Victoria Park Care Home

Thank you all so much. Take care. Lots of love.

The staff and management are all very kind and caring, always listen to what relatives ask about loved ones and take notice of any information that is offered to them with the care of their relative because we know our loved ones and what they need. This is a good home for respite as well.

I consider that we are extremely fortunate to have my husband looked after so kindly here.

The care home is situated near a lovely park and is very handy as it is near the main road but has good parking in front of the home. It is very pleasant and welcoming.

Whenever I visit my mom she is always dressed nicely, has her hair combed and looks cared for and for that I'm very grateful. If she could speak I know she would say 'thank you'.

I find the care my mother in law receives is excellent. All the staff are very kind and extremely helpful. Any questions you ask are always answered. If you ask for any help it is always given. All the residents are treated with respect and dignity.

Everything is performed professionally, efficiently and the staff listen to your concerns (if any) and I cannot find any faults with them and their care with my Cousin.

This care home is lovely. Very clean and pleasant. Your staff are excellent. My only criticism is that you seem short of staff, a couple more carers would be good. My mum has no complaints about the food or the general care, but she seems to spend all day just sitting and not getting any kind of exercise.

We are really happy with the home BUT the lack of staff who are (caring) and management has been a cause for concern. The remaining carers and housekeepers should be rewarded for sticking with the situation such as a pay rise for such lovely girls. Would like to see more structured activities, not the craft side but more homely pursuits and one to one conversations with residents.

As a family, we are very pleased with the care given to our mum. All the carers genuinely seem to actually care about the residents and do everything possible for their comfort. No complaints whatsoever.

All staff very friendly and offered us a cup of tea.

The staff have been excellent in their care for my aunt. I would have no problems in recommending this care home to anybody.

Although our mother was only in this home for a short time, we found the way she was looked after was great. All the staff were kind, considerate and friendly. The room our mother had was quite large and well maintained. A friend or family member would visit her most days and we were never made to feel unwelcome, even when six adults and my four year old granddaughter turned up all at the same time, they did not mind. We were really pleased that we managed to find somewhere so nice and in a lovely and convenient location.

Mum spent just over a week in the care home for end of life care. The environment was warm and welcoming as were the staff. This was a difficult time emotionally for the family but the staff were kind and supportive in particular the staff were very considerate of my 90-year-old dad.

My husband spent three years in Victoria Park Care Home he seemed quite content as he had dementia so he couldn't let me know the staff were very understanding with him and respected him as he needed assistance with everything the management team and nurses were very kind and helpful keeping me in the picture all the time. I truly recommend this care home to anyone.

We were happy with his end of life care.

This is a better home than the last one my husband was in. I am very happy because he is happy here. Staff and management are very understanding and have deaf awareness.

I can't praise their care enough.

Most fantastic care home, great caring people, could not find a better place or better people. My mom loves it.

The home itself was very clean and had a lovely atmosphere as soon as you walked in.