Kenilworth Grange

Mum was a full-time resident of Kenilworth Grange for just over 5 years. Prior to that, her late sister had been a full-time resident for 3 years. Mums care and Aunties care were both very good. The staff were also very kind and friendly towards me during my frequent visits over those many years. I particularly want to praise the Manager, who has always been very kind, friendly and helpful whenever I contacted her for any reason. I am happy to recommend the care and love provided by the staff of Kenilworth Grange to anyone seeking care for their loved one.

Kenilworth Grange staff show consistently high levels of care and have looked after my sister well for more than eight years. They are very approachable and have always been honest when asked for information regarding health or welfare matters.

The admin staff were polite and helpful. Every assistance was given to make the transfer of my mother from hospital out of the area as easy as possible. Nursing staff have been very keen to get to know my mother and been excellent in helping her to settle in. I only mentioned the room smelt slightly stale and before I knew it the carpets had been cleaned. Mum is finally getting the care she deserves. Nothing is too much trouble.

My mother, now 97 years old, was admitted to Kenilworth Grange in February 2015, initially as a D2A patient. She transferred to residential care in March 2015. The staff at the Grange are truly amazing and the residents are treated with respect and kindness. The carers are friendly and cheerful, and there is always a ready smile and a helping hand. They are always courteous and helpful to relatives and there is always a cup of tea or coffee with cake on offer! The family have peace of mind that my mother is well cared for and safe and sound.

My mother 97 in a few days has been a resident in Kenilworth Grange since February 2015. During her time there we have been very impressed with the level of care she receives. The staff are so friendly, greeting everyone with a smile and very caring towards the elderly people who live here. There is an openness about the grange which isn't apparent in some other care homes. The family are happy that mum is safe secure and well cared for.

We always found staff to be friendly and professional. They worked quietly and efficiently and gave dignity and respect to service users. Home was clean, provision of food and drink was ample. Knowing that aunt enjoyed being there and was well cared for allowed us to relax. Especially as we are not local.

The service is wonderful and the staff are very friendly. We are relieved to know that Grandma is being very well cared for and is happy and content. We would not hesitate to recommend Kenilworth Grange.

She is so comfortable there. The choice of meals is so varied and her room is kept so clean. Praise to the manager for keeping this home running so smoothly.

My mother was a resident at this home for the last few months of her life. The staff made her very welcome and provided first class support, help, and care. They also became close to Mum, who enjoyed the company of the staff and had many happy memories with them.

Generally very good. The attitude of staff is most understanding and they recognise the problems the residents have.

My wife has been a resident (for a short time) after being transferred from hospital. The standard of care in all departments has been exceptional.

My mother has been resident at Kenilworth Grange for over six years. She admitted herself after visiting friends there as a solution to her extreme loneliness after losing my father. Quite independent early on, she was able to keep up her main interests, have visitors at any time and join in appropriate activities such as mobility sessions, quizzes, gardening, art and craft and visits to local town gardens and some social events. Now 90, she has been supported through a number of changes and is increasingly dependent on the expertise of the caring staff. They involve us in annual reviews and I cannot fault them at any stage. She now regards the Grange as home, spends most of her time in the very pleasant lounge with her paper and TV and sometimes sits in the well kept gardens. She still chooses her meals from the balanced and nutritious menu and she is treated with respect by the staff at all levels. She is content, feels safe and knows she is extremely well looked after.

Very happy with the service level provided by The Grange, Kenilworth.

My father visits my mother on a near daily basis and has built up a good rapport with the staff. They in turn are always helpful and provide Dad with reports on how my mother is getting along.

The care being provided for my mother is excellent - she seems as happy as can be under the circumstances.

My father, brother and myself are very happy with the level of care provided for my mother.