Clement Court Care Home

Really appreciate all they do for my sister.

Clement Court Care Home is a lovely friendly care home, run efficiently and caringly, nothing is too much trouble and the staff will always go the extra mile to accommodate residents and families. I would highly recommend!

My Father-in-law has been a resident at the care home for over 12 months now, he has settled in well. The staff are all amazing and really take time with all the residents; they have activities for all to do, watch movies, have sing songs the list goes on. I can highly recommend this nursing home it fabulous, so pleased we found this for Dad and a massive thank you to all the staff for what they do.

Thank you all for your dedication, love and the special care you are giving my dad, he really appreciates it and we appreciate it too, thank you.

I would recommend Hilltop Manor Care Home to family and friends. I am so pleased I chose this care home. Carers and staff are all so very friendly and cleanliness is perfect. The food looks lovely also, the security is excellent. Plenty of room for parking. It also has seating areas for residents to sit outside.

Since my father was admitted to Hilltop Manor Care Home I cannot fault the attention that all the staff have given to him. I find them very pleasant and courteous and only willing to answer any questions. In my view, I fully recommend this nursing care home.

Our brother was very ill but now still poorly but much more comfortable.

Happy and content. No complaints.

When our Dad (aged 87) needed to go into care we were all understandably concerned. However, we needn't have been worried. He has settled into Hilltop Manor very well and is comfortable there. The facilities, food etc are really good. The staff are friendly, caring and always supportive and understanding. Dad is comfortable and well cared for. All family members would definitely recommend this care home to anyone.

The home is very clean and has a very pleasant atmosphere. Staff are caring and treat the residents with respect and politeness. If there is a problem, they ring to advise and always keep me updated.

We are very pleased with all the care given to our Aunty. Everywhere is clean and bright and the staff are always cheerful and helpful. There always seems to be different activities going on and aunty always says how lovely the food is here. On the whole, we are very happy that she is staying at this particular home.

Bedrooms could be larger.

Everyone at Hilltop Manor does a really good job. I would recommend this place to everyone. They also treat the residents with dignity.

I have been visiting a friend for about 18 months and roughly 4 times a week. In that time I have only witnessed extremely good and kind care both for my friend and the other residents. I have overheard many little conversations with other residents where the staff have cajoled residents and used humour and kindness to persuade them to do what was needed. I have had experience of two other care homes one very expensive, one not and would recommend Hilltop Manor over both of them.

Recently changed management and halved in size due to residents moved downstairs. A lot has been done to turn the home around and everything seems to have changed for the better. My concerns and my mother's concerns are listened to and acted upon. The care staff are courteous and professional. Pleased to recommend the home.

Really good overall, the one area I have a problem with is laundry. I mark all the clothes but they still go missing. Laundry staff are helpful and try to find things. Still, in the area of clothes, there is a notice on my sister's wardrobe saying to put her clothes on from the right-hand side and this is done but someone from the laundry puts the clean washing in amongst her clothes, that have been out for the week.

As you can see by my tick off display, that I am very satisfied that my brother in law has received a good standard of care in the last 12 months that he has been a resident. If I was not satisfied I would surely let the persons in charge of my findings know. If there was anything at this time it would be nitpicking. I visit frequently.

I am very comfortable while I am at Hilltop Manor. I do not have any complaint. The staff treat me with dignity and respect.

Staff at all levels make residents and visitors feel welcome. Nothing is too much trouble for the staff regardless of how busy they are. Kindness, compassion and resident dignity is evident and all staff should be commended for making this care home a place where residents feel valued and wanted. To all the staff at Hilltop Manor thank you from the residents and visitors you are all stars, be proud for what you do in your role as caring angels.

My brother has been in Hilltop for five weeks now with terminal cancer. The matron, deputy and staff have been tremendous to both my brother and the family, a real support to all. I would recommend Hilltop.