Brindley Court Care Home

Station Street, Longport, Stoke-on-Trent ST6 4ND
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9.3 86 Reviews
  • Brindley Court Care Home, Stoke-on-Trent
Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care.

With four sitting rooms with lovely views over the gardens and two dining areas, there are plenty of places to relax, socialise and enjoy a meal at Brindley Court. The landscaped garden is delightful on sunnier days and the perfect place for catching up with friends and family.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into life at the home, all under the careful supervision of the fantastic home manager.

The catering team at Brindley Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all of residents and visitors. The dedicated and professional care team at Brindley Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at Brindley Court to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £800
  • Self-Funded Nursing Care: from £800
  • RESPITE Self-Funded Residential Care: from £800
  • RESPITE Self-Funded Nursing Care: from £800

These prices are only a guideline, please contact Brindley Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Annette Janvier (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Brindley Court Care Home Reviews (86)

9.3

Brindley Court Care Home has a Review Score of 9.3 (9.265) out of 10, based on 7 reviews in the last 2 years.
Over all time Brindley Court Care Home has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brindley Court Care Home
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Total of 86, showing 61-80
Review from Bev B (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Brindley Court for palliative care.
We became part of the "family" as they all enfolded her and ourselves with love and support. She was treated with dignity and her care was everything we could have asked for.
The manager and her wonderful staff made sure that mum was comfortable and
her needs cared for at all times. They supported our family when mum passed away. Mum is cherished and they talk of her smile and manners. I cannot thank them enough. They deserve the highest praise.
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Review from Andrew H (Son of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff and management enough nothing is too much trouble and communication is excellent. The best care you could wish for.
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Review from Cath P (Niece of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Lovely staff who go the extra mile to help.
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Review from Jessie W (Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy.
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Review from Janet H (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
During my father's 4 month stay at Brindley Court, I felt he was cared for in a dignified and caring manner. My mother and I were always welcomed and found the staff friendly and helpful when we visited 'dad' on a regular basis.
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Review from Graham B (Son of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and understanding always cheerful and professional. I have already recommended a friend and all the carers are excellent. My mum had 3 very happy years here and was treated with love and dignity at the end.
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Review from Robert M (Son of Resident) published on 18 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother broke her hip and had Dementia. She was sent to Brindley Court and we soon witnessed that the carers, doctors, and staff were first class. Every member of the care home team was superb.
We knew that our mother didn't have long to live, but we were so pleased that she came to this care home.
We called in on Mum at strange hours of the day (as my shifts were unusual times), and the carers were always attentive to Mum, trying their best to feed her and always calling in on her with drinks etc.
The trained nurses were great, but it was the general feeling of the care home that put us at ease.
When the end of Mum's life was hours away, we were invited to stay at Mum's bedside with food and drinks given to us. Nothing was too much trouble. I have told all my workmates that this is a great care home.
We have invited the staff or a representative to Mum's funeral next week. I give this care home a HUGE 11/10. Thank you for all you did for my Mum/Family.
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Review from Rosemary B (Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel at home here and I have no worries at all.


The staff are very kind to me and do their very best for me. I enjoy the outings out and the staff really take care of me.

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Review from S K (Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I personally have felt very much at home. The carers have been unduly kind towards me from day one. The food was very edible and nourishing.


I rested really quite well thanks to the staff due to their kindness and support.

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Review from Neil B (Son of Resident) published on 23 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed here for 4 weeks after having a really bad time in another care home. Obviously, we were concerned but I can honestly say this is a fantastic nursing care home. Nothing was a problem, and the care and compassion shown in my dads final days were fantastic. I didn’t want my dad to pass
in a home but I think it wouldn’t have been more graceful anywhere else. The manager and mostly the assistant manager were fantastic. I actually went home and felt comfortable that my dad was getting the best care possible. The staff showed so much care and compassion and it was across the board with all staff!
It was such a shame we didn’t find this home earlier!!
Again I’d like to thank all the staff for everything from the bottom of my heart!.
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Review from Philippa B (Daughter of Resident) published on 8 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This establishment is a professionally run operation which has a caring heart at its core.
The staff are caring professionals who are approachable, friendly and easy to work with. From the top down they work as a team. Even though my father is no longer with us I still keep in touch with the team and
support them where I can.
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Review from Peter M (Son of Resident) published on 30 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brindley Court always had a good welcoming atmosphere. Visitors are made welcome and offered tea and biscuits. The staff always had a smile on their face and the food was always of a high standard. If my mother was in need of a doctor, their service was dealt with immediately. We visited many nursing
homes before finally deciding on Brindley Court, as no other home came close to the standard we were hoping for. The home was always very clean no matter when we visited and mum was always happy and contented with all aspects of care. There are organised activities with entertainment at the home, visits to shops and lunches out etc. all professionally catered for as we have experienced. We can’t praise you enough for the care, love and attention which you obviously enjoy offering as was obvious during the last few weeks of mum’s life and the compassion shown afterwards by all members of staff.
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Review from Susan D (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is very nice and modern. Staff are very helpful and polite. Mum has settled in and they have all made her feel welcome. Very impressed overall.
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Review from Brenda W (Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happiness.
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Review from Susanne P (Daughter-in-law of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here since March. She is happy and well cared for. Nothing is too much trouble for staff and management.
The home is lovely, well decorated and clean.
The facilities are excellent.
I can not say enough. Brindley Court and staff are excellent.
We are so happy that mum is here.
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Review from Sue W (Daughter-in-law of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum-in-law stayed at Brindley Court Care Home in March 2017. We can't speak highly enough of the management and staff involved in her care. We found them to be professional, friendly, efficient and a genuinely caring team. Nothing was too much trouble. Her comfort and well-being were their priority.
When mum became ill, the team acted without hesitation ensuring she received appropriate treatment quickly. The kindness and compassion shown to family, especially at the time of her passing, confirmed we had made the right choice in entrusting mum to their care. We would like to thank them again for all their hard work and dedication.
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Review from Charles S (Son of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Brindley Court Care Home has been brilliant from day one - carers, nurses and management going out of their way to help in every way possible. My mother of 93 years, being treated with care, dignity and compassion by a dedicated team of staff, that put your mind at ease. When leaving her
each day, you knew she was in capable hands. All the staff are to be congratulated, and I cannot praise them enough. I'd have no hesitation in recommending them.
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Review from Glin D (Son of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is generally good, one area I feel that could be improved is the amount of "one on one" time spent with the residents by the staff and more things to occupy their time.
Reply from HC-One, Careline Team at Brindley Court Care Home

Thank you for your feedback. I am delighted to note that you are pleased with the care you receive. It is appreciated by all of our care home team members. I wish to reassure you that our Activities are regularly reviewed in line with resident's wishes and choice along with feedback provided. We thank you for raising this and we will arrange for the programme to be reviewed.

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Review from Barbara H (Sister of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received was excellent. All the needs were met with patience and understanding. Everywhere was clean and tidy and the staff were always there if you had any concerns and we were always treated with dignity.
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Review from J L (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is warm and friendly with a community feel. Staff are competent and in turn, have made me and my family confident that dad is being cared for with compassion and dignity. The rooms are comfortable and food is delicious with a choice for all tastes so I'm told.
All medical requirements are
attended to promptly with outside specialities called upon when required. Dad is happy and content surrounded by people who genuinely care.
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Current Review Score: 9.3 (9.265)

Overview of Review Score

The Review Score of 9.3 (9.265) out of 10 for Brindley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Brindley Court Care Home is calculated as follows: ( (74 Excellents x 5) + (9 Goods x 4) ) ÷ 83 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.373 Points relating to the number of positive Reviews for Brindley Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 7 Positive Reviews ÷ 10.4 = 0.673
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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