Brookfields Private Nursing Home Ltd

Mum resided at Brookfields for the last years of her life. She was happy, content and secure. Mum was very fond of the staff who looked after her well. She loved to join in with the activities, and staff always tried to tailor these to her own needs. Flower arranging, making mince pies and many more. At Christmas, the home did afternoon tea for residents and their families. We were treated to a delightful tea and parcels. I would highly recommend Brookfields and would like to thank them again for looking after Mum so well.

My mother needed respite care following a sudden operation in hospital. Brookfields could not have been more accommodating. From the very first phone call asking if they can help and throughout her stay, the whole team were incredible. It was our first experience of a nursing home for Mum, but it couldn't have been better. All the staff were friendly, professional and compassionate as Mum was very unsure this was the right decision for her. Brookfields has a home from home feeling about it. We were all very happy with the care Brookfields gave Mum and would thoroughly recommend. Thank you, to everyone, it was a very positive experience for the whole family, knowing how well Mum was looked after.

Mum went to Brookfields last September 2021 after becoming bedbound, she had dementia and one day forgot how to stand up. Brookfields was so lovely from day one with kind and caring staff. Lovely, everywhere was spotlessly clean and the food was freshly cooked and amazing. Mum loved being given a choice. From day one, Mum was happy, even though she wasn't sure if she was at home or not, she was happy and well looked after. Mum passed away very peacefully with her family by her side. The staff were faultless. I recommend Brookfields highly.

Mum has been a resident since July 2021, when too many falls at her home were becoming dangerous. Before replying to this, I asked her if she was happy at Brookfield. Her reply was that the staff were always nice to her and she liked the food. So I took that as a 'Yes'. I believe she is happy there and that they do their best to take care of her. At the age of 100, she is quite frail and needs help with personal care nowadays. Apart from being very deaf she is still in fairly good health and we are able to take her out for lunch each week - the government's covid rules permitting. The home's covid rules are strict for staff and visitors, which I appreciate and follow. I would have no hesitation in recommending Brookfield.

Thank you to everybody - you are doing a great job!

My mother has been a resident of Brookfields Nursing Home for the past 3 years. The atmosphere here is very much like being at home and this makes you feel like part of a large family. The staff are very polite and kind.

My parents moved into Brookfields in August 2020 and initially shared a room. After my mother passed away in early 2021, the team ensured my father was fully involved in choosing a new room and supported his adjustment to life without her during lockdown. He is very settled and we are now enjoying the flexible approach of the team, visiting and going out for the day. I am always greeted with a smile and nothing has been too much trouble. I am happy with the care and attention he receives.

It’s the detail that makes the difference; the Easter treats, the daily sherry but most of all a great team of caring nurses and staff.

My father kept falling at his warden controlled flat so we all agreed, including my father, to look for a care home. After visits to different care homes, Brookfields felt right and it has proved an excellent decision. Dad is so settled and well looked after by all at Brookfields. They all meet him and us with a smile and friendly chat, nurses, cooks and cleaners. He now looks smart, healthy and has lots of interaction with staff and residents which has made his world a little larger. Fabulous place, would highly recommend it.

I have had an involvement with Brookfields Private Nursing Home Ltd for three and a half years, on and off. My father had two spells as a resident, and my mum is currently in her second spell as a resident. Throughout, I have found the staff to be caring, friendly and professional. My mum is happy there and I'm happy with the care she receives.

My husband has been a resident at Brookfields since January 2019. During this time he has received constant excellent care and consideration. The home is a ‘home from home’ and his comforts and needs have been met with patience and kindness. An added bonus is that resident's relatives are treated as members of the Brookfields family. During the pandemic lockdowns, the high standards were maintained with the care staff making sure, they disregarded their own health, that their residents lacked for nothing. Brookfields will always rate as the first choice for a nursing home.

A very professionally run nursing home that is organised, efficient and friendly. It's a nice environment that is very homely too. My Mum has been very well cared for and her medical needs are very well cared for.

I am pleased to recommend Brookfields to anyone.

When I knew Dad would need nursing care, I realized I would be unable to visit homes due to the pandemic. A friend recommended Brookfields. I took her advice and was so grateful. My first phone conversation with Brookfields was friendly and positive. Dad was quickly transferred from hospital and I was allowed to visit straight away. I was helped to do a covid test by a friendly member of staff - a great relief as I'd never done one before. When I visited Dad the next day he looked so clean and settled and staff came to talk to us (with a coffee and biscuit for me) to find out about his needs and likes. This caring attitude continued throughout the 3 weeks up to his death. If Dad needed care during my visits, he was attended to as soon as possible - always with smiles and cheery conversation. During his last hours, staff cared for him so gently and cared for me too by explaining what was happening and supporting both of us at such a difficult time. Thank you, Brookfields.

As far as I could tell, Mum was very happy there (she died in July 2021) and, from the outside, it certainly seemed that she was well treated and looked after, particularly through the difficult times of the Covid-19 pandemic. There was never any feeling of institutionalism, and all of the staff with whom I interacted were friendly as well as efficient. The fact that, when I visited, the staff knew who I was, and who I'd come to see, showed me just how personal the approach was. I think Brookfields could be summed up as "Large enough to be efficient, but small enough to be homely".

Brookfields is a very friendly home. Whenever I telephone I am always spoken to in a very helpful and friendly way. When I visit I am always made very welcome. My friend is very happy at Brookfields and is extremely well looked after. The staff are well aware of how much she misses her husband with whom she shared a room.

My first visit - and so impressed! My 93-year-old uncle is so happy, well cared for and comfortable (after a lifetime in his own home) that my fears for his welfare, following the death last year of his wife, have been completely dispelled. Our meeting in the pod (more like a comfortable Wendy house than the shed I was expecting!) was such a happy, relaxed occasion. So thank you all, from manager down - or up!

I feel continually reassured that the staff at Brookefields really do care about their residents. Having two family members at the home, I have regular contact with the staff, and all are friendly and professional. The nursing and management staff are always available to speak to no matter what the issue is. The home has really looked after the residents throughout the pandemic and has always put their health and welfare first. No words can cover the gratitude that my family feels towards the home and all the staff who has played an important role to keep my family as safe as possible. The home is warm, welcoming and clean, and has a real homely feel. I can't recommend it highly enough.

The care and compassion shown by every member of the Brookfields team, both nursing, care and non-medical has been fantastic. At every occasion, me and my family felt genuinely and sincerely cared about, as much as our Mum. Truly, after leaving the hospital, Mum could not have been cared for any better, and for that, we thank all the Brookfields team.

My mother has been in Brookfields for a couple of years now, and has settled extremely well and appears to be in the best of health. The staff and food are excellent, and during the last 12-months during Covid, the staff have worked hard to keep Covid out while allowing visits by relatives.