Westfield Lodge Care Home

I'm so happy with the care home as my mother was moved here after a safe guarding issue at another home. Its like a breath of fresh air in Westfield lodge all the staff are friendly and helpful. The managers are always available to help along with all the staff. The managers Ang and Jess will even spend time helping me with personal issues as the social service network and forms can be confusing as I'm autistic. My mother's care is now brilliant and I could not be happier with the care she receives. Ang, Jess and Diane keep me informed and help me understand my mother's illness. I really can't express in a review how brilliant they are the all the staff from the kitchen, through the admin, carers and managers are fantastic. I'm relieved my mother is in this home as I know she is recieving above standard care.

The food is brilliant and when my step mum visited they happily took care of her needs too. I know my dad is well looked after here which gives me 100% peace of mind I can't thank everyone enough for what you all do.

I cannot fault the home or staff and pleased that I listened to friends family and medical staff.

Could not have asked for better care for my dad during the last two years of his life. Staff were approachable, kind and caring throughout the home. All queries and any issues we had were dealt with a considerate and fair manner, with my dad's health and safety their first and foremost concern. Management were always professional and courteous to me and my family and dad was always treated with respect and dignity.

(Karen & family) xx

My mum is a current resident of Westfield Lodge, when she arrived at Westfield from hospital we had been told that she was bedbound and would not improve, she has been there since March 2024 and through the care and help of the staff she enjoys all the home as to offer and she is now able to walk using a frame short distances and loves singing and dancing with the staff. The care and compassion shown by all the staff is amazing and I say to anyone that will listen that Westfield Lodge is the standard for what all care homes should be.

There's activities on every day during the week and the residents all love it Nan joins in when she feels like it and they're always laughing and smiling, it's very reassuring.

My father spent the last 10 months of his life at Westfield Lodge, suffering from terminal cancer and Alzheimer's. The care and compassion received from management and staff were exemplary, and this extended to us as a family. I would have no hesitation in recommending Westfield to anyone. Our grateful thanks for the care shown to my father and for allowing him dignity in the last months of his life.

My mum was at Westfield Lodge for two months on end-of-life care. In this time, I found the manager, who is hands on & leads by example, & all of her staff team friendly, welcoming, professional, energetic, positive, compassionate, committed & dedicated to their jobs. Providing great care for mum, they were also very supportive towards me & other family member's which we greatly appreciated. They treated mum with respect kindness, patience & dignity and they had a great awareness of how to communicate with her, even when at times she could be difficult & not in the best of moods, they would often have her smiling & laughing again with them. All rooms including social areas were kept very clean. There was a good range of activities & entertainment provided. The food cooked on site by the kitchen staff was excellent and varied. Thank you very much to the manager and all the staff here for providing outstanding care for my mum & a friendly, supportive, caring, homely atmosphere for all.

Mum was only there for a short period; however, during this time, she was very well looked after. We found Westfield Lodge to be very pleasant, clean and provided great care.

My mum had given up on life when she went into Westfield, but she now has a new lease of life all thanks to the outstanding care they give. Everything about the home is good. Comfortable bright bedroom, the food is first class, the activities and entertainment are great and the management and all the staff care for not only Mum but us as as well. We are treated as family. Westfield is full of fun and laughter which is wonderful to see.

My friend was a service user for two months. He was cared for with love and attention. The staff were not only great with him but also attentive to our concerns and emotions. All staff are professional, friendly and a credit to the profession. We would definitely recommend this home to other families.

All the staff at Westfield lodge are amazing they are a credit to the service. Nothing is too much trouble always going the extra mile. You can tell they are 100% committed to the care and wellbeing of the residents. They have created a place that feels like home for the residents always putting them first.

We feel part of a family and are treated as part of one big family at Westfield. We are welcomed with open arms as family. The atmosphere in the home is one filled with laughter. There is always some activity or entertainment happening. They have given Mum a new lease of life and we are 100% certain that without them Mum wouldn't be here.

My husband had dementia and was in end of life care, he was treated with respect and great kindness even when he threw things, they were great with him, and tried to give him the best life he could have in the time he was with them. Their kindness was also extended to me and my family, on his death they were so good to us and explained what had to happen next. My husband had an aneurysm which burst.

When our mum could no longer safely live on her own at home looking for a suitable care was a minefield, we finally settled on Westfield Lodge as we agreed that this seemed the one. We couldn't be more happier with the care that our mum receives 24/7, we can relax when not with her as we know that she's getting all the care and attention that she needs. As well as being excellent carers for the residents they have also become our friends who we visit just as much as our mum. Westfield don't just provide care but they also keep the residents and families entertained on visits everyday, with the resident activity coordinator providing fun, games and booking visiting singers and entertainers etc. We couldn't have wished for a better place to call home for our mum who has gained more friends than ever and we have to. No one wants to see their family members go into a nursing home but Westfield Lodge makes it all that much easier. The staff at Westfield lodge are worth their weight in gold.

My thought on Westfield Lodge is excellent service, very friendly, outgoing staff, nothing too much trouble if you ask for anything, the food is excellent, and the place is spotlessly clean. The home is run by a friendly, hardworking person who is dedicated to her job. My mum is very happy in there, settled down well, so I feel happy because I know Mum is being well cared for. Nursing excellent. Excellent service. Well recommended.

My mother-in-law has lived at Westfield Lodge for almost 12 months now, I can honestly say that the care she receives is second to none, after coming to Westfield Lodge from a temporary assessment care home, I cannot believe the difference this has made to her, she is clean and well nourished, her clothes are always clean and she is well presented, she has her hair done every week by a professional hairdresser, she has her nails painted, they have daily activities for all the residents to participate should they wish to. She has had no falls, no broken bones and she seems very happy and content. The manager as well as another staff member and most of the staff are amazing, we as a family are in no doubt that our loved one is receiving the best care possible and at 93 years old, this is exactly what she should have. I would 100% recommend Westfield Lodge.

Thank you to all.

My mum was in the home for six months before she passed away. She was given excellent care during that time. End-of-life care was delivered with compassion. The care staff were excellent in looking after her.