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Park Lane Care Home

Park Lane, Knypersley, Stoke-on-Trent, Staffordshire ST8 7BG
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Park Lane Care Home, Stoke-on-Trent

Care Provided by Park Lane Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £900From £900
Residential Dementia CareFrom £900From £900
Nursing CareFrom £900From £900
Nursing Dementia CareFrom £900From £900

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Park Lane Private Ltd
  • Private Owned

Person in charge

  • Michelle Steppe(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
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Park Lane Care Home Reviews (64)

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9.2

Park Lane Care Home has a Review Score of 9.2 (9.198) out of 10, based on 7 reviews in the last 2 years. Over all time Park Lane Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from E J (Nephew of Resident) published on 2 November 2023 Submitted via Website
Overall Experience
Staff are always very helpful when we visit or telephone.
My aunt has always had the best care and attention when she has felt unwell.

Excellent service provided. When she needs hospital appointments or visits.

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Review from Martin B (Son of Resident) published on 24 August 2023 Submitted via Postal Card
Overall Experience
Park Lane Nursing Home is a very caring environment that has enabled my father to be cared for with love and compassion for his nursing conditions.
Every one of the team in this nursing home are caring, friendly, and thoughtful, and I appreciate all the help that they have given to my father and his wider family.

Thank you.

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Review from Jeanette W (Daughter-in-law of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience

I know that Mum was very well looked after, she would have told me when home, but she had nothing but praise for the staff and how well looked after and most of all she loves her food and says it was lovely so if she is happy we are happy. She is happy to go back.

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Review from Julie J (Nephew of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

I always find the staff very attentive and my auntie is always well looked after and in good spirits when I visit.

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Review from Samantha C (Daughter of Resident) published on 14 September 2022 Submitted via Postal Card
Overall Experience

Park Lane Care Home is not only outstanding in its care for the residents, recently, my father, a resident at the home discovered through a wonderful quirk of fate, that he had a sister. I contacted Park Lane and asked if it would be at all possible for them to accommodate a meeting for the newly found siblings. They were more than happy for the meeting to take place. Over the course of three days, all the staff made us all extremely welcome, providing us all with an abundance of refreshments and privacy. A huge thanks to all the staff for the kind and warm reception we received. The whole family will always be eternally grateful for their kindness and understanding during this emotional time.

Reply from Katie Barnett, Marketing Administrator at Park Lane Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Most importantly, we are so glad that we were able to assist your father in such an amazing moment for your family! That...  

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Review from Julie M (Daughter of Resident) published on 18 August 2022 Submitted via Website
Overall Experience

My mum became a resident in Park Lane Care Home at the end of May. Along with Carers, I had cared for her in her own home since my Dad passed away in May 2019. I reluctantly agreed that I could no longer manage mum at home as her mobility has diminished so much. Mum is happy in her new surroundings. The care staff and nurses are attentive, dedicated and treat mum with the respect and dignity that she deserves. I am pleased to say that she has settled well, absolutely loves the food, and I am confident that she is safe and secure. Mum's room is comfortable and clean and has a lovely view from the window towards Biddulph Moor. The staff had made the transition for me as well as mum very smooth and I am grateful for their care and support. As mum becomes more confident, I am hopeful that she will engage in the activities that are on offer to a greater degree. She was taken out to lunch a few weeks ago and had a wonderful time. Thank you to everyone.

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Review from Jean F (Wife of Resident) published on 10 August 2022 Submitted via Postal Card
Overall Experience
Staff very good with patients, nothing is too much trouble for them. They look after residents above and beyond the call of duty.

Also excellent on giving information about residents to family.

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Review from Barbara I (Daughter of Resident) published on 18 July 2022 Submitted via Postal Card
Overall Experience

My father needed urgent short-term care which he didn't really want but needed assistance. He was sad when he arrived, nervous and scared, within a day he was relaxed and accepted the fact that he needed short-term care, this is through the brilliant carers who made him feel safe. The food is very good and he is eating well. This is my first experience with are homes and I can only say thank you all very much.

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Review from D C (Granddaughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience
The care and support of the staff at Park Lane have been outstanding.

Cannot thank them enough.

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Review from Jane O (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card
Overall Experience

Dad's move to the home was easier than expected. The staff were wonderful and extremely helpful. Dad has settled and is happy. The food is lovely and is encouraging Dad to eat, which he hasn't been doing during his stay in hospital.

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Review from Janet B (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card
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Amazing staff, caring, thoughful and also very helpful with any concerns. Will do anything to help. So pleased with them all.

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Review from Steven W (Son-in-law of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

All very helpful and Mum in Law well looked after, fabulous staff.

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Review from G G (Daughter of Resident) published on 29 September 2021 Submitted via Postal Card
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At a most frightening, stressful and upsetting time staff at Park Lane were able to get to know Mum. They always had time to explain things to me and got to know Mum very well in the time she was there. Mums health has improved, as did her mood. She has now moved on to a setting closer to home.

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Review from C W (Friend of Resident) published on 24 September 2021 Submitted via Postal Card
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I feel my friend is being looked after really well. The staff are always friendly and professional.

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Review from Amanda S (Daughter of Resident) published on 15 September 2021 Submitted via Postal Card
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Brilliant care, I couldn't ask for better care for my dad. All the staff are amazing and very caring.

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Review from Linda S (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card
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Park Lane is an excellent care home.
They have kept our mum safe during the terrible pandemic. The staff have been so kind and caring and have facilitated Facetime when we couldn't come inside the home.
The home is lovely and the staff are so polite, friendly and professional.

I wouldn't mind staying here myself.

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Review from Janet B (Daughter of Resident) published on 6 September 2021 Submitted via Postal Card
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All staff are very good. We are very pleased with the home.

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Review from S P (Niece of Resident) published on 2 September 2021 Submitted via Postal Card
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A wonderful caring home amazing staff.

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Review from S J (Daughter of Resident) published on 2 September 2021 Submitted via Postal Card
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My experience every time I come to visit my mum is brilliant, the staff are all very welcoming and cannot do enough for us, also all the staff we come into contact with are brilliant at looking after Mum and making her happy and well looked after. We are very grateful to them all.

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Review from Carol J (Daughter of Resident) published on 11 August 2021 Submitted via Postal Card
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Every time we came to visit Mum, we always get a fantastic warm welcome from one of the staff, she's amazing. The staff are always pleasant and very helpful. Mum seems to be settling well thanks to all the love and care she is getting from the wonderful staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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