Brindley Court Care Home

Station Street, Longport, Stoke-on-Trent ST6 4ND
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9.1 85 Reviews
  • Brindley Court Care Home, Stoke-on-Trent
Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care.

With four sitting rooms with lovely views over the gardens and two dining areas, there are plenty of places to relax, socialise and enjoy a meal at Brindley Court. The landscaped garden is delightful on sunnier days and the perfect place for catching up with friends and family.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into life at the home, all under the careful supervision of the fantastic home manager.

The catering team at Brindley Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all of residents and visitors. The dedicated and professional care team at Brindley Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at Brindley Court to enjoy the things they love most.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £800
  • Self-Funded Nursing Care: from £800
  • RESPITE Self-Funded Residential Care: from £800
  • RESPITE Self-Funded Nursing Care: from £800

These prices are only a guideline, please contact Brindley Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Annette Janvier (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Brindley Court Care Home Reviews (85)

Total of 85, showing 1-20
9.1

Brindley Court Care Home has a Review Score of 9.1 (9.096) out of 10, based on 7 reviews in the last 2 years. Over all time Brindley Court Care Home has 85 reviews.

Overall Experience

  • 69
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Date Published

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Review from Chas H (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the best part of two years.
During this time she has been comfortable and well-fed.
Her surroundings are kept clean and tidy with modern facilities.
We've found the staff are always cheerful and attentive. They've always been approachable and answered any questions
asked.

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Review from Pam M (Sister-in-law of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As visitors to Brindley Court Care Home, we have always been made very welcome by the staff. They are very friendly, caring and considerate, which makes for a happy care home. Our brother-in-law is very well cared for and contented. We have been able to join in with parties and entertainment and have
always been encouraged to stay. Excellent care and excellent food with plenty of cups of tea and cake. Its a pleasure to visit.

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Review from D P (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is cosy, clean and very welcoming. All staff are friendly, cheerful and very approachable. Feel more like friends of the family rather than staff. Care is excellent with every little detail noted. Food is better than many restaurants I have visited. Would highly recommend this home.

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Review from K E (Son-in-law of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Look after Mum. Always cheerful and very helpful. Nothing is too much trouble. Very clean and meals are lovely.

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Review from Geoffrey P (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the home. It always smells clean, and overall, everything is excellent.

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Review from S R (Daughter of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are fantastic, they've looked after my mum for two years now and she and her family cannot praise them enough for the care that she has had.

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Review from Howard K (Son of Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A relaxed atmosphere. Related back to previous meet and discussed how mum's dependency had altered. I was asked if I had any issues with Mum's care and any other issues. I felt as though I was being listened to and everything was recorded on the care plan.

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Review from John W (Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience after spending seven years as a resident at Brindley Court Care Home has been extremely pleasant. The building is modern, compared with some homes I have seen, having been built in 1996 rather than converted old properties.
The interior is always warm, comfortable and well-maintained,
what I would describe as "homely".
You can always have things you want around you, and your requests are always satisfied. You are encouraged to partake in activities that are arranged, or the staff consider any suggestions you make for alternatives.

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Review from M H (Friend of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe if any care facility or, for that matter, the business has a good management structure, the standard of care will cascade down through the rest of the staff. We have always received a warm welcome from the staff at any visit. This gives us confidence in the level of care given, and quite fortunate
that our friend is in your care. A big thank you to all the staff - well deserved.

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Review from Stephen W (Son of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found the care excellent. Nothing is too much trouble for the staff. I have always found them helpful and polite. Overall, the home is excellent.

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Review from Christine M (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brindley Court has been home to my dad for six years and we could not be happier. The staff are friendly, attentive and professional and have a very good manager who excels at her job. The maintenance and upkeep are always on point. The food is excellent. They are approachable and knowledgeable on every
resident.

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Review from A T (Brother of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is limited as I visit on a random basis and obviously do not see the amount of work required to run a care home. Management and staff are amazingly cheerful given the problems they have to deal with.

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Review from Jeff C (Son of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit, we felt relaxed and at ease with the friendly staff. Our minds were put at rest as we only wanted the best for our mum. We can't fault the staff, as they all go out of their way to help. So if you're worried about your parents or family members, I don't think you will find better.

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Review from L H (Sister of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was happy with all staff, they are informative, always happy to help and extremely caring for their patients. When I visited this home for my sister that was the first thing I noticed, how nice the staff were and always polite.

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Review from John W (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been at Brindley Court Care Home for seven months now. We were so pleased to be able to get Mum a place here. The home is marvellous with happy and helpful staff. Mum has all the attention she needs and is being looked after really well. All the family would recommend Brindley Court to anyone.

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Review from Cath Y (Daughter of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff always helpful and pleasant when I visited or rang Brindley Court.
The nursing staff along with community staff worked hard to keep Mum out of hospital. Her medical, physical and psychological care was very good.
I would highly recommend Brindley Court if you are considering nursing
home care.

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Review from M B (Nephew of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has only been here for a few months but seems settled and happy. The staff are friendly and willing to help, even when they seem very busy! The management are always available for any concerns.

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Review from Ivan B (Son of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was at Brindley Court for ten lovely years, she was happy and content. The staff were absolutely brilliant. We could not have found a better care home for our mother. We were a family. The staff called us by our first names and vice versa. The staff thought the world of our mum, nothing was
too much trouble for them. If there was any issues or problems they would ring us straight away. Thank you to all the staff for making our mum feel at home and welcome for the ten years our mum was with you. Thank you for your dignity towards our mother's final days. P.s, carry on the brilliant work you do.

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Review from David R (Son of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff (admin, carers and nursing) are extremely friendly and informative. Constantly informed of any incident, even if no injury or action required. Monthly telephone call to update on Mum's condition and check if we had any concerns.

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Review from B A (Daughter of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was only a resident at Brindley Court Care Home for a short time. I found the staff very caring and lovely to my dad and the home always smelt fresh.

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Current Review Score: 9.1 (9.096)

Overview of Review Score

The Review Score of 9.1 (9.096) out of 10 for Brindley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Brindley Court Care Home is calculated as follows: ( (63 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.373 Points relating to the number of positive Reviews for Brindley Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 7 Positive Reviews ÷ 10.4 = 0.673

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (0)

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Frequently Asked Questions about Brindley Court Care Home

What types of Care is Brindley Court Care Home registered for?

Older Person Care, Physical Disability, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brindley Court Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Brindley Court Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Brindley Court Care Home to the centre of Stoke-on-Trent?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brindley Court Care Home to verify any information. View our terms and conditions. Brindley Court Care Home has an Enhanced Service - more info.