Himley Mill Care Home

The staff at Beech House (dementia unit) were extremely courteous, friendly and caring to my father and all family members. All of his personal care was carried out to an extremely high standard. I would recommend this unit to anyone. He was treated with dignity and respect to the end of his life.

My mother was cared for at Himley Mill for the last ten months of her life. The staff were incredibly caring and kind during that time and did everything they could to help us make mum's final days as comfortable as possible. All the staff were incredibly supportive to us as a family and to me in particular, at a very difficult time. Mum died aged 94, of old age and her last months were made much happier by being in a safe and caring environment.

A very welcoming experience. Mom settled in very quickly. Accommodation is clean and spacious. Staff were nice and very helpful.

The care staff are very caring. They are very sympathetic and will put an arm around the residents if they are upset about anything. The food is very good and so are the activities. They do activities every week and they had a musician in and the residents loved this. They occasionally take the residents out to the local hotel for a meal.

Cannot fault the care home. All staff are so dedicated to the patients. I never worry about leaving him in their care.

I found all staff very pleasant and caring and did a very good job of looking after my dad. The only fault my dad had was on his area it was very noisy with doors banging and residents shouting so not a very relaxing experience. He enjoyed the trips he went on. Boat trip and down the pub.

My husband came to Himley Mill on the 6/6/16 I was very worried about the transfer from a respite home. On arrival he was treated brilliantly. All the staff were not only wonderful to my husband, they also put my mind at rest. Having been a very frequent visitor since my husband moved there I must say that the staff and management are dedicated thoughtful and caring, They keep me informed of my husbands progress. I rate this unit highly. I would 100% recommend Himley Mill to anyone with a relative that has to go into care. The lady that is over Beech is wonderful.

My mother entered Himley Mill from hospital. She was very ill and had a short prognosis. The excellent care has improved her health physically and she is almost back to herself. My mother has lived an independent life for many years, and I think that the loss of independence has been difficult for her to adapt to. Knowing that she needs 24 hour nursing and care I am satisfied that Himley Mill is the best place to provide this.

In the 7 week period of my mothers final days she was treated with dignity, respect and excellent care. Nothing was too much trouble. Thank you to all your staff.

A little early to do a review as my mother has only been a resident for two days. The only comment I have to make is I am not totally confident on how they deal with a person who cannot see and is not used to always being seated in the lounge particularly as she is 97 years old.

From initial contact onwards all the staff treated dad (the resident) and all his family with the utmost dignity. Without exception the staff were excellent in their caring, friendliness, empathy yet professional manner. Their pleasant and openness approach was very much welcomed, as was their excellent communication to us all at a very difficult time. The information and updates were relevant, timely, practical but always with the comfort of the resident at the heart of all that they achieved. We would recommend Himley Mill as an outstanding care home!

My mothers stay at Himley Mill was brief (17 days) but the facility and care provided by staff were both excellent. The room was clean and comfortable and setting is very peaceful. The care regime was well documented and staff were always happy to provide us with updates. A number of them took a keen interest in her. When she passed away the nurse on duty made all the phone calls to the doctor and funeral director- a great help. Sadly she was never well enough to take part in the social activities but it is clear that staff go out of their way to make stays as pleasant as possible. I wouldn't hesitate to recommend this nursing home.

What an amazing home and excellent service that this home has. Outstanding value, excellent care, outstanding staff, care 100%, the staff are amazing. My mum was at Woodlands, the staff were just great, very caring, not just to the patient but to the family. That goes a long way, as some homes have bad names. The home was very clean and the patients are treated with a lot of dignity. Food was lovely, served up very nicely, facilities are excellent, rooms and the management are very good, always help you.