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Care Provided by Windsor House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 52 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are calculated on assessed needs for each individual.
The price(s) shown are provided by the care home. Contact Windsor House Care Home for full pricing details and T&Cs.
Contact Windsor House Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Mapleton Care Group Ltd
- Private Owned
Person in charge
- Jomy Joy (Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 99
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (3)
Visiting
- You can visit the home at any time, there is no restrictions.
Parking
- Free car park avaialable with overflow car park at the rear
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Windsor House Care Home Reviews (31)
8.1
Windsor House Care Home has a Review Score of 8.1 (8.096) out of 10, based on 1 reviews in the last 2 years.
Over all time Windsor House Care Home has 31 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Windsor House Care Home
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Review from Marie B (Daughter of Resident) published on 28 September 2018 Submitted via Postal Card•
Overall Experience
Pleasant helpful care staff, responsive to any questions or concerns. Clean, bright environment.
Pleasant helpful care staff, responsive to any questions or concerns. Clean, bright environment.
↩Reply from Ronnie Cavanagh, Marketing at Windsor House Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Review from Christine H (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card•
Overall Experience
I am satisfied with my mother's care. She is treated with respect, compassion and dignity.
I am satisfied with my mother's care. She is treated with respect, compassion and dignity.
↩Reply from Ronnie Cavanagh, Marketing at Windsor House Care Home
Thank you, Christine, for letting us know how we are doing at Windsor House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Review from Pauline S (Sister of Resident) published on 27 September 2018 Submitted via Postal Card•
Overall Experience
All the staff are friendly and helpful.
All the staff are friendly and helpful.
↩Reply from Ronnie Cavanagh, Marketing at Windsor House Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Review from Paul W (Son of Resident) published on 27 September 2018 Submitted via Postal Card•
Overall Experience
Hard working and very dedicated carers. A well-run establishment.
Hard working and very dedicated carers. A well-run establishment.
↩Reply from Ronnie Cavanagh, Marketing at Windsor House Care Home
Thank you, Paul, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Windsor House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from J H (Sister of Resident) published on 7 February 2018 Submitted via Review Postal Card•
Overall Experience
Cannot fault the care given to my sister, the carers are all very caring, compassionate. Think more can be done for interaction with residents on behalf of occupational therapy.
Cannot fault the care given to my sister, the carers are all very caring, compassionate. Think more can be done for interaction with residents on behalf of occupational therapy.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you for your wonderful feedback. We appreciate you taking the time to let us know how we are doing at Windsor House Care Home and are pleased to learn it has been so positive. We look forward to seeing you again soon. Have a wonderful day.
Review from Kathleen R (Wife of Resident) published on 31 January 2018 Submitted via Review Postal Card•
Overall Experience
My husband has a type of Alzheimer's Dementia, he can't converse with me. Therefore, he can't make choices, he can be very difficult at times but I have to say, the management and staff are kind and caring at all times. If I have an issue it gets sorted, his room is basic but kept clean, he has...
My husband has a type of Alzheimer's Dementia, he can't converse with me. Therefore, he can't make choices, he can be very difficult at times but I have to say, the management and staff are kind and caring at all times. If I have an issue it gets sorted, his room is basic but kept clean, he has everything he needs, food is good with plenty of drinks during the day. I know he is warm and safe where he is and help is at hand if needed. It's not easy to put a loved one into care but I think it's for the best and if I had to choose again, I would choose Windsor House.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you, Kathleen, for your comments about your recent experience at Windsor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and...
Thank you, Kathleen, for your comments about your recent experience at Windsor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from Sheila W (Daughter of Resident) published on 29 January 2018 Submitted via Review Postal Card•
Overall Experience
I think my mom is cared for very well. Staff are very nice.
Mom's room is clean.
I think my mom is cared for very well. Staff are very nice.
Mom's room is clean.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you, Sheila, for your comments about your experience at Windsor House Care Home. We really appreciate you letting us know how we are doing. We look forward to seeing you again soon. Take care.
Review from David T (Husband of Resident) published on 26 January 2018 Submitted via Review Postal Card•
Overall Experience
The staff are helpful and considerate to me and my wife. The management listens to any concerns and deals with them.
The staff are helpful and considerate to me and my wife. The management listens to any concerns and deals with them.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you, David, for sharing your experience of Windsor House Care Home. We appreciate you taking the time to let us know how we are doing and are happy to hear that you have had such a positive experience. We look forward to seeing you again soon. Take care.
Review from A B (Son of Resident) published on 26 January 2018 Submitted via Review Postal Card•
Overall Experience
Since being a resident at Windsor House for the last 5 years, I feel that my mother has been looked after in the best possible way to cope with her dementia and loss of sight.
Since being a resident at Windsor House for the last 5 years, I feel that my mother has been looked after in the best possible way to cope with her dementia and loss of sight.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you for sharing your experience of Windsor House Care Home. We are pleased to hear it has been so positive. Our number one priority is the care and wellbeing of every resident and we are are happy you have been able to see this for yourself. Thanks again for your feedback. Take care.
Review from E B (Husband of Resident) published on 28 September 2017 Submitted via Review Postal Card•
Overall Experience
My wife is being well looked after.
My only criticism would be that she is only showered once a week.
My wife is being well looked after.
My only criticism would be that she is only showered once a week.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you, for your comments about your recent experience at Windsor House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to seeing you again on your next visit.
Review from John P (Son of Resident) published on 15 September 2017 Submitted via Website•
Overall Experience
I have been very pleased with the overall ambience and care facilities at Windsor House. The staff are caring and attentive. They communicate well with relatives although the addition of a mobile phone would be useful so that text messages can be exchanged with the outside world when necessary....
I have been very pleased with the overall ambience and care facilities at Windsor House. The staff are caring and attentive. They communicate well with relatives although the addition of a mobile phone would be useful so that text messages can be exchanged with the outside world when necessary. Apart from this, I don’t see how things could be improved.
↩Reply from Ronnie Cavanagh, Digital Marketing Executive at Windsor House Care Home
Thank you, John, for your comments about your recent experience at Windsor House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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