What types of Care is Trentham House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Permanent Care are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Trentham House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trentham House Care Home to the centre of Stoke-on-Trent?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Trentham House Care Home, Chivelstone Grove, Trentham, Stoke-on-Trent, Staffordshire ST4 8HN

Review from Gillian B (Daughter of Resident) published on 20 June 2025
Submitted via Website • Report

Overall Experience

I have nothing but praise and thanks for all the wonderful staff who look after my Mother. They go above and beyond to care for Mum and to always make us welcome when we visit. Today was my Mum's 90th birthday. We were allowed to celebrate with Mum and family members, in a lovely decorated room. They

even provided a cake and refreshments. Trentham House care home, truly is a home! Comfortable, warm, welcoming and all the Staff are amazing. Thank you so much, for the love and care you give to my Mum.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Deborah R (Relative of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience

From our short experience, Trentham House was amazing. Nothing is too much trouble for them, someone is always available to speak to. It didn't smell like a 'home', the atmosphere was always positive. I would above, highly recommend it. I can't give an opinion on the food or activities due to the condition

of our relative.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Lesley S (Daughter of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience

I could not have asked for better care for my mum in her last day of life. Everything the staff did was to the highest standard. They were exceptional in care and empathy. We were all taken into consideration as a family in distress taking care of Mum. We will never be able to thank them enough.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Kevan S (Son-in-law of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience

The care home was excellent while my mother-in-law was there having palliative care. The staff were excellent, especially when she sadly passed away. They treated her with dignity and showed sympathy and empathy with all of us. They also offered future visits for coffee and a chat if we needed it. Overall

experience of the care home was excellent.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Anne D (Daughter-in-law of Resident) published on 15 May 2025
Submitted via Website • Report

Overall Experience

Every member of staff we met at Trentham House was friendly, caring and super efficient in their duties. The care and support given to my mother-in-law from day one of her palliative care journey was amazing. All areas were spotlessly clean and tidy and there was always something going on in the lounge

area for residents to enjoy. The end of any person's life is always very sad and difficult for them and their loved ones, but we were all given excellent care and support throughout and treated with kindness, compassion and dignity. Our family cannot thank you all enough for everything you did for us at this most difficult time.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Margaret B (Daughter of Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough about Trentham House Care Home. My mam was given excellent care from every member of staff who worked there. My mam and the family were welcomed by the friendly and very professional staff who could not do enough for us. At end of life my mam was treated with dignity, and

myself and the family were given a great deal of support. We could not have asked for more - thank you to everyone at Trentham House Care Home.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Barry W (Son-in-law of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience

The level of kindness, care and professionalism is outstanding. We could not ask for more. Both of my parents in law are cared for with compassion and encouragement. My mother in law whose behaviour can be very challenging is treated with understanding and skill. The staff find ways of making her smile

and laugh even in some of her darkest times. We cannot express our gratitude enough. We are so grateful we found Trentham House.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from S M (Daughter of Resident) published on 29 April 2025
Submitted via Postal Card • Report

Overall Experience

My mother resided with you in her last few weeks. As a family we cannot thank you enough for your care.
The care home is Well presented and the attitude and compassion from your Staff is impeccable.
You have truly been amazing and I genuinely cannot thank you enough

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Dawn G (Wife of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience

Dear the manager and your team .I want to express my deepest gratitude to all of you who provided palliative care and friendship to my wonderful husband during his final 5 weeks on the Oak unit .I will always be grateful for the support you provided to me and my two sons at the most devastating time

of our lives ..When we camped out in the room you looked after us too . Your compassion and kindness was a great comfort to us .
Once again thank you so very much .It meant more than you could ever know.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from T P (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience

The care and support my dad receives is exceptional. He is treated with respect and love and so are my brother and I.
We are all treated like family. It's such a special place.
My dad is 100% happier here than when in hospital.
If someone was looking for a place for a loved one, then I'd highly recommend

Trentham House.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from S B (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience

My mum has been at Trentham House since the end of November me and my dad can not thank the staff enough for there excellent care my mum is receiving in The Beech Unit.
The warm welcome you get from all the staff is so reassuring. My mum's dementia is progressing more but they know how to deal with

the situation.
It makes us even more reassured when my mum tells us that it is a lovely house and the ladies who look after are her nice.
Her room is always spotlessly clean and the staff made Xmas so special for all the residents.
Thank you all for your excellent care.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from J P (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience

My father was admitted for end-of-life care. From the moment we arrived, the staff were wonderful. He was in Oak Unit and the care/respect/help both he and our family received was second to none. They were knowledgeable, and understanding and nothing was too much trouble. During the last few days/hours,

we found their support invaluable and they made his passing calm and comfortable for our father and the family. Highly recommend this care home.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Ellen W (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience

Staff always do more than the requirements of their job description. They are always friendly, polite and kind. My mother, in addition to having dementia, is blind and they always explain to her exactly what they're doing to her to alleviate her fears.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from N R (Daughter-in-law of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience

When my father-in-law arrived here in the first week we could see a difference in him, how clean he was and also sitting in a chair watching T.V. which he hasn't done elsewhere, going in the garden, we were so happy to see this. After the first couple of weeks he had to be moved upstairs but the care

and how the staff are so warm, welcoming and best of all they take good care of my father-in-law.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Y W (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience

My parents have their needs met by caring and supportive staff. The quality of the care they receive is of a high standard. Dietary needs and preferences are considered. The personal care they receive ensures their dignity is preserved. The unit is effectively managed. Activities are provided for social

interaction. The home seeks to continually improve the environment which is pleasant.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from C G (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience

Brilliant staff, immaculately clean. Very impressed with everything would definitely recommend to others.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from S N (Friend of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience

I arrived with a preconceived idea of what I would see. I was really surprised by everything I saw. The staff were pleasant, and so 'smiley'. My friend was treated with both friendliness and respect. Staff actually spoke to me, I wasn't ignored. My friend is at a difficult stage in her life and I felt

that she was content, and I couldn't ask for any more. Where I haven't ticked boxes, it was because I have no experience in these fields.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Elaine Z (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience

We as a family have been treated with dignity since being here for two weeks. Would recommend Trentham House Care Home to anyone. The management and staff are without doubt five-star, thank you to everyone at Trentham you have been a lifesaver.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from G H (Daughter of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience

The care home is everything you would want for your relative.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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Review from Christine H (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience

The staff at Trentham House are very caring and friendly towards both Mum and myself. They are communicative about Mum's care and well-being and are very understanding of her needs.
The home is kept very clean and is a pleasant environment.
Overall, Mum is happy with the care she receives.
A minor

issue is the number of agency staff who are employed there, which can lead to a lack of consistency and also impacts a little on the bonding between Mum and the carers.
The nursing team and manager are very amenable and approachable, and I feel that Mum is well looked after with genuine care.

Reply from Tim Beech, Deputy Manager at Trentham House Care Home

Thank you so much for taking the time to share your experience with us! We are delighted to hear that you had a positive experience during your time at our care home. At Trentham House Care Home, we strive to create a warm and supportive environment where our residents feel valued and cared for. Your kind words about our staff's dedication and attentiveness mean a lot to us. Providing personalised care and ensuring the comfort and well-being of our residents are our top priorities and it's wonderful to hear that we met your expectations.

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