Himley Mill Care Home

School Road, Himley, Dudley DY3 4LG
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9.5 101 Reviews
  • Himley Mill Care Home, Dudley
Himley Mill Care Home offers a home-from-home in a purposefully designed and welcoming setting. Situated in the village of Himley, just outside Wolverhampton, residents can benefit from the close knit community.

Life at Himley Mill is never dull. With a number of cosy and comfortable sitting rooms, welcoming dining rooms and homely bedrooms, there is a space for every occasion, whether that be enjoying the quiet moments, trying out a new hobby or socialising with loved ones. The pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family, and is happily looked after by some residents. Onsite facilities such as hair salon and quiet room are also available.

Offering nursing and dementia care to older people, the professional care team at Himley Mill take the time to learn about each resident’s individual hobbies and interests, supporting every person to lead an active and fulfilling life.
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Care Provided by Himley Mill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £925

These prices are only a guideline, please contact Himley Mill Care Home to find out the exact price for your requirements.

Contact Himley Mill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Himley Mill Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Amy Barton (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (86)

Himley Mill Care Home Reviews (101)

9.5

Himley Mill Care Home has a Review Score of 9.5 (9.539) out of 10, based on 25 reviews in the last 2 years.
Over all time Himley Mill Care Home has 101 reviews.

Overall Experience
  • 65
  • 35
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Date Published
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Reviewer Connection to Himley Mill Care Home
  • 41
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Total of 101, showing 21-40
Review from R W (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents are very well cared for by the wonderful staff in Himley Mill. All their needs are provided for and our family feel very secure with their treatment.
The food is good and plentiful, the rooms comfortable and clean and the entertainment/activity manager is always organising events and activities
for the residents. We are very pleased with all aspects of the home. Thank you.
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Review from Linda M (Daughter of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother has received has been exceptional, I cannot offer my gratitude to the staff enough, they have treated my mom with the dignity and care that she has needed. Mom has been well looked after and treated as one of the family whilst she has been a resident on The Willows unit at Himley
Mill Nursing Home.
All my love, thanks for the support that they have given myself and my family.
Thank you very much.
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Review from K K (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Himley Mill for about 2 years now. It is by far the best care home she has been in. The staff go above and beyond to meet all her needs and ours as her family, she is always clean and always very happy. She has been a different lady since moving into Himley Mill and as a family, we
could not ask for any more. We hope that she is able to spend many more happy years at Himley Mill. We can't praise the staff enough. A big thank you.
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Review from Paul B (Husband of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good place for my wife to be. The care is good but a bit dependent on the care staff on duty. Some carers are excellent, some are still learning their skills. Management seems aloof and not open to helpful suggestions. Activities are appropriate for most residents but some residents might need a slightly
varied menu.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Himley Mill Care Home

Thank you for your kind review. All feedback we receive is incredibly important to us, as this helps us to make improvements where required. At HC-One, we strive to deliver kind care every day to our residents and their families, and it’s pleasing to see you have experienced this on your visits. I would like to reassure you that we regularly review our activity planners, and the manager and her clinical lead are always available to offer support.

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Review from K L (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been here for 12 days but so far I am pleased with the care. The staff try their best to keep him comfortable and to encourage him to eat.
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Review from J K (Wife of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Himley Mill Care Home on 26th June 2023. Sadly he died on the 28th but in those three days, he was happy and was treated with love and respect. A great comfort to me. I too was treated very well.
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Review from G J (Sister of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the care home absolutely lovely, with well looked-after gardens that are perfect for a walk around while you are visiting.
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Review from G B (Sister of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is doing so well, he's happy and looking well. The staff are all lovely, nothing is too much trouble and the care is excellent.
The home is bright and well maintained and the gardens are nice to sit in with my brother as he loves the outdoors.
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Review from S P (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
my mother stayed here briefly before she died the staff were all professional, competent and extremely caring. We (family) sat with Mum in her final hours and we were provided with water, sandwiches etc. Nothing was too much trouble. I would recommend Himley Mill Care Home to anyone. A very caring environment.
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Review from D C (Husband of Resident) published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Himley Mill for over two years (Chesnut unit). I visit every day. I know all carers, nurses, entertainment ladies, laundry ladies, cleaners and maintenance; they are all dedicated special people who look after my wife. I thank them all every day. Himley Mill has a new manager and
receptionist, both are approachable and very nice, both running Himley Mill to its high standards.
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Review from Yvonne W (Wife of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend the Himley Mill Care Home to anybody who asks my opinion of it, as indeed I already have. The staff and carers are so kind and cheerful, not only to my husband but also myself. Whenever I visit him, his room is always clean and tidy and welcoming. His personal hygiene is good and clothing
very acceptable. All in all, we made the right choice in making Himley Mill a care home for my husband. A very hard decision to make after lots of married life together but definitely the right one.
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Review from Stuart J (Son of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one to the current date, I have been very pleased with all the staff/management. They have been very attentive to Dad and seem to genuinely care for the residents. Very pleased overall.
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Review from Sandra B (Daughter of Resident) published on 8 December 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When my mother came to Himley Mill Care Home, she was very happy this is no longer the case. You have lost a lot of good caring staff for whatever reason. Your biggest asset was your staff, this is no longer the case. There is a shortage of staff and vital equipment i.e. pads for incontinence/pads for
night. My mother was left with inadequate protection which in my view is neglect. The management does not seem to be aware of the problems. Also, the food is inedible - so tough cannot be chewed or even cut.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Himley Mill Care Home

Thank you for the review which you kindly provided to carehome.co.uk. At HC-One, we strive to deliver kind care every day to our residents and their families. I am sorry that you feel the level of service provided to your mother is not to the high standard you have the right to expect. I assure you that the feedback we receive is incredibly important to us, as it helps us to make continuous improvements and I am therefore very grateful to you for letting me know about your concerns. We strive to learn from any concerns raised and do always operate an open-door policy within the home and are happy to speak with you regarding your concerns should you wish to discuss them further.

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Review from Debbie W (Daughter of Resident) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the whole team on Chestnut unit for the care and kindness shown to my mom who sadly passed away today.
She moved in the day of first lockdown in March 2020 and she was shown nothing but care compassion kindness dignity and overall love like I could never have imagined.
They took the
time to get to know her and how she lived and always ensured that things were exactly as she wanted them.
My mom had her favourite staff members as happens but they all treated her as well I could do and that is something I can never thank them for.
Overall my experience is excellent.
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Review from Pauline J (Niece of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff and management enough for the care and compassion they have shown my aunt.
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Review from E C (Daughter of Resident) published on 1 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always polite and helpful. Very kind to my relative.
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Review from B T (Friend of Resident) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly staff.
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Review from Diane J (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom's only been in a few days but has settled so well, she is a different lady. The staff and management have made her move so easy and welcoming. I know now I made the right choice for my lovely mom. Thank you.
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Review from D G (Brother of Resident) published on 19 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very happy at Himley and is very well looked after. The staff are lovely with both my sister and us when we visit.
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Review from L H (Daughter of Resident) published on 5 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom was a resident at Himley Mill Care Home for nearly four years until she recently passed away. In that time, I found that nothing was too much trouble for the carers, nurses and office staff. Mom was looked after by staff, who genuinely seemed to treat her like she was their own family. She was always
kept clean and nicely dressed, and staff would involve her in activities. The staff were also a great support to our family during what has been a very difficult period. The interior of the home has recently been refurbished, but due to the Covid pandemic I have not seen the results of this work.
I never had any cause for concern with the care mom was receiving, which was very reassuring for me. I really can't thank them enough.
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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Himley Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.539 for Himley Mill Care Home is calculated as follows: ( (181 Excellents x 5) + (97 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 297 Ratings = 4.539
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Himley Mill Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Barton

Job Title: Home Manager

Introducing Amy Barton, Home Manager at Himley Mill Care Home, Dudley


We asked Amy what ‘kindness’ means to her;
“Kind care to me means going that extra mile, putting a smile on someone's face, and going home knowing that I have made a difference in someone's day. Caring is something that I think comes naturally to me, and if you are a caring person, you will always do your best to make that difference, whether it’s big or small.”


During her career Amy has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Talking about her previous experience, Amy said:
“I have worked in care since I was 19 years old, and I've always had a caring side and wanted to make a difference to people’s lives. My personal passion is dementia and end-of-life care.”


Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Amy remarked:
“Every day is different. My role is very busy, and I like that I get to make a difference: I get to see residents being able to live happily whilst having support with their daily needs. It’s very rewarding and I’m very proud that I’ve reached a management position where I am responsible for the residents in my care and for the team supporting that care.


My HC-One name badge says ‘Never waste your days’. It’s something my sister said to me once, and it’s become my work motto. I try and fit as much as I can into each day, so I can give the most support to our residents I possibly can.”


Amy has also achieved much outside of work, with her proudest moments being raising money for charities close to her heart in her sisters’ memory. She enjoys spending time with her family, especially with her young daughter who keeps her very busy at home and going on holidays and visiting different places in the UK and abroad.


If you would like to find out more about Himley Mill Care Home, Amy would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Himley Mill Care Home to verify any information. View our terms and conditions. Himley Mill Care Home has an Enhanced Service - more info.