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Care Provided by Park Lane Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Park Lane Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Park Lane Private Ltd
- Private Owned
Person in charge
- Michelle Steppe(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (48)
Are you the Owner/Manager of Park Lane Care Home?View your Advertising Options
Park Lane Care Home Reviews (64)
9.2
Park Lane Care Home has a Review Score of 9.2 (9.198) out of 10, based on 7 reviews in the last 2 years.
Over all time Park Lane Care Home has 64 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Park Lane Care Home
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Review from James K (Son of Resident) published on 29 June 2026 Submitted via Website•
Overall Experience
An amazing care home. The staff make it so excellent. Very caring and long term employees who make a big difference. It's a great feeling to know our mum is in safe hands and all medical needs are taken care of professionally.
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Review from C S (Son of Resident) published on 19 June 2026 Submitted via Website•
Overall Experience
Both mum and dad residents here. The Staff are fantastic, thank you all for looking after them both. It's a small very friendly place. Well done to the manager. Nothing is too much trouble. It gives us peace of mind they are living safely here X
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Review from Keith K (Husband of Resident) published on 12 June 2026 Submitted via Website•
Overall Experience
Park Lane Care Home provides an excellent standard to my wife which in turn gives peace of mind to me that she is receiving first class care and safety. The entire team are very professional in attending to my wife's needs and she has settled very well from the first day at the home.
The management is excellent and also ensure my own wellbeing, which I very much appreciate.
The management is excellent and also ensure my own wellbeing, which I very much appreciate.
We are extremely fortunate to have found Park Lane and I thank the team for going above and beyond my hopes and expectations.
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Review from Julie T (Daughter of Resident) published on 12 June 2026 Submitted via Website•
Overall Experience
My mum has been in the home for a year and a half. I was always unsure about mum being in a home
But I have never felt more sure.
Mum is happy and safe and the activities that take place are amazing and inclusive.
I enjoy seeing mum in the home and I love seeing how much the staff care about her.
It's lovely to see the family that she now has who look after her.
But I have never felt more sure.
Mum is happy and safe and the activities that take place are amazing and inclusive.
I enjoy seeing mum in the home and I love seeing how much the staff care about her.
It's lovely to see the family that she now has who look after her.
Thank you.
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Review from M S (Daughter of Resident) published on 17 April 2026 Submitted via Website•
Overall Experience
Choosing a care home for a loved one can be quite daunting. You hear so many awful stories. I am so glad i found Park Lane for my father, I no longer worry about him, as i know he his being cared for properly. The home is run very well, i have often seen the manager assisting or simply sitting talking with the residents instead of sitting behind a desk, you dont see that in many care homes. The staff in my opinion are what make this care home. They truly are wonderful, nothing is too much trouble, always going above and beyond. My father is in the residential section, and the staff have always supported not just my father, but myself too. I cannot thank them enough for what they do each and every day. The owner should be very proud of each and every one of them.
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Review from Amanda H (Daughter of Resident) published on 9 February 2026 Submitted via Website•
Overall Experience
Excellent care home, nothing is too much trouble for them. Exemplary care given to my mum. The home is always spotless and the meals are top notch.
The staff are all friendly and always keep us updated in all aspects of mums care.
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Review from K B (Great-Niece of Resident) published on 11 February 2025 Submitted via Website•
Overall Experience
Fantastic home, very welcoming from the get go, care is second to none. Feel very at ease knowing my elderly uncle is in great hands, and is settling well. Nothing is ever too much trouble, thank you Park Lane Care Home.
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Review from S H (Daughter of Resident) published on 6 June 2024 Submitted via Website•
Overall Experience
My mother is a resident and is looked after with dignity by the supportive carers and staff of Park Lane. She particularly enjoys the time spent having fun playing games, quizzes and listening to music. She unfortunately can't see the television due to cataracts, but is not bothered by this. She is happy overall but in reality would love to be in her own home.
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Review from Karen P (Daughter of Resident) published on 6 June 2024 Submitted via Website•
Overall Experience
My mum has been in Park Lane now for over four years and the support along with the amazing kindness that my mum receives from all the staff is outstanding. Everybody from the care staff, cleaners, and maintenance staff always makes us feel welcome and keep us fully informed of Mum's well-being at all times which is reassuring. The home is always very clean and nothing is too much trouble. What I like the most is the staff are always happy and smiling when they talk to the residents and if they see that Mum is upset they take time to sit and comfort her. Thanks Park Lane you truly are a wonderful place.
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Review from Deborah E (Daughter of Resident) published on 6 June 2024 Submitted via Website•
Overall Experience
My dad has been at Park Lane now for a number of years. The staff at his nursing home are second to none. They cater not just to his physical needs, but also have encouraged him to spend more time amongst the other residents to provide him with plenty of stimulation. This is something that he was initially quite reluctant to do, but with their care and support, he now enjoys and it has really enriched his life. Huge thanks to you all.
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Review from Paul H (Resident / Service User) published on 15 May 2024 Submitted via Postal Card•
Overall Experience
The care I have been given has been life-saving.
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Review from Dawn C (Granddaughter of Resident) published on 15 May 2024 Submitted via Postal Card•
Overall Experience
The service that my nan receives from all the staff is outstanding, the staff are always helpful, and understanding as she can be difficult at times. I would always recommend this home as I have done several times.
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Review from M H (Relative of Resident) published on 8 May 2024 Submitted via Postal Card•
Overall Experience
We went to visit our relative on her birthday. She was tucking into her lunch. She was happy, relaxed and very chatty. She looked well and was dressed well. The care staff made us feel very welcome and the other residents looked well cared for and comfortable. They were all enjoying a 'movie' afternoon with well-known movies being shown.
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Review from Joanne B (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card•
Overall Experience
My mum joined Park Lane Home in Jan 2024 and they have been fantastic, my mum settled straight away, and the staff are very friendly and helpful. They let us use the conservatory for her Birthday in February so we could have a small family party for her, she seems settled and happy which has made the heartbreaking decision of putting her in a home much more bearable.
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Review from Russell W (Son of Resident) published on 7 March 2024 Submitted via Postal Card•
Overall Experience
My dad has been in Park Lane Care Home for around three months now and the improvement we have seen from him is brilliant and it's all down to the staff and management. At Park Lane, nothing is too much trouble, it is very clean and welcoming. When you arrive, you are met by wonderful staff. The rooms are cleaned daily, the food is of the highest quality and there is always something going on to keep the residents entertained.
Thanks, Park Lane, for making my dad smile again.
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Review from C W (Son of Resident) published on 29 February 2024 Submitted via Website•
Overall Experience
What can I say - this place is absolutely amazing.
Friendly staff, excellent care for my dad. As a family, we couldn’t have wished for a better place. Since moving here my dad is now a different person, it’s so nice to see a smile back on his face. Can’t thank you all enough.
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Review from Cheryl H (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card•
Overall Experience
A lovely place for my mum to stay. Very happy with the staff levels and care taken. Activities are brilliant and participation of family is welcome.
Would just like to see items like glasses and hearing aids looked for more often as these are very useful for my mum.
Would just like to see items like glasses and hearing aids looked for more often as these are very useful for my mum.
Thanks for the support and help.
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Review from Ann K (Wife of Resident) published on 21 December 2023 Submitted via Postal Card•
Overall Experience
My husband has been treated with great dignity, kindness and consideration throughout and his needs are met when necessary, quickly and efficiently. I have attended many activities at the home and I feel that not only my husband has enjoyed them but so have I and all of the other residents. I would definitely recommend this care home as an efficient and friendly place to be.
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Review from N N (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card•
Overall Experience
Mum is very settled and seems quite content. The staff are lovely with her and she responded with a smile apart from trying to get her to have her nails done! She can get quite grumpy!
I can't comment on the food as I have never tried it and don't usually visit during meal times. However, drinks are provided very regularly.
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Review from Geoff W (Son of Resident) published on 9 November 2023 Submitted via Website•
Overall Experience
My mother has been a resident at Park Lane Care Home for four years. In that time we have had no cause for complaint of any kind. The staff at Park Lane are excellent, always a smile, always welcoming, and nothing is too much trouble for them with both residents and their families.
The home itself is always welcoming, always spotlessly clean. Residents' rooms are also clean and tidy, with personal touches pertinent to the resident.
The home itself is always welcoming, always spotlessly clean. Residents' rooms are also clean and tidy, with personal touches pertinent to the resident.
I have no hesitation when recommending Park Lane Care Home to anyone.
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Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Park Lane Care Home
What types of Care is Park Lane Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Park Lane Care Home have?
There are 48 Single Rooms.
What are the Facilities & Services at Park Lane Care Home?
Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Park Lane Care Home to the centre of Stoke-on-Trent?
5.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park Lane Care Home to verify any information. View our terms and conditions. Park Lane Care Home has a Basic Service -more info.