Barchester Overslade House Care Home

My nan was in Overslade House for end-of-life care. From the moment she arrived, she was treated with love, respite and care. From management to health care assistance, everyone ensured not only my nan but my entire family were cared for. In my nan's last days, we became one large family, and staff and family grieved together. I'll never be able to thank everyone enough.

I cannot praise all the staff at Overslade highly enough. Mum came into their care for end of life, and everything they did for Mum was to make her happy and enjoy her final weeks. In Mum's last few days, it was very important to her to go into the garden. Mum was bedbound with limited speech and eyesight failing, but the nursing and HCA team made it possible for her; it was a beautiful time spent with Mum and nature. Every member of the team was kind, caring and loving towards Mum, but special recommendation for one lady who took control at the end, and I would not have coped without her.

Barchester Overslade House Care Home is an exceptionally run care setting during my two years of visiting. I have always been treated with respect. I have witnessed care being delivered always with dignity and kindness. Atmospherically it is a happy place to visit. I love the option of tea and cake and always fresh. Staff are always friendly and respectful. Overall this is a well run establishment. Rare to find now in the care sector.

Thank you for everything you did for my partner over a long time.

I was well looked after during my time of respite care at Barchester Overslade Rugby recently and have benefited greatly from their care and attention.

My mum's referral to Overslade House for 6 weeks from the hospital has so far been great. The support beforehand for our family was outstanding and so reassuring. She was welcomed by all the staff and made to feel at home. The care so far has been absolutely great. The food is wonderful and the rooms and decor are beautiful.

My mother came to Overslade House Care Home after suffering a fall at home and with dementia. She was looked after very well in a period of roughly six months in Memory Lane and then in palliative care after hospitalisation with flu and pneumonia. Thanks to all the staff for making her experience and that of her family as pleasant as it could be in the circumstances.

The staff are very caring towards the patients and respect their decisions, nothing is too much trouble if you have any requests. Management is all very helpful and kind and will help t solve any problems that may arise. The cleanliness of the home is excellent. The entertainment is really good and a good variety. There are always drinks available on the dining tables which are set with fresh flowers and table cloths which makes it more homely. Very pleased with the home. Parking can be a problem at times.

My mother-in-law was initially sent to Overslade after being discharged from the hospital. It was our first experience in a care home and a big change for all of us - especially my mother-in-law. We cannot fault Overslade; the care, the staff and the environment are outstanding. We were particularly impressed with the activities that my mother-in-law really enjoyed. If we could have picked it up and moved it closer, she would still be there now. Thank you.

My dad was only in Overslafe for a short time but was very happy, and the staff were excellent. Everyone was very friendly and happy and always had time for a chat.

My mum moved in six months ago, I feel the transition into Overslade was very good. Mum has been made to feel welcome and part of the community within the home. The home is very clean, staff are friendly and helpful. I am so pleased with the home overall and my mum is very happy and settled there. She takes part in the activities, which are varied and good, and also trips out. My feelings are that I now have a mother-daughter relationship back since she has been there and that is thanks to the good care she receives.

The staff and management were amazing, every care was taken to ensure my mum was comfortable during her last few months. Every member of staff works tirelessly from laundry, tea trolley, cleaners and nursing. Everyone was a hero without the cape! If I had any questions management was amazing. Thanks to all at Overslade House.

My mum has been a resident at Overslade House Care Home for over 2 months now. She has been treated with such dignity and kindness at all times. The carers and nurses really care about the residents and build up a lovely trust with them. Watching them work while we visit is awe-inspiring. They truly are remarkable at their jobs and nothing is too much trouble. Any problem is dealt with quickly and efficiently. The food at Overslade deserves a special mention. The residents are provided with such wonderful home-cooked meals which really help them to thrive, well-done Overslade!

Dad has been a resident of Overslade House Care Home for nearly a year and his mental health is so much better than when he was home alone. His physical health is also improved now he is being looked after properly on a regular basis. I cannot fault any of the staff, their treatment of and compassion for him are all lovely, whether they are regular staff or new/temporary.

Overslade House Care Home sets a standard of excellent care, catering and administration. Love towards residents and families. This statement affiliates to the complete team that sets and deviates itself to introducing a standard that offers Barchester homes countrywide. I speak for the 9 years of love and care received by my dear wife and our family. Thank you.

Overslade House Care Home provided outstanding care for our mother. The home treated us as a family and supported every need with sincerity. We were able to keep in contact through Covid and reassured at every stage of care. We will miss the support you gave us to enjoy Mum's time at the home.

I am very happy with the excellent care and kindness shown to my son and myself. I am his mother. Many thanks to all the staff.

My brother has been a resident at Overslade House Care Home for 3.5 years. From his arrival to his end-of-life care, he has been treated with kindness and respect. Managers, nurses, carers, housekeeping, cooks- all staff are warm, and helpful and make time to listen to relatives as well as residents. We have considerable experience in care and nursing homes, and this by far is one of the best we have found.

I will be eternally grateful for the quality of care provided for my lovely wife at your Rugby facility. Standards of care, both nursing and personal, were excellent, as were the facilities. Provision of activities and regular events for patient involvement were very evident. I would not hesitate to recommend your services, thank you so much for the respect, kindness and mindfulness.

My first impressions of Overslade House were very favourable, clean, homely, well laid out and decorated. Mom, since moving there, is very settled, and the staff operate in a personal, friendly and caring manner. They laugh and joke with both residents and visitors alike, creating a fun, pleasant environment. Personalising Mom's room was not a problem even with wall-mounted items. Food is cooked onsite. The gardens are well-kept. There's a lovely free cafe, and the manager is always happy to help personally.