






The Haven Nursing Home offers pleasant, rural surroundings that are ideal for the practice of skilled care and a comfortable retirement, set up to support older people and with good wheelchair access.
Staff are highly-trained in quality methods, including for individuals with dementia, taking a person-centred approach to all care issues while supporting individual choice and lifestyle alongside well-being.
A commitment to a standard of excellence that embraces good care practice is...
Care Provided by The Haven Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Haven Nursing Home for full pricing details and T&Cs.
Contact The Haven Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Central England Healthcare
- Private Owned
Person in charge
- Louise Jacox(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (37)
The Haven Nursing Home Reviews (59)
The Haven Nursing Home has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years.
Over all time The Haven Nursing Home has 59 reviews.
My step dad was only in your home for a short while until he sadly passed away. The staff were all caring and compassionate and nothing was too much trouble. I would like to thankyou from the bottom of my heart for all you did in his final days it was lovely to see him settled and contented you truly all are all wonderful people and can't praise you enough. I would highly recommend this home for a loved one. Thankyou all once again
When my mother was first place into The Haven I had reservations as I didn't think that she would settle. Once she was used to everyone there she seemed happy and settled. The carers are quite thoughful and will make sure mum is comfy and happy.
Thank you for your kind review. We will pass this on to all our staff.
I know my mum is cared for and safe which has been a great weight lifted
i am glad that you feel that your Mum is safe and cared for. i will pass on your comments to the staff.
When my mum first came here I was scared as I did not know what to expect, but from day one the care and support the team have given my mum, and me, has been exceptional. After a tough couple of years we are finally seeing some improvement through the support, care and dedication the Haven team provide. I cannot thank the team enough for what they do, they are never phased and are brilliant with my mum and other residents I have come to know.
Thank you for the review, I'm also happy that your Mum has settled, i will pass on your comments to the team
The most amazing place in my opinion. The care and kindness shown to our mum was impeccable...above and beyond our expectations. Mum was treated with dignity and respect in her final days. We, her family, were treated so warmly by all the nurses and staff. I cannot praise The Haven highly enough!
Thank you for takin the time to write this review, your comments will be shared with the team
My mother has been a resident at the Haven for several years now and from my experience the care provided has been excellent. The home is quite large which gave my mother the opportunity to wonder about, which I felt was good for her, but she is older now and less mobile and adapted to her needs.
Thank you for the review. i will share this with the team
My 91 year old Mum has recently transferred from hospital to The Haven Nursing Home. It has been really cheering to see Mum in such a good place, relaxed and calm. She is actually joining in with activities again. Thank you all for making Mum so welcome and comfortable. Everyone is soo caring and thoughtful.
My Mum was a resident for the final 4 months of her life and from the outset the home was clean and very secure and the welcome from the staff was warm, friendly and very reassuring that I was placing my loved one in very safe and capable hands.
This level of care, kindness and dignity continued from the outset and until her final day and in addition the staff were friendly and very attentive to my Dad and I throughout.
Of the couple of homes my Mum experienced this was by far the one she liked and felt very comfortable staying at and when entrusting your loved one to other people it is the feelings of, in this case my Mum, that is paramount.
In her final days The Haven Nursing Home could not have done anymore to ensure the process was smooth and handled with care and compassion. I will be forever grateful to everyone at The Haven for their devotion and care afforded to my Mum, but also my Dad and I.
Thank you for taking the time to write this review at such a difficult time. Your comments are appreciated and will be shared with the team
Special shoutout to Kelly for her upbeat attitude and kindly offering refreshments to family visiting from Yorkshire, however I would advise her to take some dancing lessons when entertaining the residents!
Sukhi has become a member of the family and treats dad like her own. She keeps us updated daily on his health and it is clear that she's truly passionate about the important work she does.
We cannot thank the staff enough for the level of care and compassion they show day in and day out (not forgetting the night team for all their hard work)
Thank you for the lovely review. i will pass on your comments to the team
My dad lived at the haven for the last three years having vascular dementia and a grand age of 92 at the time he passed . From the moment my dad moved in till he's last moments he was so well loved and cared for . The home always had a wonderful atmosphere, always clean and well presented.Activities are a regular feature and special events always celebrated , music was my dad's favourite.My dad was so well cared for ,always clean and showered, beautifully shaved and every need was seen too. The home worked with us a family and his needs changed over the time he was there the plans were always adjusted. No matter what home you go to it's the staff that makes the home ,from the admin the chefs ,the nurses ,the maintenance,they all work so hard and to there up most at the haven and I can't recommend them highly enough .
The staff, carers and nurses all made mom's stay as comfortable and pain free as possible. Thank you all. They kept us updated all the time. We found the care home clean and all staff friendly. Thank you again.
We were so lucky to have been granted this place for our 94-year-old mother to be cared for until her last day. This is a nursing home that really cares. From the first day admitted she was made welcome and her one-to-one carer was a blessing. She made her feel safe, fed her, clothed her, washed and trusted in her. The whole team were great - nothing too much trouble, attentive and always a carer or nurse at hand. The place is kept clean and tidy and always a variety of food is available. Lots of care provided to make sure Mum was comfortable, safe and checked on frequently. Absolutely a 5-star rating.
Thank you so much for your kind words. I will pass this on to the team.
The staff were brilliant with my partner, meeting every need with compassion and professionalism. Nothing was too much trouble - they were always available, offering help at every turn. From the start, it was clear the team was dedicated not only to my partner but also to supporting the whole family. Their kindness and attention made a difficult time easier to bear. I'm incredibly grateful for their care and would highly recommend The Haven Nursing Home, Coventry.
Thank you so much for your kind words, I will pass it onto the team.
The care team go the extra mile to make Mum comfortable and show genuine affection for her. The whole place is kept clean and tidy with recent refurbishment to much of the home. I'm very happy with Mum's environment and the care she receives. The management team also do a great job.
Many thanks for taking the time to leave this review, it will help other families. I will pass on the comments to the team.
All the staff are helpful and pleasant. My Aunties needs are really looked after. It is lovely and clean. Her clothes are looked after well. The staff are helpful to me and always happy to listen. The staff have done all they can to help my Aunty.
Thank you for this review, I will pass on your comments to the team.
My mum, who is 92, is very happy in this home. The staff are very very good, going beyond their brief to make life happy and meaningful for the residents. My mother loves the food and the various and regular entertainment that the home provides. I would recommend this home unreservedly for anyone considering a placement.
Thank you for this review I will pass on your comments to the team, the activity team and the chef.
My mother was a resident for only a short while before her death. I cannot fault the care and attention given both to her and the family. As her health declined they anticipated her needs and the attention to detail was second to none. This is evidently a reflection of good leadership and management. I have not rated the activities section this was not relevant.
Thank you for your kind words, I will pass this on to the team. It was a privilege to look after your mum.
My Mum was a resident at The Haven - she moved from Residential Care in July 2022 because she needed Nursing / Dementia care.
During the last 18 months or so she has been very well looked after, the quality of food, cleanliness, and nursing care have been excellent. Regular phone calls came from the staff to check if we were happy.
Dementia residents can be 'difficult' to manage - but I always saw respect and understanding from all the staff I dealt with, and the environment was calm and supportive...
The staff are all very kind, they have time for people and show genuine compassion.
My mum passed away peacefully this week.
Many thanks for your kind words, it was our pleasure to look after your Mum.
The staff welcomed Mum and showed genuine care and compassion, they treated her with respect and dignity at a time when she was frightened, vulnerable and needed to feel safe and cared for.
Mum's final days were peaceful and I was able to spend precious time with her with the staff looked after me as well as Mum, provided me with tea-making equipment, meals and hugs.
Thank you for everybody for their care, support and kindness.
It was a pleasure to look after your mum and I'm glad that she enjoyed herself and was happy here. I'm so pleased that you were able to spend time with your mum at the end of her life and will pass on your thanks to the team.
As a family, asking a care home to look after a relative is an emotional process. Ensuring care is given in a dignified and respectful way with compassion is what we wanted. The staff who cared for our father were so kind, caring and full of life. They very quickly got to know him and his needs. The care he received was dignified, respectful and compassionate. The end of life care was quietly beautiful, as a family we were so well cared for and supported, allowing us to be with our father, to be joined by a priest and parish sisters ensuring a prayerful end to his life. The care given was bespoke to his needs and his wishes. Thank -you to everyone who plays a part in running the home and offering care which is so finely tuned to the needs of individuals. Thank you for the 24-hour cups of tea, the reclining chair and the basket of toiletries which let us stay close by at the end. Thank- you for the knitted flower on the door that let people know precious final moments were being shared.
Thank you so much for taking the time to write this review under such emotional circumstances. It was our privilege to be able to care for your dad and to meet you all. I hope your words will bring comfort to others who are faced with a similar situation. I will pass on your thanks to the entire team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 June 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Haven Nursing Home.
There are no upcoming events for The Haven Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Haven Nursing Home.
Accreditations
There are no accreditations posted yet for The Haven Nursing Home.
Meet the Team (4)

Our Home Manager is responsible for everything within the home and oversees all departments to ensure we keep a high standard of care and cleanliness in line with CQC guidelines.

For day-to-day management direction for professional issues. To ensure a high standard of personalised care in a safe, efficient, homely environment, following Home's policies and procedures and CGC guidelines.

Our Office Manager's responsibility is to provide administrative and accounts support to the Home.

Our Admin Assistant's responsibility is to help out with all office duties.
Frequently Asked Questions about The Haven Nursing Home
What types of Care is The Haven Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Haven Nursing Home have?
There are 70 Single Rooms.
What are the Facilities & Services at The Haven Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Haven Nursing Home to the centre of Coventry?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Haven Nursing Home to verify any information. View our terms and conditions. The Haven Nursing Home has an Enhanced Service -more info.