Brindley Court Care Home

Station Street, Longport, Stoke-on-Trent ST6 4ND
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9.3 86 Reviews
  • Brindley Court Care Home, Stoke-on-Trent
Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care.

With four sitting rooms with lovely views over the gardens and two dining areas, there are plenty of places to relax, socialise and enjoy a meal at Brindley Court. The landscaped garden is delightful on sunnier days and the perfect place for catching up with friends and family.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one in settling into life at the home, all under the careful supervision of the fantastic home manager.

The catering team at Brindley Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all of residents and visitors. The dedicated and professional care team at Brindley Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at Brindley Court to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £800
  • Self-Funded Nursing Care: from £800
  • RESPITE Self-Funded Residential Care: from £800
  • RESPITE Self-Funded Nursing Care: from £800

These prices are only a guideline, please contact Brindley Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Annette Janvier (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Brindley Court Care Home Reviews (86)

9.3

Brindley Court Care Home has a Review Score of 9.3 (9.265) out of 10, based on 7 reviews in the last 2 years.
Over all time Brindley Court Care Home has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brindley Court Care Home
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Total of 86, showing 21-40
Review from B A (Daughter of Resident) published on 14 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was only a resident at Brindley Court Care Home for a short time. I found the staff very caring and lovely to my dad and the home always smelt fresh.
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Review from E S (Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is good.
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Review from E P (Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to stay here. They look after me very well. All of them are lovely. I would always stay here.
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Review from P T (Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent..
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Review from A L (Resident) published on 9 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My thoughts and opinions of here are it's an excellent place. It is kept thoroughly clean and is also tidy, if there was a speck of dust it would be dusted. At mealtimes, the cooker is cleaned. The bedroom is kept very clean. I'm very happy.
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Review from Tracey S (Daughter of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's care during her 18 month stay at the care home has been lovely. She has always been well looked after and has seemed happy. I would like to thank the staff for everything they have done for mum as she came to the end of her life. if was nice to know she was looked after so well.
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Review from A J (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father passed away on 24th May. The staff were all so kind and so helpful to me. He was extremely well looked after there as was my mother before him. My sincere thanks to everyone.
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Review from Tracy T (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time my elderly father has resided in Brindley Court Nursing Home, and I can unequivocally say that staff are excellent and go the extra mile to care for the residents. Their compassion, work ethic and kindness are second to none. Any small issues are always received in good faith
and acted on immediately, which is something even the NHS struggles to achieve. As a family, we are truly grateful to the manager and to all of the nursing and domestic teams who have cared so well for my father and have kept him safe during some difficult times and more lately, through the uncertainties of the covid-19 pandemic. I wouldn't hesitate to recommend Brindley Court Nursing Home to other families seeking reassurance about a supportive and caring environment for their loved ones in their twilight years. Thank you all.
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Review from S S (Daughter of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We owe Brindley Court staff our mothers life. They are amazing. They have nursed her back to life and we cannot thank the manager and her staff enough.
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Review from Karen S (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased that we chose Brindley Court for our dads care. Obviously, with how things are at the moment, we haven't been able to see everything since Dad went in on January 15th. Once things allow, we can't wait to see Dad more occasionally. At least we have seen him now though. Special thanks
to the manager for helping with organising Dad going in, and also, for the professional way she acts. Thanks to all the staff for caring for Dad so well.
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Review from A K (Daughter of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad only spent a short time in Brindley Court but the staff treated him like he was part of their family. Due to the pandemic, we were unable to visit so we did the skype calls. We will be forever grateful to all the staff but especially to the three staff members as I spoke to these beautiful ladies
on a regular basis. Keep doing what you do, you are all amazing and thank you from the bottom of our hearts.
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Review from P P (Son of Resident) published on 2 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We could not praise the staff any higher. They were superb, so loving and caring towards my mum. They could not do enough to look after and care for her. Thank you all very much.
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Review from Linda J (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family would like to send a huge thank you to all the staff at Brindley Court Care Home for the care and kindness that was shown to our mum whilst she was a resident here. Our mum was very happy and we couldn’t have asked for better care until she passed away in January of this year. Her room was
her own little sanctuary, it was clean and tidy and had everything that she needed. The food was excellent at all times and the staff were a joy to know, they were very kind to Mum and constantly saw to her every need. They were very good with families, and in our case, we got to know them more as friends than carers. We couldn’t have asked for better care. Thank you Brindley Court Care Home.
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Review from Stan S (Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I would never have expected to have ended my days in a care home. I am disappointed at the lack of freedom that is experienced in this home although it seems necessary in a lot of cases. I am now settled in but do not feel comfortable although we are treated well.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Brindley Court Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for providing the Home Manager an opportunity to discuss your concerns with you. The current uncertain times of this Covid-19 pandemic have placed social restrictions on many of us, and this can be particularly disheartening for people who recently moved into a care home. Rest assured that when circumstances allow, our home based wellbeing co-ordinator and the Brindley Court Team will be planning trips out in our mini-bus and they will offer you the support you need to fulfil your aspirations.

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Review from L T (Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and the food is nice.
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Review from S P (Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I call my nurse Angel because she is the best nurse you could find. The food is lovely and the staff are really efficient and friendly.
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Review from R S (Son of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very polite and friendly, nothing seems to be too much trouble. I think they are doing a wonderful job under extremely difficult times.
Many thanks to all the staff for taking good care of my mum and all the other residents.
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Review from Christine F (Resident) published on 30 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very happy here.
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Review from Ade R (Son of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our father was cared for at Brindley Court, for a period of 18 months until he passed away in February 2020. In this time, the staff were fantastic to him, initially reassuring him, as he adjusted to his new surroundings. As time passed he saw his carers as friends, someone he could joke with, he felt
comfortable in the surroundings which gave his family great peace of mind. The facilities are good, the food on offer is decent, there are various daily activities organised. His family are happy with the choice we made and sincerely thank the staff and management of Brindley Court.
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Review from John G (Son of Resident) published on 1 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was cared for in Brindley Court in the last six weeks of her life. She was always shown care and consideration, even at her weakest moments. We will always be immensely grateful to the staff. The lounges and her room were impeccably clean and well furnished. Mum often commented that she felt she
was in a hotel. Everyone was always welcoming and cheerful.
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Current Review Score: 9.3 (9.265)

Overview of Review Score

The Review Score of 9.3 (9.265) out of 10 for Brindley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.892 for Brindley Court Care Home is calculated as follows: ( (74 Excellents x 5) + (9 Goods x 4) ) ÷ 83 Ratings = 4.892
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.373 Points relating to the number of positive Reviews for Brindley Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 7 Positive Reviews ÷ 10.4 = 0.673
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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