to us knowing we care and are most thankful. The idea of talking to robots and not real honest people is not for us and want to thank you all so much the cooks, cleaners nurses and carers. Thanks.

no further issues or complaints at this moment in time. Feel we can confidently say we recommend Smithy Bridge Court.

and spreading lots of joy! It was lovely making treasured memories.
Thanks once again.

so as not to get in the way. The care staff do a great job. I can see that some residents are challenging but they cope admirably. The new manager has great ideas and plenty of enthusiasm we wish her well in her new role. Keep up the good work everyone!

from us.
Keep up the brilliant work and thanks to all the staff who make my mum's life so comfortable.

with genuine kindness and compassion. It's almost like she is one of the family. I really appreciate the care and kindness the staff show. They are completely devoted. A huge thank you for all you do.

received. We are aware the staff have made my wife's time at the home comfortable and safe. Her cleanliness is second to none. I did not want my wife to come into a home but I admit this home has been a revelation.

While Dad was there I was relaxed and able to start enjoying my life too knowing Dad was being so well cared for. They genuinely do care.

via email.