1 Vicarage Road, Lillington, Leamington Spa CV32 7RH
Group: Eden Place Ltd
Person in charge: Alysha Johnson (Nurse Manager)
Local Authority / Social Services: Warwickshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Mental Health Condition • Old Age • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Challenging Behaviour • Schizophrenia
Single Rooms: 32
Shared Rooms: 1
Rooms with ensuite WC: 11
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Eden Place Mental Health Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Eden Place Mental Health Nursing Home has a Review Score of 6.1 (6.147)
The Review Score of 6.1 (maximum of 10) for Eden Place Mental Health Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Eden Place Mental Health Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.375 for Eden Place Mental Health Nursing Home is calculated as follows: ( (9 Excellents x 5) + (15 Goods x 4) ) ÷ 24 Ratings = 4.375
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.772 Points relating to the number of positive Reviews for Eden Place Mental Health Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 = 3.25 then divided by 2 = 1.625
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294 , then divided by 2 = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Frank P (Power of Attorney Solicitor of Resident) on Friday 6 May 2016. Relates to May 2016.
Eden Place is a nice and friendly home, and always appears clean and tidy.
I feel welcomed on each visit, and it has a very homely atmosphere.
My friend is very well cared for, and is extremely happy with his home. He enjoys his day to day activities programme, and high level of support.
The staff levels of the home are high and provide a high level of care and support.
I feel welcome to discuss anything with the staff.
How likely would you be to recommend Eden Place Mental Health Nursing Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
Alysha Johnosn, Registered Manager at Eden Place Mental Health Nursing Home responded to this review on 06 May 2016:
Thank you for your kind words, we appreciate the importance of good standards of care and strive to fulfil this and are reassured that this is observed by outside professionals/friends and relatives. Your opinion is important to us and we value this, we will continue to provide good quality care with a wonderful staff team to compliment this.
Review submitted from a Website Submission by Brian L (Brother of Resident) on Wednesday 9 December 2015. Relates to November 2015.
Eden Place is a very friendly nursing home with approachable and accommodating staff always ready to offer assistance and advice. They cared for and looked my brother extremely well for the last 10 years of his life. He had his own room with television, washing facilities and clothing furniture. He enjoyed his many days out and was very happy there. After many stays in hospital he looked forward to returning to the place he called home.
How likely would you be to recommend Eden Place Mental Health Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
Alysha Johnson, Registered Manager at Eden Place Mental Health Nursing Home responded to this review on 10 Dec 2015:
Thank you for your review, we appreciate your response. It has been a pleasure to provide care for your relative and spend precious moments with him towards the end of his life. He will be greatly missed by the team.
There are currently no awards/recognitions posted yet for Eden Place Mental Health Nursing Home
There are currently no Care Home Idol entrants who have performed at Eden Place Mental Health Nursing Home