Review from Jason S (Grandson of Resident) published on 12 December 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
Lovely home with the very caring staff. Nothing seems to much trouble. I would definitely recommend this home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan S (Daughter of Resident) published on 12 December 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been living at Osmaston Grange for almost 3 years. The home is warm, comfortable, well-decorated and clean with a calm atmosphere. Food is varied and nutritious. Mum especially likes the cooked breakfasts. Residents are encouraged to have their own belongings in their rooms. All staff,
including kitchen, cleaning and maintenance staff, are pleasant, patient, helpful, attentive and supportive of the residents. Rare incidents of challenging behaviour by residents are dealt with calmly and sensitively. Visitors are welcomed at any time and are offered refreshments. A local medical practice responds promptly to any medical concerns and the staff ring to inform us if there is anything other than routine medical problems. Activities such as board games, quizzes and crosswords are offered (led by a staff member with responsibility for providing activities). A local church offers regular Sunday services and various performances (dancing, singing, comedy etc.) also take place.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
20 Jan 2022
Overall
Requires improvement
Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
What types of Care is Osmaston Grange registered for?
Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Osmaston Grange have?
There are 80 Single Rooms.
What are the Facilities & Services at Osmaston Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is Osmaston Grange to the centre of Belper?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osmaston Grange to verify any information. View our terms and conditions. Osmaston Grange has an Basic Service - more info.