Himley Mill Care Home

School Road, Himley, Dudley DY3 4LG
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9.6 99 Reviews
  • Himley Mill Care Home, Dudley
Himley Mill Care Home offers a home-from-home in a purposefully designed and welcoming setting. Situated in the village of Himley, just outside Wolverhampton, residents can benefit from the close knit community.

Life at Himley Mill is never dull. With a number of cosy and comfortable sitting rooms, welcoming dining rooms and homely bedrooms, there is a space for every occasion, whether that be enjoying the quiet moments, trying out a new hobby or socialising with loved ones. The pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some residents. Onsite facilities such as hair salon and quiet room are also available.

Offering nursing and dementia care to older people, the professional care team at Himley Mill take the time to learn about each resident’s individual hobbies and interests, supporting every person to lead an active and fulfilling life.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £925

These prices are only a guideline, please contact Himley Mill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Amy Barton (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)

Himley Mill Care Home Reviews (99)

Total of 99, showing 41-60
9.6

Himley Mill Care Home has a Review Score of 9.6 (9.554) out of 10, based on 24 reviews in the last 2 years. Over all time Himley Mill Care Home has 99 reviews.

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Review from M A (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Himley Mill for twelve months, and I am completely happy with the care provided. The staff are all very helpful and caring. Nothing is too much trouble for them with what has been a very difficult year for us all.

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Review from L M (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly service y all staff, administration, carers and all staff. Mom always looks fresh and clean. Kept well informed by the home of any issues and activities within the home.

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Review from Joan W (Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I wasn't very happy when I first came; I was used to my independence but the staff and girls have always been wonderful, thoughtful and did everything I asked of them. We are fed well, kept clean - what more can we ask for. Thank you always.

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Review from Claire K (Daughter of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy indeed with the care my father is receiving at Himley Mill. The staff are all excellent and reply immediately to emails or return telephone calls. They are all so helpful and friendly. I am allowed to visits once a week in a 'pod', and this has been fabulous; very well arranged and so
much appreciated in these difficult times. Many thanks!

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Review from Lynn C (Daughter of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were devastated when we could no longer look after our mother at home, however, the staff at Himley Mill soon took all our anxiety away. From the very first contact we had with the admin staff to all the care and nursing staff we and my mother received the most caring support. My mother
was looked after and her last few months were in an environment of love and comfort. No family could have asked for more.

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Review from Christopher M (Son of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident in Himley Mill Care Home from March 2020 to February 2021. During this time I found her carers to show very high levels of compassion, experience and competence when dealing with her. Their attention to her mental well-being was particularly welcome during the current lockdown
conditions, due to the Covid 19 pandemic, when I was unable to visit as often as I would wish.
The home is currently undergoing refurbishment of the resident's rooms, which I think is timely as the condition was a little shabby although perfectly clean.

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Review from David H (Husband of Resident) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Please note that my wife's residence has been entirely under Covid regulations, so I have little knowledge of the inside of the unit. I can say that the management and nursing staff I have talked to seem very competent and professional. I look forward to being able to visit my wife regularly soon.

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Review from L S (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and helpful. Very caring towards my Dad. Always keeping me up to date with everything going on with him. Administration staff always os helpful when I can and very friendly.

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Review from A H (Daughter of Resident) published on 8 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have all been very sympathetic and helpful in this a very difficult year. They offer a very compassionate service and are keen to ensure you experience the best service. Thank you for your time, help and compassion. It's a comfort to know my mom is in great care.

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Review from Jill (Daughter of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience from dealing with the staff at Himley Mill Care Home is excellent. I cannot fault their care and patience in dealing with my mum. Unfortunately, I cannot really comment on the facilities due to Covid and no access into the building.

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Review from Ruth B (Daughter of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff.
Wonderful service.

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Review from M B (Husband of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff, all of them are great. Have done everything they can over this last 7/8 months have gone the extra mile for my wife and I. Thank you.

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Review from J S (Partner of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very polite staff you could not ask for better people. Good food, the staff are helpful in every way.

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Review from Kevin P (Son of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looks after my father with the best care and attention at all times. His health challenges are always considered and attention to the needs are never ignored.
This home provides the highest level of care I could wish for and wraps their residents in a care and love like you would provide
(if it were achievable by a relative).
These observations and comments are made during the COVID controls applicable at the time. I have now been allowed to commence window visits from October 2020. Thank you.

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Review from D W (Daughter of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank every member of staff for the way they looked after my dad. They understood his needs completely and treated him lovingly and with respect, even though his dementia made him difficult at times. I was always informed of any change in his health. I was always welcomed like part of
a family. My dad was treated with respect and dignity.

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Review from K M (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My garden visit was well organised. All precautions were taken. My mother was kindly supported by the staff. Mum was comfortable throughout the visit.

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Review from Clive P (Father of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is excellent in every aspect and the staff are polite and also excellent.

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Review from K L (Niece of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I believe she was well looked after during her time at Himley Mill. She was not the most easiest of residents, but the girls (permanent staff) knew her quirks and knew how to handle her. Which I discovered was a key element in her care. Staff needed to understand dementia to care for her, something
not all care homes have.

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Review from Sally J (Sister of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in Himley on 2 occasions over the last two years. The care has been professional, kind and caring. I would like to thank all the staff for their faultless consideration.

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Review from L B (Daughter of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this nursing home Himley Mill second to none. They were absolutely fabulous, all of the nursing staff there with my mum kept her clean and looked after her right up until she died. Couldn't thank them enough.

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Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Himley Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.554 for Himley Mill Care Home is calculated as follows: ( (177 Excellents x 5) + (91 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 285 Ratings = 4.554

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Himley Mill Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Barton

Job Title: Home Manager

Introducing Amy Barton, Home Manager at Himley Mill Care Home, Dudley


We asked Amy what ‘kindness’ means to her;
“Kind care to me means going that extra mile, putting a smile on someone's face, and going home knowing that I have made a difference in someone's day. Caring is something that I think comes naturally to me, and if you are a caring person, you will always do your best to make that difference, whether it’s big or small.”


During her career Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Talking about her previous experience, Amy said:
“I have worked in care since I was 19 years old, and I've always had a caring side and wanted to make a difference to people’s lives. My personal passion is dementia and end-of-life care.”


Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:
“Every day is different. My role is very busy, and I like that I get to make a difference: I get to see residents being able to live happily whilst having support with their daily needs. It’s very rewarding and I’m very proud that I’ve reached a management position where I am responsible for the residents in my care and for the team supporting that care.


My HC-One name badge says ‘Never waste your days’. It’s something my sister said to me once, and it’s become my work motto. I try and fit as much as I can into each day, so I can give the most support to our residents I possibly can.”


Amy has also achieved much outside of work, with her proudest moments being raising money for charities close to her heart in her sisters’ memory. She enjoys spending time with her family, especially with her young daughter who keeps her very busy at home and going on holidays and visiting different places in the UK and abroad.


If you would like to find out more about Himley Mill Care Home, Amy would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Himley Mill Care Home to verify any information. View our terms and conditions. Himley Mill Care Home has an Enhanced Service - more info.