The Haven Nursing Home

I and my siblings are really grateful for the excellent care our mother gets at The Haven. The carers are indeed caring smiling, laughing and giving lots of hugs. There's always someone on hand to help with the toilet. There are excellent entertainment staff who do lots of crafts, singing and games. The nursing staff are fabulous. We are really happy mum is at Haven.

From day one we felt at ease with the staff from the office to the carers, nurses all amazing and very caring. I highly recommend The Haven to anyone who is looking for an excellent care home for any relative.We had piece of mind knowing how well dad was being cared for and no amount money would be enough for these amazing people.superstars.

My son was referred to The Haven Nursing Home for continuation of his palliative care from hospital. The care he received was exemplary; the home also made all of us welcome to visit any time and keep up to date on his condition. Whilst visiting we were able to observe the general running of the home with regard to elderly residents including dementia residents. Allowing all to have freedom to move around the home in complete safety. It genuinely felt a happy and safe place to be. Although my son unfortunately passed away we all felt it was a peaceful event with full dignity.

Even us a visitors were looked after while we were there. Would not hesitate to recommend

The building itself as not originally built for this purpose falls short in some areas as you would expect from it's age and design. Most decor is light and welcoming however some bedrooms do need more attention. The premises lacks air-conditioning a big negative in a changing climate and plumbing throughout is struggling

Outside space and quiet spaces were also a big positive , we needed at such a difficult time. You should be so proud of everything you have , do & the team x

I cannot express enough how kind and caring all the staff are at Haven. Looking after my brother in law, sister and myself towards the end. Nothing was too much trouble, day or night, they bought drinks and food if we needed, extra fans during the excessive heat, even balloons, banners and a cake for my brother in law's birthday. The place smelt clean the minute you walked through the door and not just of bleach. The food was always home cooked and piping hot and plenty of it. A truly caring place.

My step dad was only in your home for a short while until he sadly passed away. The staff were all caring and compassionate and nothing was too much trouble. I would like to thankyou from the bottom of my heart for all you did in his final days it was lovely to see him settled and contented you truly all are all wonderful people and can't praise you enough. I would highly recommend this home for a loved one. Thankyou all once again

When my mother was first place into The Haven I had reservations as I didn't think that she would settle. Once she was used to everyone there she seemed happy and settled. The carers are quite thoughful and will make sure mum is comfy and happy.

I know my mum is cared for and safe which has been a great weight lifted

When my mum first came here I was scared as I did not know what to expect, but from day one the care and support the team have given my mum, and me, has been exceptional. After a tough couple of years we are finally seeing some improvement through the support, care and dedication the Haven team provide. I cannot thank the team enough for what they do, they are never phased and are brilliant with my mum and other residents I have come to know.

The most amazing place in my opinion. The care and kindness shown to our mum was impeccable...above and beyond our expectations. Mum was treated with dignity and respect in her final days. We, her family, were treated so warmly by all the nurses and staff. I cannot praise The Haven highly enough!

My mother has been a resident at the Haven for several years now and from my experience the care provided has been excellent. The home is quite large which gave my mother the opportunity to wonder about, which I felt was good for her, but she is older now and less mobile and adapted to her needs.

My 91 year old Mum has recently transferred from hospital to The Haven Nursing Home. It has been really cheering to see Mum in such a good place, relaxed and calm. She is actually joining in with activities again. Thank you all for making Mum so welcome and comfortable. Everyone is soo caring and thoughtful.

My Mum was a resident for the final 4 months of her life and from the outset the home was clean and very secure and the welcome from the staff was warm, friendly and very reassuring that I was placing my loved one in very safe and capable hands.

This level of care, kindness and dignity continued from the outset and until her final day and in addition the staff were friendly and very attentive to my Dad and I throughout.

Of the couple of homes my Mum experienced this was by far the one she liked and felt very comfortable staying at and when entrusting your loved one to other people it is the feelings of, in this case my Mum, that is paramount.

In her final days The Haven Nursing Home could not have done anymore to ensure the process was smooth and handled with care and compassion. I will be forever grateful to everyone at The Haven for their devotion and care afforded to my Mum, but also my Dad and I.

We cannot thank the staff enough for the level of care and compassion they show day in and day out (not forgetting the night team for all their hard work)

My dad lived at the haven for the last three years having vascular dementia and a grand age of 92 at the time he passed . From the moment my dad moved in till he's last moments he was so well loved and cared for . The home always had a wonderful atmosphere, always clean and well presented.Activities are a regular feature and special events always celebrated , music was my dad's favourite.My dad was so well cared for ,always clean and showered, beautifully shaved and every need was seen too. The home worked with us a family and his needs changed over the time he was there the plans were always adjusted. No matter what home you go to it's the staff that makes the home ,from the admin the chefs ,the nurses ,the maintenance,they all work so hard and to there up most at the haven and I can't recommend them highly enough .

The staff, carers and nurses all made mom's stay as comfortable and pain free as possible. Thank you all. They kept us updated all the time. We found the care home clean and all staff friendly. Thank you again.

We were so lucky to have been granted this place for our 94-year-old mother to be cared for until her last day. This is a nursing home that really cares. From the first day admitted she was made welcome and her one-to-one carer was a blessing. She made her feel safe, fed her, clothed her, washed and trusted in her. The whole team were great - nothing too much trouble, attentive and always a carer or nurse at hand. The place is kept clean and tidy and always a variety of food is available. Lots of care provided to make sure Mum was comfortable, safe and checked on frequently. Absolutely a 5-star rating.

The staff were brilliant with my partner, meeting every need with compassion and professionalism. Nothing was too much trouble - they were always available, offering help at every turn. From the start, it was clear the team was dedicated not only to my partner but also to supporting the whole family. Their kindness and attention made a difficult time easier to bear. I'm incredibly grateful for their care and would highly recommend The Haven Nursing Home, Coventry.