Westfield Lodge Care Home

Weston Coyney Road, Weston Coyney, Stoke-on-Trent ST3 6ES
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10 103 Reviews
  • Westfield Lodge Care Home, Stoke-on-Trent
Westfield Lodge Care Home is a modern purpose-built home in Weston Coyney.

The care home has gardens with a water feature and plum trees. Near the home is a lake, where residents and staff enjoy feeding the swans and ducks.

There are communal lounges where residents can socialise as well as quiet lounges and a bright and sunny conservatory. Residents are encouraged to personalise their bedrooms and are consulted on their likes and dislikes in terms of food.

Individual bedrooms are comfortable and well maintained and residents are encouraged to personalise their bedrooms. Snacks, fresh fruit and refreshments are available day and night.

Residents wishing to have their hair done can visit the onsite hairdressing facilities. In addition there is a varied programme of activities which includes arts and crafts, gardening and musical events.
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Care Provided by Westfield Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • Self-Funded Nursing Care: £1300 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1300 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

Fees are dependant on individual's personal needs

These prices are only a guideline, please contact Westfield Lodge Care Home to find out the exact price for your requirements.

Contact Westfield Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westfield Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Angela Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1992
  • Number of floors: 2

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (0)

Visiting

  • See website for information

Parking

  • Free onsite park

Westfield Lodge Care Home Reviews (103)

10

Westfield Lodge Care Home has a Review Score of 10 (9.953) out of 10, based on 25 reviews in the last 2 years.
Over all time Westfield Lodge Care Home has 103 reviews.

Overall Experience
  • 90
  • 13
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Date Published
  • 103
  • 6
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  • 25
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Reviewer Connection to Westfield Lodge Care Home
  • 42
  • 21
  • 9
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Total of 103, showing 1-20
Review from Paul K (Husband of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite my wish for my wife to be looked after in her home I was advised by family and medical staff that this would not be easy and a care home would be a better solution. The discharge staff at the hospital found that Westfield Lodge (less than a mile from home)
had availability and she was admitted.
The Lodge has excellent staff from management to cleaners,all very pleasant and welcoming and very friendly nothing is to much trouble for them.
The rooms are well equipped with washing facilities and television and are cleaned regularly.
Food is excellent with a good selection of meals for the residents all fresh and cooked to perfection.
All communal areas are immaculate and calming to sit in.
The home is safe and secure with remote entry and exit controlled by staff.
I cannot fault the home or staff and pleased that I listened to friends family and medical staff.
Reply from Jessie Pointon, Deputy Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated.
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Review from K H (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not have asked for better care for my dad during the last two years of his life. Staff were approachable, kind and caring throughout the home. All queries and any issues we had were dealt with a considerate and fair manner, with my dad's health and safety their first and foremost concern. Management
were always professional and courteous to me and my family and dad was always treated with respect and dignity.
Reply from Jessie Pointon, Deputy Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated..
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Review from Karen P (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I say..WESTFIELD LODGE is the best of the best! Outstanding in every way, the care is amazing right through from the Manager, deputy manager, nursing staff, caring staff, kitchen staff, housekeeping staff, maintenance guy & the activity coordinator whom everyone loves..
My mums life has
massively improved since living here (coming up to 2 years) all down to the above team that we proudly call our extended family!
Keep up the good work team Westfield, we love you all dearly with our hearts.
Thank You xxxx
(Karen & family) xx
Reply from Jessie Pointon, Deputy Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated..
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Review from Vicky C (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a current resident of Westfield Lodge, when she arrived at Westfield from hospital we had been told that she was bedbound and would not improve, she has been there since March 2024 and through the care and help of the staff she enjoys all the home as to offer and she is now able to walk using
a frame short distances and loves singing and dancing with the staff. The care and compassion shown by all the staff is amazing and I say to anyone that will listen that Westfield Lodge is the standard for what all care homes should be.
Reply from Jessie Pointon, Deputy Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated..
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Review from Donna C (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When choosing a care home for my nan to spend the rest of her life in I was nervous wanting to do right by her as she could no longer live by herself, I went to view Westfield lodge and I felt like I'd hit the jackpot! The people are lovely the decor is fantastic it's a real home from home feel. The
food always looks amazing nan always comments on how lovely her dinners are. The carers really do care and do their best by Nan, even when Nan is in one of challenging moods they persevere with her which is reassuring for us.
There's activities on every day during the week and the residents all love it Nan joins in when she feels like it and they're always laughing and smiling, it's very reassuring.
Reply from Jessie Pointon, Deputy Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated..
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Review from Andy Y (Son of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent the last 10 months of his life at Westfield Lodge, suffering from terminal cancer and Alzheimer's. The care and compassion received from management and staff were exemplary, and this extended to us as a family. I would have no hesitation in recommending Westfield to anyone. Our grateful
thanks for the care shown to my father and for allowing him dignity in the last months of his life.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated, Manager. (Name: Angela
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Review from M L (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Westfield Lodge for two months on end-of-life care. In this time, I found the manager, who is hands on & leads by example, & all of her staff team friendly, welcoming, professional, energetic, positive, compassionate, committed & dedicated to their jobs. Providing great care for mum, they
were also very supportive towards me & other family member's which we greatly appreciated. They treated mum with respect kindness, patience & dignity and they had a great awareness of how to communicate with her, even when at times she could be difficult & not in the best of moods, they would often have her smiling & laughing again with them. All rooms including social areas were kept very clean. There was a good range of activities & entertainment provided. The food cooked on site by the kitchen staff was excellent and varied. Thank you very much to the manager and all the staff here for providing outstanding care for my mum & a friendly, supportive, caring, homely atmosphere for all.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated, Manager.
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Review from S B (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only there for a short period; however, during this time, she was very well looked after. We found Westfield Lodge to be very pleasant, clean and provided great care.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated, Manager.
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Review from Peter B (Son of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had given up on life when she went into Westfield, but she now has a new lease of life all thanks to the outstanding care they give. Everything about the home is good. Comfortable bright bedroom, the food is first class, the activities and entertainment are great and the management and all the
staff care for not only Mum but us as as well. We are treated as family. Westfield is full of fun and laughter which is wonderful to see.
Reply from Angela Smith, Manager at Westfield Lodge Care Homemany thanks for your review i will be sharing your feedback with the team as this so rewarding to all our team at Westfield once again many thanks
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Review from Paul B (Friend of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was a service user for two months. He was cared for with love and attention. The staff were not only great with him but also attentive to our concerns and emotions. All staff are professional, friendly and a credit to the profession. We would definitely recommend this home to other families.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your positive review, i will share your feedback with all the staff and the home strive to make a difference to resident lives once again many thanks
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Review from Jessica D (Friend of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Westfield lodge are amazing they are a credit to the service. Nothing is too much trouble always going the extra mile. You can tell they are 100% committed to the care and wellbeing of the residents. They have created a place that feels like home for the residents always putting them
first.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your excellent review, all the staff strive to make a difference in the lives of people we care for and this feedback is greatly appreciated
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Review from Sue B (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to Mum is second to none. All the staff are amazing. The way they treat not only Mum by us as a family is lovely.
We feel part of a family and are treated as part of one big family at Westfield. We are welcomed with open arms as family. The atmosphere in the home is one filled with laughter.
There is always some activity or entertainment happening. They have given Mum a new lease of life and we are 100% certain that without them Mum wouldn't be here.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeMany thanks for your lovely review we always strive to offer outstanding care and this review is rewarding and will be shared with the whole team once again many thanks
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Review from P B (Wife of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had dementia and was in end of life care, he was treated with respect and great kindness even when he threw things, they were great with him, and tried to give him the best life he could have in the time he was with them. Their kindness was also extended to me and my family, on his death
they were so good to us and explained what had to happen next. My husband had an aneurysm which burst.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you so much for your review, we all aspire to provide outstanding care and this review is much appreciated.
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Review from R C (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When our mum could no longer safely live on her own at home looking for a suitable care was a minefield, we finally settled on Westfield Lodge as we agreed that this seemed the one. We couldn't be more happier with the care that our mum receives 24/7, we can relax when not with her as we know that she's
getting all the care and attention that she needs. As well as being excellent carers for the residents they have also become our friends who we visit just as much as our mum. Westfield don't just provide care but they also keep the residents and families entertained on visits everyday, with the resident activity coordinator providing fun, games and booking visiting singers and entertainers etc. We couldn't have wished for a better place to call home for our mum who has gained more friends than ever and we have to. No one wants to see their family members go into a nursing home but Westfield Lodge makes it all that much easier. The staff at Westfield lodge are worth their weight in gold.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.
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Review from Caroline G (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My thought on Westfield Lodge is excellent service, very friendly, outgoing staff, nothing too much trouble if you ask for anything, the food is excellent, and the place is spotlessly clean. The home is run by a friendly, hardworking person who is dedicated to her job. My mum is very happy in there,
settled down well, so I feel happy because I know Mum is being well cared for. Nursing excellent. Excellent service. Well recommended.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.
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Review from Kathryn H (Daughter-in-law of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has lived at Westfield Lodge for almost 12 months now, I can honestly say that the care she receives is second to none, after coming to Westfield Lodge from a temporary assessment care home, I cannot believe the difference this has made to her, she is clean and well nourished, her clothes
are always clean and she is well presented, she has her hair done every week by a professional hairdresser, she has her nails painted, they have daily activities for all the residents to participate should they wish to. She has had no falls, no broken bones and she seems very happy and content. The manager as well as another staff member and most of the staff are amazing, we as a family are in no doubt that our loved one is receiving the best care possible and at 93 years old, this is exactly what she should have. I would 100% recommend Westfield Lodge.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.
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Review from Kyla C (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My deepest thanks go to all the staff of Westfield Lodge Care Home. My mum was only here for just over a month and sadly passed away. I only wish she was still with us to enjoy the care and commitment and entertainment from the home. When we went to visit to look round for a home for my mum this home
is 5 minutes from my home, I was determined not to let this sway me with my decision and that I would come away and think about it. I was hooked from the moment I walked in it was like home from home and I knew it was right for her and her needs. The staff really couldn't do enough and it was a case of the old saying 'jump' and the staff asking how high and never having to ask twice as any requests were dealt with there and then. When sadly the ambulance got called to my mum as they were leaving there must have been 8 staff waiting outside her room to see she was okay. If that is not commitment and care then what is?
Thank you to all.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.
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Review from K H (Daughter of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in the home for six months before she passed away. She was given excellent care during that time. End-of-life care was delivered with compassion. The care staff were excellent in looking after her.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again.
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Review from Geoff M (Son of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted on Saturday the 26th of October and was immediately treated with the utmost care, dignity and love. Her stay was short, just over a week but I would like to praise the manager and all their staff for their professionalism and dedication. Westfield Lodge Care Home has a wonderful atmosphere
and we are very thankful Mum spent her final days there.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you for the review, we will share your comments with the team at Westfield Lodge. We aspire to offer outstanding care to our service users. Therefore, it is hugely rewarding when we receive positive feedback such as yours. Thanks again
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Review from Ann B (Wife of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would sincerely like to say a big thank you to everyone at Westfield Lodge Care Home for their care and support to both my husband and myself, during his time there. Everyone was so friendly and there was always a laugh to be had. My husband enjoyed taking part in the activities - especially the day
trips out. The Activities Co-ordinator goes above and beyond to ensure that the residents are kept entertained and to keep their minds active. The Care Staff are exceptional - nothing is too much trouble. The Kitchen Staff always provided excellent quality meals. The Manager plays a big part in ensuring that Westfield Lodge makes the residents and family members feel like part of a 'Family'.
Reply from Angela Smith, Manager at Westfield Lodge Care HomeThank you so much for your review, everyone at Westfield Lodge strive to provide outstanding care and this review means a lot.
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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Westfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Westfield Lodge Care Home is calculated as follows: ( (281 Excellents x 5) + (14 Goods x 4) ) ÷ 295 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westfield Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Angela

Angela Smith

Job Title: Registered Care Home Manager Joined: 2016

I am the Registered Home Manager at Westfield Lodge Care Home and have been a qualified Nurse for 9 years. I have an BSc honours degree in nursing and a Level 5 Diploma in Leadership for Health and Social Care Adults. Since qualifying as a health care professional, I have worked solely in elderly care. I am passionate regarding elderly care and I strive to make a difference in the lives of others which incorporates a person-centered approach. I consider myself an excellent communicator and very approachable who strives to enhance the services users lives to the full.

Frequently Asked Questions about Westfield Lodge Care Home

What types of Care is Westfield Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westfield Lodge Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Westfield Lodge Care Home?

Own Furniture if required, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Westfield Lodge Care Home to the centre of Stoke-on-Trent?

3.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westfield Lodge Care Home to verify any information. View our terms and conditions. Westfield Lodge Care Home has an Enhanced Service - more info.