Care Homes Owned by Towerview Care Group in Staffordshire

Spent a lovely father's day with my Dad. He seems very happy and well cared for. The staff are lovely. He is very fond of them. They printed and laminated some photos of my dad and family, photos that I had sent in. He enjoyed looking through them.

The food is very good, and varied with plenty of it. I would not want my husband to be anywhere else.

There have been a fair few changes in management over the time Mum has been a resident but things have always been improving. The food always seems to be great, the lunches are always varied and include plenty of vegetables. A new chef started recently and now that Mum is on 'easy to eat' food, it's nice to know that the chef cares about what's on the plate and how it looks.

The nursing home is big with enough parking, even if at times have to park on another site. Easy to access. All staff are very kind and friendly. The home looks clean. Staff go above and beyond and offer my mum and me refreshments at times which is very kind. All staff speak to my aunt and ask how she is. Only thing I would say, it is such a shame the bedrooms aren't bigger - my aunt's is small. The rooms need to be ensuite too, which would make the residents feel much nicer, as if they were in their own home. Especially residents like my aunt who can look after own personal care themselves.

Satisfactory.

Since moving into Trent Court, we have been very happy with the care my dad has received. He is always washed and clean-shaven when we visit and I can always find out how he has eaten or how he is sleeping. I am also kept fairly well-informed on any changes or problems concerning my dad. He is treated with care and respect. One thing that seems missing is a lack of entertainment for the residents, in-home or from external providers.