
I find the care for my mother is excellentJohn B(Son of Resident/Service User)



I find the care for my mother is excellentJohn B(Son of Resident/Service User)



Clement Court Care Home is purpose built which means it’s easy for the team to meet the needs of residents.
All bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet time.
The home has 80 single rooms and three shared rooms, of which 59 have en-suite WC facilities. All rooms are a good...
Care Provided by Clement Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Clement Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Elaine Hollinshead(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Clement Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Clement Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the home. There is no charge to use the cark park.
Clement Court Care Home Reviews (61)
Clement Court Care Home has a Review Score of 8.2 (8.208) out of 10, based on 9 reviews in the last 2 years.
Over all time Clement Court Care Home has 61 reviews.
Really appreciate all they do for my sister.
Many thanks for submitting your review and your ratings.
Clement Court Care Home is a lovely friendly care home, run efficiently and caringly, nothing is too much trouble and the staff will always go the extra mile to accommodate residents and families. I would highly recommend!
What a lovely review, thank you. It means a lot to the team to know what a difference they make.
My Father-in-law has been a resident at the care home for over 12 months now, he has settled in well. The staff are all amazing and really take time with all the residents; they have activities for all to do, watch movies, have sing songs the list goes on. I can highly recommend this nursing home it fabulous, so pleased we found this for Dad and a massive thank you to all the staff for what they do.
Many thanks for this lovely review - I'm glad your Father-in-law is doing so well.
The family often visit dad and always receive a warm welcome from the staff. Dad always comments on the good food he receives during the week.
More recently due to the current Covid 19 restrictions, the staff at the home have organised video calls through allowing dad's family to keep in contact, something we are all very appreciative of during these difficult times knowing how challenging it must be for the carers and nurses.
Thank you all for your dedication, love and the special care you are giving my dad, he really appreciates it and we appreciate it too, thank you.
Many thanks for taking the time to write this lovely review. It's lovely to read about the love and care your Dad has received and how the home has continued to ensure that family are involved in these challenging times.
I would recommend Hilltop Manor Care Home to family and friends. I am so pleased I chose this care home. Carers and staff are all so very friendly and cleanliness is perfect. The food looks lovely also, the security is excellent. Plenty of room for parking. It also has seating areas for residents to sit outside.
Thank you for your comments about your recent experience at Hilltop Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Since my father was admitted to Hilltop Manor Care Home I cannot fault the attention that all the staff have given to him. I find them very pleasant and courteous and only willing to answer any questions. In my view, I fully recommend this nursing care home.
Thank you for letting us know how we are doing at Hilltop Manor Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Our brother was very ill but now still poorly but much more comfortable.
Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.
Happy and content. No complaints.
Thank you for letting us know how we are doing at Hilltop Manor Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
When our Dad (aged 87) needed to go into care we were all understandably concerned. However, we needn't have been worried. He has settled into Hilltop Manor very well and is comfortable there. The facilities, food etc are really good. The staff are friendly, caring and always supportive and understanding. Dad is comfortable and well cared for. All family members would definitely recommend this care home to anyone.
Thank you, Evelyn, for your comments about your recent experience at Hilltop Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
The home is very clean and has a very pleasant atmosphere. Staff are caring and treat the residents with respect and politeness. If there is a problem, they ring to advise and always keep me updated.
Thank you, Susan, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
We are very pleased with all the care given to our Aunty. Everywhere is clean and bright and the staff are always cheerful and helpful. There always seems to be different activities going on and aunty always says how lovely the food is here. On the whole, we are very happy that she is staying at this particular home.
Thank you, John, for letting us know how we are doing at Hilltop Manor Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Staff are very friendly and caring to the residents.
Activities very good.
Menu is varied and if the resident does not want what is on the menu, there is another choice for the resident.
Bedrooms could be larger.
Thank you, Lyn, for letting us know how we are doing at Hilltop Manor Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Everyone at Hilltop Manor does a really good job. I would recommend this place to everyone. They also treat the residents with dignity.
Thank you, John, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hilltop Manor Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I have been visiting a friend for about 18 months and roughly 4 times a week. In that time I have only witnessed extremely good and kind care both for my friend and the other residents. I have overheard many little conversations with other residents where the staff have cajoled residents and used humour and kindness to persuade them to do what was needed. I have had experience of two other care homes one very expensive, one not and would recommend Hilltop Manor over both of them.
Thank you, Steve, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Recently changed management and halved in size due to residents moved downstairs. A lot has been done to turn the home around and everything seems to have changed for the better. My concerns and my mother's concerns are listened to and acted upon. The care staff are courteous and professional. Pleased to recommend the home.
Thank you, David, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.
Really good overall, the one area I have a problem with is laundry. I mark all the clothes but they still go missing. Laundry staff are helpful and try to find things. Still, in the area of clothes, there is a notice on my sister's wardrobe saying to put her clothes on from the right-hand side and this is done but someone from the laundry puts the clean washing in amongst her clothes, that have been out for the week.
Thank you, for your comments about Hilltop Manor Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
As you can see by my tick off display, that I am very satisfied that my brother in law has received a good standard of care in the last 12 months that he has been a resident. If I was not satisfied I would surely let the persons in charge of my findings know. If there was anything at this time it would be nitpicking. I visit frequently.
I am very comfortable while I am at Hilltop Manor. I do not have any complaint. The staff treat me with dignity and respect.
Staff at all levels make residents and visitors feel welcome. Nothing is too much trouble for the staff regardless of how busy they are. Kindness, compassion and resident dignity is evident and all staff should be commended for making this care home a place where residents feel valued and wanted. To all the staff at Hilltop Manor thank you from the residents and visitors you are all stars, be proud for what you do in your role as caring angels.
My brother has been in Hilltop for five weeks now with terminal cancer. The matron, deputy and staff have been tremendous to both my brother and the family, a real support to all. I would recommend Hilltop.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 January 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Clement Court Care Home.
There are no upcoming events for Clement Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Clement Court Care Home.
Meet the Team (3)

Hi, my name is Elaine, and I am the Home Manager here at Clement Court Care Home.

Hi, my name is Amelia, and I am the Administrator here at Clement Court Care Home

Hi, my name is Maxine. I am the Activities Coordinator at Clement Court Care Home.
I have been employed in various roles at Clement Court Care Home and have been the Activities Coordinator since 2020.
I am passionate about seeing our residents express their individuality and I have been instrumental in the creation of Clement Court Care Home's salon and bar.
I am also a qualified nail technician and love helping our residents to look and feel their best in the salon!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clement Court Care Home to verify any information. View our terms and conditions. Clement Court Care Home has an Enhanced Service -more info.