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Care Provided by Park Lane Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Park Lane Care Home for full pricing details and T&Cs.
Contact Park Lane Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Park Lane Private Ltd
- Private Owned
Person in charge
- Michelle Steppe (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (48)
Are you the Owner/Manager of Park Lane Care Home?View your Advertising Options
Park Lane Care Home Reviews (65)
9.4
Park Lane Care Home has a Review Score of 9.4 (9.368) out of 10, based on 8 reviews in the last 2 years.
Over all time Park Lane Care Home has 65 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Park Lane Care Home
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Review from Carol J (Daughter of Resident) published on 11 August 2021 Submitted via Postal Card•
Overall Experience
Every time we came to visit Mum, we always get a fantastic warm welcome from one of the staff, she's amazing. The staff are always pleasant and very helpful. Mum seems to be settling well thanks to all the love and care she is getting from the wonderful staff.
Every time we came to visit Mum, we always get a fantastic warm welcome from one of the staff, she's amazing. The staff are always pleasant and very helpful. Mum seems to be settling well thanks to all the love and care she is getting from the wonderful staff.
Review from Doreen B (Respite Resident) published on 5 August 2021 Submitted via Postal Card•
Overall Experience
Enjoyed my time at Park Lane and very good staff, look after them all.
Enjoyed my time at Park Lane and very good staff, look after them all.
Review from A B (Son of Resident) published on 8 June 2021 Submitted via Postal Card•
Overall Experience
Mum seems to be getting very good care at the home, under difficult times. Staff are always helpful in our visits, and they are keeping residents and visitors safe. All in all, the family are very pleased with Mum's care.
Mum seems to be getting very good care at the home, under difficult times. Staff are always helpful in our visits, and they are keeping residents and visitors safe. All in all, the family are very pleased with Mum's care.
Review from Michael M (Son of Resident) published on 2 June 2021 Submitted via Postal Card•
Overall Experience
Despite taking a few weeks to settle, Mum is now very settled. Food and care is excellent. Staff are fantastic. It's been a very worrying time for the family which the staff have guided us through.
Despite taking a few weeks to settle, Mum is now very settled. Food and care is excellent. Staff are fantastic. It's been a very worrying time for the family which the staff have guided us through.
Review from Hazel F (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card•
Overall Experience
Very good friendly place. They seem to take very good care of the residents and are nice and polite to visitors.
Very good friendly place. They seem to take very good care of the residents and are nice and polite to visitors.
Review from Marie M (Resident / Service User) published on 26 March 2021 Submitted via Postal Card•
Overall Experience
I am very happy staying here and I would recommend it to anyone who needs care.
I am very happy staying here and I would recommend it to anyone who needs care.
↩Reply from Kristen Fitzgerald, Marketing Assistant at Park Lane Care Home
Thank you, Marie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Review from L B (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card•
Overall Experience
Excellent care was provided for my mother. The staff were compassionate and fully supported us as a family. I highly recommend Park Lane Care Home.
Excellent care was provided for my mother. The staff were compassionate and fully supported us as a family. I highly recommend Park Lane Care Home.
↩Reply from Kristen Fitzgerald, Marketing Assistant at Park Lane Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.
Review from G M (Resident / Service User) published on 13 October 2020 Submitted via Postal Card•
Overall Experience
Happy and safe care from the staff. Happy with my bedroom and happy with the activities.
Happy and safe care from the staff. Happy with my bedroom and happy with the activities.
↩Reply from Olivia Shields, Marketing Assistant at Park Lane Care Home
Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a wonderful day.
Review from B M (Daughter of Resident) published on 19 May 2020 Submitted via Postal Card•
Overall Experience
My mother really enjoyed her respite care and found all the staff friendly and helpful. I always found the staff to be professional with excellent communication. They always did everything with a smile and friendly banter. I could not have wished for a better place to take care of my Mum. From one...
My mother really enjoyed her respite care and found all the staff friendly and helpful. I always found the staff to be professional with excellent communication. They always did everything with a smile and friendly banter. I could not have wished for a better place to take care of my Mum. From one professional to another - many thanks.
↩Reply from Olivia Shields, Marketing Assistant at Park Lane Care Home
Thank you, Beverley, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Thanks again Beverley and take care.
Review from B S (Son of Resident) published on 8 April 2020 Submitted via Review Postal Card•
Overall Experience
My mum has been in the care home for three months, She has settled very well, and the staff and care home managers have been very supportive and given my mum the best care possible. All the staff are extremely helpful and always ready to help in a very pleasant manner. I would totally recommend...
My mum has been in the care home for three months, She has settled very well, and the staff and care home managers have been very supportive and given my mum the best care possible. All the staff are extremely helpful and always ready to help in a very pleasant manner. I would totally recommend Park Lane, and I am very grateful to a daughter of another resident who recommended the care home to me.
↩Reply from Olivia Shields, Marketing Assistant at Park Lane Care Home
Thank you, Barrie, for your feedback following your recent experience at our home. We are pleased to hear how well your Mum has settled in, and that her experience of Park Lane has been so positive. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Review from R C (Daughter of Resident) published on 21 October 2019 Submitted via Postal Card•
Overall Experience
During mum's stay, staff are always keen to ensure she is happy and that her requested care/needs are accommodated. They always show genuine concern for her well-being and are keen to understand her as an individual so all aspects of her stay can be adjusted to her specific needs. Any concerns are...
During mum's stay, staff are always keen to ensure she is happy and that her requested care/needs are accommodated. They always show genuine concern for her well-being and are keen to understand her as an individual so all aspects of her stay can be adjusted to her specific needs. Any concerns are always addressed and great solutions always found.
The staff all treat mum as if one of the family.
↩Reply from Jasmine Bracken, Marketing Administrator at Park Lane Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park Lane Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from B L (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card•
Overall Experience
The care here really is care. The staff are respectful to the residents and nothing is too much trouble. Mum's room was really small and badly in need of decorating but common rooms were clean and cheery. I always felt welcome as a visitor and was kept informed about how Mum was doing. Thank you,...
The care here really is care. The staff are respectful to the residents and nothing is too much trouble. Mum's room was really small and badly in need of decorating but common rooms were clean and cheery. I always felt welcome as a visitor and was kept informed about how Mum was doing. Thank you, Park Lane.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Review from David B (Nephew of Resident) published on 6 June 2019 Submitted via Postal Card•
Overall Experience
My wife and I had some reservations about getting uncle into a care home. Since he has always been a very independent man, living in his own home with care. We should not have worried. From our first meeting with staff at Park Lane we recommend that they were very good, helpful and caring. Once...
My wife and I had some reservations about getting uncle into a care home. Since he has always been a very independent man, living in his own home with care. We should not have worried. From our first meeting with staff at Park Lane we recommend that they were very good, helpful and caring. Once moved in, uncle settled within a couple of weeks and was full of praise for the accommodation, the food and the attention he was given. The home is clean and tidy.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, David, for your comments about your recent experience at Park Lane Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Review from Thomas S (Nephew of Resident) published on 6 June 2019 Submitted via Postal Card•
Overall Experience
Staff are very good, it seems a happy care home. They try to do different activities with residents which is good. There are plenty of things going on in the week.
Staff are very good, it seems a happy care home. They try to do different activities with residents which is good. There are plenty of things going on in the week.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, Thomas, for letting us know how we are doing at Park Lane Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Review from Marianne H (Daughter of Resident) published on 1 May 2019 Submitted via Website•
Overall Experience
I am delighted with the care and attention my mum has received at Park Lane care home. My mum went from hospital and has been so well looked after and is very settled and happy. We spent a year looking for a place and feel very lucky to have found a place here.
The staff are incredibly kind and...
I am delighted with the care and attention my mum has received at Park Lane care home. My mum went from hospital and has been so well looked after and is very settled and happy. We spent a year looking for a place and feel very lucky to have found a place here.
The staff are incredibly kind and caring, my mum loves them all. She enjoys the food which is prepared and served with care and attention. I can never thank them enough for taking her and looking after her. The home is managed by a wonderful lady who has been a great help to us all.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, Marianne, for your comments about your recent experience at Park Lane Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Thank you, Marianne, for your comments about your recent experience at Park Lane Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from Marie M (Daughter of Resident) published on 20 December 2018 Submitted via Website•
Overall Experience
My mother came out of hospital on palliative care, like a corpse, not eating or drinking: only a quarter of a teaspoon of yoghurt fed to her. She was also totally confused. Soon, at Park Lane, she was sitting up in the day room, eating and drinking all by herself. We could not believe the...
My mother came out of hospital on palliative care, like a corpse, not eating or drinking: only a quarter of a teaspoon of yoghurt fed to her. She was also totally confused. Soon, at Park Lane, she was sitting up in the day room, eating and drinking all by herself. We could not believe the transformation. This improvement has continued. The standard of care is unbelievable. She was sent from hospital to die; now she has a new life. The staff are so friendly and caring; treating the residents as friends, not patients. When they have five minutes quiet time, they sit with the residents, chatting to them. They maintain a happy, lively atmosphere, when they must be very tired at times.
From lying curled up, taking no interest in anything, mum now plays skittles, bowls, dominoes, bingo, throwing bean bags at tin cans, joins in with visiting singers.
It is better than a hotel.
From lying curled up, taking no interest in anything, mum now plays skittles, bowls, dominoes, bingo, throwing bean bags at tin cans, joins in with visiting singers.
It is better than a hotel.
The food is excellent and freshly made. If they want something different, they do their best to oblige.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, Marie, for your comments about your recent experience at Park Lane Care Home. Our resident's wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Thank you, Marie, for your comments about your recent experience at Park Lane Care Home. Our resident's wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from Michael G (Son of Resident) published on 1 November 2018 Submitted via Postal Card•
Overall Experience
Mum is really settled here and comfortable with the care and assistance she receives. All the staff are really friendly and helpful which gives me peace of mind that mum is being well cared for and safe and sound in "her" home. Very lucky to have Park Lane 10mins from my home.
Mum is really settled here and comfortable with the care and assistance she receives. All the staff are really friendly and helpful which gives me peace of mind that mum is being well cared for and safe and sound in "her" home. Very lucky to have Park Lane 10mins from my home.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, Michael, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park Lane Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Review from Jackie P (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card•
Overall Experience
I would highly recommend this care home as my mum and uncle were here. The care and support we had from all the staff was exceptional.
I would highly recommend this care home as my mum and uncle were here. The care and support we had from all the staff was exceptional.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, Jackie, for your wonderful feedback about Park Lane Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We appreciate all of the kind comments about our team.
Review from J L (Daughter of Resident) published on 12 June 2018 Submitted via Postal Card•
Overall Experience
We are happy with the care mum is receiving.
The girls look after mum as best they can.
The girls look after mum as best they can.
Mum has challenging behaviour especially in evening but when necessary, girls have contacted us and as mum likes to be outside, the girls try to take her out when possible. They also look after stoma very...
We are happy with the care mum is receiving.
The girls look after mum as best they can.
The girls look after mum as best they can.
Mum has challenging behaviour especially in evening but when necessary, girls have contacted us and as mum likes to be outside, the girls try to take her out when possible. They also look after stoma very well. It is healing beautifully. Thank you.
Review from May B (Friend of Resident) published on 23 May 2018 Submitted via Website•
Overall Experience
My husband and I visit a friend at least twice a week and have got to know many of the residents at Park Lane. We find the staff very caring and helpful, residents have a wide range of needs and this can be very demanding and at our visits we have found the staff cope extremely well under sometimes...
My husband and I visit a friend at least twice a week and have got to know many of the residents at Park Lane. We find the staff very caring and helpful, residents have a wide range of needs and this can be very demanding and at our visits we have found the staff cope extremely well under sometimes very trying conditions. We are there most after tea time and the choice of food looks very appetising.
↩Reply from Ronnie Cavanagh, Marketing at Park Lane Care Home
Thank you, May, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Park Lane Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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