Himley Mill Care Home

School Road, Himley, Dudley DY3 4LG
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9.5 101 Reviews
  • Himley Mill Care Home, Dudley
Himley Mill Care Home offers a home-from-home in a purposefully designed and welcoming setting. Situated in the village of Himley, just outside Wolverhampton, residents can benefit from the close knit community.

Life at Himley Mill is never dull. With a number of cosy and comfortable sitting rooms, welcoming dining rooms and homely bedrooms, there is a space for every occasion, whether that be enjoying the quiet moments, trying out a new hobby or socialising with loved ones. The pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some residents. Onsite facilities such as hair salon and quiet room are also available.

Offering nursing and dementia care to older people, the professional care team at Himley Mill take the time to learn about each resident’s individual hobbies and interests, supporting every person to lead an active and fulfilling life.
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Care Provided by Himley Mill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £925

These prices are only a guideline, please contact Himley Mill Care Home to find out the exact price for your requirements.

Contact Himley Mill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Himley Mill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Amy Barton (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)

Himley Mill Care Home Reviews (101)

9.5

Himley Mill Care Home has a Review Score of 9.5 (9.539) out of 10, based on 25 reviews in the last 2 years.
Over all time Himley Mill Care Home has 101 reviews.

Overall Experience
  • 65
  • 35
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Date Published
  • 101
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  • 25
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Reviewer Connection to Himley Mill Care Home
  • 41
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  • 5
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Total of 101, showing 61-80
Review from Sally J (Sister of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in Himley on 2 occasions over the last two years. The care has been professional, kind and caring. I would like to thank all the staff for their faultless consideration.
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Review from L B (Daughter of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this nursing home Himley Mill second to none. They were absolutely fabulous, all of the nursing staff there with my mum kept her clean and looked after her right up until she died. Couldn't thank them enough.
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Review from Glenis C (Daughter of Resident) published on 7 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly rate Himley Mill, Beeches dementia ward. My father sadly passed away in March 2020. Beeches staff were very good, it's a very clean and friendly place. The residents were highly looked after, where staff made them comfortable and always kept them clean.
I would like to thank all the
staff for their professionalism.
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Review from A B (Son of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my visits, I have found the staff helpful and courteous.
There appears to be plenty of entertainment and involvement for the residents.
The home and room are well presented and very suitable for purpose and comfort.
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Review from R B (Husband of Resident) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit my wife. All the staff in Beech House Himley Mill are so kind and thoughtful. My wife could not have better care anywhere.
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Review from H T (Daughter of Resident) published on 15 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with Mom's overall care. All the staff are pleasant and very caring. Events are well organised and I am extremely happy that Mom is at Himley Mill.
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Review from J G (Friend of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Felt a lack of care - 12 hours to provide bedpan.
Rudeness from younger recruits.
A long time to answer the bell for attention.
'Hot' food served almost cold.
A loving relationship with carers with longer experience.
Confusion with patient's own clothes and/or belongings.
Mattress on the bed not
very comfortable - lumpy.
Reply from Clare Sheehan, Careline Advisor at Himley Mill Care Home

Thank you for your kind words and identifying some areas of improvement for consideration, we value your input and comments. We are constantly reviewing and planning to ensure we are providing a quality service and kind care to our residents at Himley Mill. We will use your words constructively to support improvements. Please don’t hesitate to come and see us when your next visit.

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Review from O H (Daughter-in-law of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team of staff at Himley Mill are impressive. They have provided excellent care to meet the increasing needs of our family member. We have been kept fully informed of developments. Staff always have time to answer any questions. Everyone's positive attitude, helpfulness and high standards are
to be commended.
Thank you all so very much.
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Review from H G (Sister-in-law of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found that the care and attention she received was very good. She enjoyed her meals and was encouraged to join in the activities, which helped her immensely. I was kept informed of any problems healthwise/personal, and they were dealt with quickly.
Thank you all.
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Review from M T (Wife of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is run very efficiently, the staff are kind and welcoming. Rooms are spotless and kept very tidy. All requests are dealt with promptly. Laundry is well washed and ironed if needed.
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Review from P D (Sister-in-law of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel, in certain areas, it could do with being updated and possibly more staff.
Reply from Tracy Hardy, Careline Team Leader at Himley Mill Care Home

Thank you for your review, as a home, we are committed to providing kind quality care, focussing on the many factors that improve the wellbeing of our residents, families and colleagues. Your feedback is very welcome and helps to navigate our mission and vision for Himley Mill. We have exciting times ahead that I am sure will alleviate some your concerns and I look forward to sharing them with you.

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Review from Dorothy N (Niece of Resident) published on 1 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault anything at this care home.
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Review from James C (Son of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have welcomed me and my dad as one of there own. They do everything they can to make us welcome. The maintenance team do a great job of maintaining gardens and grounds.
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Review from G H (Husband of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Work in progress but in my opinion, work is beginning to take a positive step in the right direction.
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Review from M F (Grandson of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From previous poor experiences of care homes, the family have been blown away by the care and support of my grandfather. We have seen his physical health improve before our eyes. He is happy, clean and stimulated daily. All the staff at Himley Mill Care Home genuinely have my grandfather's care at the
top of their priority and they also had time to support us as a family too. I have no concerns about this home and would not think twice about recommending it to others.
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Review from K R (Brother of Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my view my brother was cared for extremely well, he was a man in poor health and you met all his needs that he required.
All I can say is thank you.
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Review from T B (Nephew of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle resides at Himley Mill and has always been well cared for. Thank you to all.
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Review from Jayne R (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been here about 18 months and is really content. Good food and friendly staff.
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Review from L W (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been looked after at Himley Mill for approximately 6 months following a fall and hospitalisation. There is a very happy and friendly atmosphere here. Staff are very helpful and caring. Mom has now been discharged to home having made excellent improvement and we are now caring for her ourselves.
In time if need be I will definitely look to place Mom back here.
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Review from Beryl (Bel) T (Wife of Resident) published on 13 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came here from hospital, although he was only here for a short time the care he received was 100%. On his passing all the staff treated myself and all the family with utmost compassion. Can't thank them enough. Thank you so much highly recommend.
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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Himley Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Himley Mill Care Home is calculated as follows: ( (181 Excellents x 5) + (97 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 297 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Himley Mill Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Barton

Job Title: Home Manager

Introducing Amy Barton, Home Manager at Himley Mill Care Home, Dudley


We asked Amy what ‘kindness’ means to her;
“Kind care to me means going that extra mile, putting a smile on someone's face, and going home knowing that I have made a difference in someone's day. Caring is something that I think comes naturally to me, and if you are a caring person, you will always do your best to make that difference, whether it’s big or small.”


During her career Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Talking about her previous experience, Amy said:
“I have worked in care since I was 19 years old, and I've always had a caring side and wanted to make a difference to people’s lives. My personal passion is dementia and end-of-life care.”


Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:
“Every day is different. My role is very busy, and I like that I get to make a difference: I get to see residents being able to live happily whilst having support with their daily needs. It’s very rewarding and I’m very proud that I’ve reached a management position where I am responsible for the residents in my care and for the team supporting that care.


My HC-One name badge says ‘Never waste your days’. It’s something my sister said to me once, and it’s become my work motto. I try and fit as much as I can into each day, so I can give the most support to our residents I possibly can.”


Amy has also achieved much outside of work, with her proudest moments being raising money for charities close to her heart in her sisters’ memory. She enjoys spending time with her family, especially with her young daughter who keeps her very busy at home and going on holidays and visiting different places in the UK and abroad.


If you would like to find out more about Himley Mill Care Home, Amy would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Himley Mill Care Home to verify any information. View our terms and conditions. Himley Mill Care Home has an Enhanced Service - more info.