Trentham House Care Home

Chivelstone Grove, Trentham, Stoke-on-Trent ST4 8HN
Review Us
9.9 94 Reviews
  • Trentham House Care Home, Stoke-on-Trent
Welcome to Trentham House Care Home – where comfort, care, and community come together.

Nestled within four acres of landscaped gardens in Stoke-on-Trent, Trentham House blends the charm of a 1930s building with modern comfort and thoughtful renovation. Surrounded by mature trees, sweeping lawns, and peaceful seating areas, the grounds provide a tranquil setting for leisurely walks, fresh air, and quiet reflection throughout the year.

Trentham House Care Home offers a wide range of support including residential, dementia, respite, and convalescence care. Whether for a short stay or long-term living, each resident receives tailored support designed to promote dignity, independence, and overall wellbeing.

Daily life at Trentham House is both fulfilling and engaging. Residents enjoy freshly prepared, nutritious meals designed around individual preferences, as well as a varied programme of activities. From music and arts, to gentle exercise, themed events, and entertainment, there are opportunities for social connection and enjoyment every day. For quieter moments, cosy lounges and peaceful corners provide space for reading, conversation, or simple relaxation.

Compassionate staff members are present 24 hours a day, providing reassurance and professional care to meet evolving needs. Families are encouraged to remain closely involved, with opportunities to join activities, enjoy the gardens, or spend quality time together in a welcoming environment.

Trentham House Care Home is more than a place to live – it is a community where comfort, companionship, and dignity are at the heart of everyday life.
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Care Provided by Trentham House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1508 – £1508
  • Self-Funded Residential Dementia Care: £1508 – £1508
  • Self-Funded Nursing Care: £1508 – £1508
  • Self-Funded Nursing Dementia Care: £1508 – £1508

These prices are only a guideline, please contact Trentham House Care Home to find out the exact price for your requirements.

Contact Trentham House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Trentham House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Janet Beech and Teresa Moore (Joint Care Home Managers)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (95)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (95)

Trentham House Care Home Reviews (94)

9.9

Trentham House Care Home has a Review Score of 9.9 (9.858) out of 10, based on 29 reviews in the last 2 years.
Over all time Trentham House Care Home has 94 reviews.

Overall Experience
  • 75
  • 15
  • 3
  • 1
  • 0
Date Published
  • 94
  • 8
  • 14
  • 29
  • 65
Reviewer Connection to Trentham House Care Home
  • 41
  • 13
  • 8
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 94, showing 1-20
Review from Sue B (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Trentham House from November 2024 to September 2025.
When sadly she as passed away. I can not recommend this place enough for the love, care, and attention they give to their Residents
The staff are always on hand to help
The entertainment they give the residents is great for
them to enjoy
My mum was not easy to look after dreadful dementia agitation
But the staff knew how to handle the situation
So grateful for all your help as this was not easy for us as a family to see her this way
Thank you all from Maureen, husband Ken and daughter Sue and family
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for your kind and heartfelt words. We are truly sorry for your loss and send our deepest condolences to you all. It was our privilege to care for your mum and to be part of her…read more
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Review from Norma H (Wife of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When entering Trentham House one can feel how calm but welcoming. Whenever I was - either arriving or leaving I also met up with a member of staff who always acknowleged me. My husband had wonderful treatment - I was also told and advised as the how the staff were treating him - and always explained
so that I could fully understand the treatment he was receiving. A 'big thank you' to all the staff at Trentham House.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that you felt welcomed and supported during your visits to Trentham House. Our team always strives to provide…read more
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Review from Lorraine S (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day arriving at Trentham House we where made so welcom. The staff are amazing, so kind and caring going above and beonde to help out. As my mum has passed aways its been so compherting to how lovely thay have looked after me. Thank you for everything.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for your kind words during what we know is a very difficult time for you and your family. We are truly honoured that you trusted us to care for your mum, and it means so much to know…read more
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Review from Gillian B (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise and thanks for all the wonderful staff who look after my Mother. They go above and beyond to care for Mum and to always make us welcome when we visit. Today was my Mum's 90th birthday. We were allowed to celebrate with Mum and family members, in a lovely decorated room. They
even provided a cake and refreshments. Trentham House care home, truly is a home! Comfortable, warm, welcoming and all the Staff are amazing. Thank you so much, for the love and care you give to my Mum.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Deborah R (Relative of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From our short experience, Trentham House was amazing. Nothing is too much trouble for them, someone is always available to speak to. It didn't smell like a 'home', the atmosphere was always positive. I would above, highly recommend it. I can't give an opinion on the food or activities due to the condition
of our relative.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Lesley S (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not have asked for better care for my mum in her last day of life. Everything the staff did was to the highest standard. They were exceptional in care and empathy. We were all taken into consideration as a family in distress taking care of Mum. We will never be able to thank them enough.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Kevan S (Son-in-law of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was excellent while my mother-in-law was there having palliative care. The staff were excellent, especially when she sadly passed away. They treated her with dignity and showed sympathy and empathy with all of us. They also offered future visits for coffee and a chat if we needed it. Overall
experience of the care home was excellent.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Anne D (Daughter-in-law of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff we met at Trentham House was friendly, caring and super efficient in their duties. The care and support given to my mother-in-law from day one of her palliative care journey was amazing. All areas were spotlessly clean and tidy and there was always something going on in the lounge
area for residents to enjoy. The end of any person's life is always very sad and difficult for them and their loved ones, but we were all given excellent care and support throughout and treated with kindness, compassion and dignity. Our family cannot thank you all enough for everything you did for us at this most difficult time.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Margaret B (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about Trentham House Care Home. My mam was given excellent care from every member of staff who worked there. My mam and the family were welcomed by the friendly and very professional staff who could not do enough for us. At end of life my mam was treated with dignity, and
myself and the family were given a great deal of support. We could not have asked for more - thank you to everyone at Trentham House Care Home.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Barry W (Son-in-law of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of kindness, care and professionalism is outstanding. We could not ask for more. Both of my parents in law are cared for with compassion and encouragement. My mother in law whose behaviour can be very challenging is treated with understanding and skill. The staff find ways of making her smile
and laugh even in some of her darkest times. We cannot express our gratitude enough. We are so grateful we found Trentham House.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from S M (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother resided with you in her last few weeks. As a family we cannot thank you enough for your care.
The care home is Well presented and the attitude and compassion from your Staff is impeccable.
You have truly been amazing and I genuinely cannot thank you enough
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Dawn G (Wife of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dear the manager and your team .I want to express my deepest gratitude to all of you who provided palliative care and friendship to my wonderful husband during his final 5 weeks on the Oak unit .I will always be grateful for the support you provided to me and my two sons at the most devastating time
of our lives ..When we camped out in the room you looked after us too . Your compassion and kindness was a great comfort to us .
Once again thank you so very much .It meant more than you could ever know.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from T P (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my dad receives is exceptional. He is treated with respect and love and so are my brother and I.
We are all treated like family. It's such a special place.
My dad is 100% happier here than when in hospital.
If someone was looking for a place for a loved one, then I'd highly recommend
Trentham House.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from J P (Daughter of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted for end-of-life care. From the moment we arrived, the staff were wonderful. He was in Oak Unit and the care/respect/help both he and our family received was second to none. They were knowledgeable, and understanding and nothing was too much trouble. During the last few days/hours,
we found their support invaluable and they made his passing calm and comfortable for our father and the family. Highly recommend this care home.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Ellen W (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always do more than the requirements of their job description. They are always friendly, polite and kind. My mother, in addition to having dementia, is blind and they always explain to her exactly what they're doing to her to alleviate her fears.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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  • Care / Support
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  • Treated with Dignity
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Review from N R (Daughter-in-law of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father-in-law arrived here in the first week we could see a difference in him, how clean he was and also sitting in a chair watching T.V. which he hasn't done elsewhere, going in the garden, we were so happy to see this. After the first couple of weeks he had to be moved upstairs but the care
and how the staff are so warm, welcoming and best of all they take good care of my father-in-law.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Y W (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have their needs met by caring and supportive staff. The quality of the care they receive is of a high standard. Dietary needs and preferences are considered. The personal care they receive ensures their dignity is preserved. The unit is effectively managed. Activities are provided for social
interaction. The home seeks to continually improve the environment which is pleasant.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Activities
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  • Rooms
  • Value for Money
Review from C G (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant staff, immaculately clean. Very impressed with everything would definitely recommend to others.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S N (Friend of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived with a preconceived idea of what I would see. I was really surprised by everything I saw. The staff were pleasant, and so 'smiley'. My friend was treated with both friendliness and respect. Staff actually spoke to me, I wasn't ignored. My friend is at a difficult stage in her life and I felt
that she was content, and I couldn't ask for any more. Where I haven't ticked boxes, it was because I have no experience in these fields.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
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Review from Elaine Z (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have been treated with dignity since being here for two weeks. Would recommend Trentham House Care Home to anyone. The management and staff are without doubt five-star, thank you to everyone at Trentham you have been a lifesaver.
Reply from Tim Beech, Deputy Manager at Trentham House Care Home
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Trentham House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Trentham House Care Home is calculated as follows: ( (284 Excellents x 5) + (45 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 330 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Trentham House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Janet

Janet Beech

Job Title: Care Home Manager Joined: 2018

Janet has over 40 years of experience as a registered nurse and started working for the NHS in 1978. She managed a staff team of 120 in the areas of clinical hub, end-of-life, advanced nurse practitioners, rehabilitation support workers and learning disability services, servingThe adult residents of North Staffordshire.


As a collaborative communicator, she is focused on building rapport with patients and families and promoting cooperation between internal and external providers to drive positive change and comprehensive treatment programs.


Janet effectively allocates staff and resources to implement healthcare strategies, providing for the care, welfare, and safety of all patients at the highest possible standards.

Teresa

Teresa Moore

Job Title: Care Home Manager Joined: 2018

I have over 37 years of working experience with all ages of adults from the acute setting, the community care setting. Also, I have over 10 years care home experience at management level within the company. Extensive experience in various community care setting overseeing clinical needs for the local population. Within my roles I have worked in partnership with other professionals e.g., Health and the Local Authority.
I pride myself on effective and excellent communication skills. I have completed a leadership degree module and I pride myself on the leadership qualities.
I have the ability to work in a way which reflects the care home ethos. The ability to develop and promote positive working relationships with the individual’s being supported at Trentham House.

Tim

Tim Beech

Job Title: Deputy Manager Joined: 2018

Deputy Manager

Joanna

Joanna Timperley

Job Title: Personal Assistant to the management Team / Welfare Lead Joined: 2015

Personal Assistant to the Management Team

Frequently Asked Questions about Trentham House Care Home

What types of Care is Trentham House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trentham House Care Home have?

There are 95 Single Rooms.

What are the Facilities & Services at Trentham House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trentham House Care Home to the centre of Stoke-on-Trent?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trentham House Care Home to verify any information. View our terms and conditions. Trentham House Care Home has an Enhanced Service - more info.