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Park Lane Care Home

Park Lane, Knypersley, Stoke-on-Trent, Staffordshire ST8 7BG
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Park Lane Care Home, Stoke-on-Trent

Care Provided by Park Lane Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £900From £900
Residential Dementia CareFrom £900From £900
Nursing CareFrom £900From £900
Nursing Dementia CareFrom £900From £900

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Park Lane Private Ltd
  • Private Owned

Person in charge

  • Michelle Steppe(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
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Park Lane Care Home Reviews (64)

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9.2

Park Lane Care Home has a Review Score of 9.2 (9.198) out of 10, based on 7 reviews in the last 2 years. Over all time Park Lane Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Kim S (Niece of Resident) published on 21 December 2017 Submitted via Website
Overall Experience

For the 3 years my uncle resided at Park Lane he was given high-quality care, the staff are exceptional, caring and considerate at all times. His hygiene needs and daily care was always a high standard. Staff turnover is really low so there is always a family atmosphere with staff who genuinely care about their residents. I couldn't have asked for any better care or a more loving environment for my uncle to spend his last years.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Park Lane Care Home

Thank you, Kim, for your kind comments about your recent experience at Park Lane Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.

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Review from David B (Son of Resident) published on 24 November 2016 Submitted via Website
Overall Experience
My mother is a 92-year-old widow who has been a resident of Park Lane Care Home for a while. We felt it was time to carry out a review to highlight the excellent overall package provided.
In my experience, the staff have been very attentive and respectful to my mother even though she is not the easiest of patients due to her onset of dementia and lack of mobility. She does have problems at night regarding toilet issues and we are aware that her dignity and comfort is paramount when these arise and are dealt with most efficiently.
Her general health is monitored closely and on a number of occasions she has had prompt medical attention when it has been necessary. We are always informed immediately of any changes in her general well being and what is the best way forward.
The staff are always willing to talk to the family of any concerns they may have or we have in a professional manner to allay any worries.

We would recommend this nursing home to anyone who needs their care.

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Review from Peter S (Son of Resident) published on 11 November 2016 Submitted via Website
Overall Experience
Dad commenced respite care at Park Lane following horrendous treatment at a prior home.
He is a 90-year-old widower and was therefore extremely anxious about the move. However, the degree of care/attention, dignity, and respect he has consistently received from the staff since residing at Park Lane has been excellent and so his fears quickly subsided. Absolutely nothing is too much trouble. Park Lane has a warm, friendly, cosy, home-like environment which Dad is so grateful for. Home cooked food is an absolute winner with him. Staff engage with him on regular and spontaneous visits. The staff seem well led, trained and directed and they readily communicate in a pleasant, mature, interested and 'can do' manner. The staff are easily identifiable by wearing smart uniforms with easily readable name badges. Suffice it to say, Dads respite period has just come to an end and he wants to stay at Park Lane.

The building could do with a little maintenance to enhance its physical appearance.

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Review from Annette D (Niece of Resident) published on 1 November 2016 Submitted via Website
Overall Experience

All Staff are very pleasant, caring towards residents, very helpful to the family and friends visiting, Food excellent! Covering all special diets for residents Rooms exceptionally clean with window views, overlooking the gardens where residents can sit out with families, friends, staff in nice weather where they have barbeque's etc.. Manager and nurses are lovely, very nice, friendly, good communication between staff, residents and families. Lovely lounge areas and dining areas, home have different activities for resident's and also have entertainment for resident's and their families. I would certainly recommend the home to people. Overall extremely welcoming!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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