Clement Court Care Home

Clement Road, Chell, Stoke-on-Trent ST6 6JN
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8.4 61 Reviews
  • Clement Court Care Home, Stoke-on-Trent
Clement Court Care Home is purpose built which means it’s easy for the team to meet the needs of residents.

All bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet time.

The home has 80 single rooms and three shared rooms, of which 59 have en-suite WC facilities. All rooms are a good size and the team encourage anyone moving to Clement Court Care Home to personalise their rooms with a little bit of home. This might be with photos, paintings, pictures or ornaments.

The care team are well trained and qualified to deliver the very best of care. With care plans tailored to each person, the individual needs of residents are highlighted and the support and care provided ensures that independence, choice and dignity are promoted at all times.

Daily life at Clement Court Care Home is enhanced by a ‘hidden gem’ of an enclosed garden, flowers, shrubs and raised beds. Many of the rooms overlook the garden and through the double doors from reception, the area is easily be accessed by residents and visitors and offers a really pleasant place for everyone to enjoy.

Meals are an important part of every day. At Clement Court Care Home, all meals are homely and nutritious and meet the individual needs of each resident. The Chef is extremely proud of the important part they play in each resident’s wellbeing. The Chef prides themselves on ensuring residents who have modified diets are served meals that look inviting.

Activities are an important part of life for everyone at Clement Court Care Home. For some it may be a gentle hand massage and for others it may be taking part in the Virtual Olympics. The talented Activities Co-ordinator ensures that the varied Activities Calendar meets the needs of all residents.
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Care Provided by Clement Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Clement Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clement Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gemma Vaughan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (56)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Clement Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Clement Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the home. There is no charge to use the cark park.

Clement Court Care Home Reviews (61)

8.4

Clement Court Care Home has a Review Score of 8.4 (8.404) out of 10, based on 10 reviews in the last 2 years.
Over all time Clement Court Care Home has 61 reviews.

Overall Experience
  • 40
  • 17
  • 4
  • 0
  • 0
Date Published
  • 61
  • 4
  • 4
  • 10
  • 51
Reviewer Connection to Clement Court Care Home
  • 23
  • 11
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Kirsty D (Niece of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, friendly staff and management. Warm and homely environment, very helpful. My Aunt has been in residence since September 2015. My Aunt is a resident of high dependency, she is bed bound and peg fed due to a stroke. All the staff are great with her they cheer her up by telling her jokes and
having a laugh with her. If laughter is the best medicine then she is being well catered for, but seriously there has been much improvement in her since being at Hilltop.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.404)

Overview of Review Score

The Review Score of 8.4 (8.404) out of 10 for Clement Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.254 for Clement Court Care Home is calculated as follows: ( (43 Excellents x 5) + (64 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 118 Ratings = 4.254
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.15 Points relating to the number of positive Reviews for Clement Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 8 Positive Reviews ÷ 16 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jan 2026

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

No image found

Elaine Hollinshead

Job Title: Home Manager

Hi, my name is Elaine, and I am the Home Manager here at Clement Court Care Home.

No image found

Amelia Clarke

Job Title: Administrator

Hi, my name is Amelia, and I am the Administrator here at Clement Court Care Home

Maxine

Maxine Bagnall

Job Title: Activities Coordinator

Hi, my name is Maxine. I am the Activities Coordinator at Clement Court Care Home.


I have been employed in various roles at Clement Court Care Home and have been the Activities Coordinator since 2020.


I am passionate about seeing our residents express their individuality and I have been instrumental in the creation of Clement Court Care Home's salon and bar.


I am also a qualified nail technician and love helping our residents to look and feel their best in the salon!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clement Court Care Home to verify any information. View our terms and conditions. Clement Court Care Home has an Enhanced Service - more info.