Search...

The Haven Nursing Home

New Road, Ash Green, Coventry, Warwickshire CV7 9AS
The Haven Nursing Home Logo
Jobs
The Haven Nursing Home logo
The Haven Nursing Home, Coventry
The Haven Nursing Home, Coventry
The Haven Nursing Home, Coventry

The Haven Nursing Home offers pleasant, rural surroundings that are ideal for the practice of skilled care and a comfortable retirement, set up to support older people and with good wheelchair access.

Staff are highly-trained in quality methods, including for individuals with dementia, taking a person-centred approach to all care issues while supporting individual choice and lifestyle alongside well-being.

A commitment to a standard of excellence that embraces good care practice is...  

Loading travel time

Care Provided by The Haven Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200
Nursing CareFrom £1,200From £1,200
Nursing Dementia CareFrom £1,200From £1,200

Contact The Haven Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Louise Jacox (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (37)

The Haven Nursing Home Reviews (63)

Submit a Review
9.8

The Haven Nursing Home has a Review Score of 9.8 (9.765) out of 10, based on 17 reviews in the last 2 years. Over all time The Haven Nursing Home has 63 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Haven Nursing Home
Loading...
Showing 63 reviews matching selected criteria
Review from Tracey C (Granddaughter of Resident) published on 13 February 2018 Submitted via Website
Overall Experience
My Grandmother was admitted having fallen and fractured her wrist. She was there for approx. 5 weeks. She was often left in bed until lunch and sometimes until 4 pm. She was rarely dressed at all during the day. She was showered only once in 3 1/2 weeks and was put into incontinence pads, although she did not go into the home incontinent. The food was lukewarm at best and on one occasion, she and those around her were completely forgotten about and received no food from lunch until 10 pm when another resident complained. The visits to this home were depressing. It was dark and gloomy, as were the bathrooms. I complained on 3 separate occasions about a piece of carpet on the main walkway to the dining area, it was raised and a trip hazard to clients and staff. It was taped down with black tape which did not hold and continued to be a hazard for the 5 weeks I visited.

I would not recommend this home and will send a full list of concerns directly to the manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Raymond C (Son of Resident) published on 1 December 2017 Submitted via Website
Overall Experience

We are very pleased with this care home. From the one our father came from we noticed major differences in a good way. After 2 years of being bed bound in another care home, he is now able to be out in the day room mixing with other residents and carers. Absolutely brilliant people. We cannot believe the difference in our father. We can’t thank the staff enough for how good they are with our father.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from David H (Son of Resident) published on 5 September 2017 Submitted via Website
Overall Experience

My mother had to go in the Haven for rehabilitation after breaking her hip. She really enjoyed it. She was well looked after by the kind and caring staff. Everyone she speaks to now, she praises the home and care and says she would like to go again for respite

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Haven Nursing Home.

Upcoming Events

There are no upcoming events for The Haven Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Haven Nursing Home.

Accreditations

There are no accreditations posted yet for The Haven Nursing Home.

Meet the Team (4)

Louise Jacox
Louise JacoxJob Title Home ManagerJoined 2016

Our Home Manager is responsible for everything within the home and oversees all departments to ensure we keep a high standard of care and cleanliness in line with CQC guidelines.

Kay Cathcart
Kay CathcartJob Title Deputy ManagerJoined 2016

For day-to-day management direction for professional issues. To ensure a high standard of personalised care in a safe, efficient, homely environment, following Home's policies and procedures and CGC guidelines.

Jayne Chittem
Jayne ChittemJob Title Office ManagerJoined 2020

Our Office Manager's responsibility is to provide administrative and accounts support to the Home.

Leeanne Harris
Leeanne HarrisJob Title Admin AssistantJoined 2021

Our Admin Assistant's responsibility is to help out with all office duties.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Haven Nursing Home to verify any information. View our terms and conditions. The Haven Nursing Home has an Enhanced Service -more info.