Cedar Falls Nursing Home

Thank you so much for your thoughtful and kind review. We're delighted to hear how well your grandfather has settled in at Cedar Falls and that you and your family felt supported throughout the entire moving process-it's something we always aim to make as smooth and reassuring as possible.It's wonderful to know he's made friends, enjoys the activities, and is happy with the food (second helpings are always available and gladly served!). Our team takes great pride in creating a clean, welcoming environment and ensuring every resident feels valued and well cared for, so your feedback truly means a lot.Knowing that your grandfather's happiness brings peace of mind to your whole family is exactly what we strive for every day. Thank you for trusting us with his care.

Thank you so much for sharing such a heartfelt review. We're truly grateful for your kind words and are so pleased to hear how well your dad has settled in at Cedar Falls.Living with PSP can bring many challenges, and it's incredibly rewarding to know that our care and support have helped your dad feel safe, valued, and confident. Our team works hard to ensure every resident is treated with dignity, respect, and kindness, and it's lovely to hear that this shines through in his daily care and activities.We're especially touched to know that you've been able to reconnect and enjoy your father-daughter relationship again-that's what it's all about. Thank you for trusting us with his care, and for taking the time to share your experience.

Thank you so much for your kind and thoughtful review. We're deeply sorry for the circumstances that brought your friend's brother to us, but we're truly grateful that we were able to provide the care and support needed during such a difficult time.It's heartening to know that your experience of our home - from the initial visit to the care provided - brought some comfort to both him and his sister. Our team is committed to providing not only professional care, but also compassion and dignity at every stage, especially during end-of-life care.Thank you again for taking the time to share your experience. Your words mean a great deal to our team.

Thank you for your kind review. We're so pleased to hear that from your very first contact with Cedar Falls, the communication has been excellent and that your family has been met with kindness and care.Our dedicated team is committed to treating every resident and their loved ones with the utmost respect and compassion, so your thoughtful words will mean a great deal to them.Thank you once again, and please don't hesitate to get in touch if there's anything more we can do to support you.

Thank you for your kind review of Cedar Falls. We are thrilled to hear that your dad's physical and mental well-being has improved with the support of our dedicated team. We will be sure to share your thoughtful feedback with them, they will be truly delighted. Providing care with dignity, kindness, and professionalism is our top priority, and it is lovely to know that the team is having such a positive impact with the care of your dad. Should you need any further assistance, please don't hesitate to reach out to us.

Thank you for sharing your experience. We're thrilled to hear that you enjoy living in one of our bungalows and appreciate the well-maintained grounds and cleanliness. It's wonderful to know that our friendly and helpful team, along with their endless patience, make your stay comfortable. We're glad you feel secure with 24-hour nurse availability and call buttons for assistance. It's great to hear that our activities team keep you busy and engaged throughout the day.

It's heartwarming to hear such positive feedback about your partner's Auntie's experience at Cedar Falls. We understand that the decision to transition to a care home can be challenging, but we're glad to hear that she has found comfort and support in her new home. Our dedicated care team strives to provide personalised care and attention to each resident, ensuring their well-being and happiness. We're delighted that your partner's Auntie has felt welcomed and cared for during her time with us. Thank you for taking the time to acknowledge the hard work and dedication of our team. We're committed to maintaining the highest standards of care and creating a warm and supportive environment for all residents and their families.

We appreciate your positive feedback and are delighted to hear that you are very happy with the care your mother-in-law is receiving at Cedar Falls. It's heartening to know that the team's kindness and caring attitude have contributed to her well-being.
Regular communication about your mother-in-law's well-being and any concerns is an essential part of our commitment to transparency and keeping family members informed.
Thank you for entrusting us with the care of your mother-in-law, and we look forward to continuing to provide excellent support.

We sincerely appreciate your positive review and are pleased to hear that your father has been well taken care of at our home. The well-being and comfort of our residents are our top priorities, and it's heartening to know that the team have been friendly, welcoming, and communicative with both your father and your family since his arrival.
Respecting the dignity of each resident is a fundamental aspect of our care philosophy, and we're glad you feel that your father has been treated with respect. Regular checks and the proactive seeking of additional medical advice when needed are essential components of our commitment to providing comprehensive and attentive care.

Thank you for taking the time to share your experience, and we are grateful for your trust in Cedar Falls for the care of your sister-in-law. It's heartening to know that the team at Cedar Falls are dedicated to maintaining her well-being and are making efforts to keep her spirits up despite the challenges posed by late-stage dementia.
We appreciate your openness in mentioning the concern about the sore on her leg. Rest assured, the team is diligently working on her behalf, and the ongoing communication with the doctor reflects our commitment to addressing health concerns promptly.
If there's anything specific you'd like to discuss or if you have further feedback, we're here to listen.

Thank you for your review. We are so pleased your loved one is happy and well cared for. Our team work incredibly hard to provide exceptional care and we look forward to sharing your review with them.

Thank you so much for your review. We're thrilled to hear that you and your loved one have had such a wonderful experience with us. Your feedback means a lot to us, and it's truly motivating for our team to know that their efforts are making a difference, we look forward to sharing your review with them.

We are extremely sad to receive your review. We do not feel that the information is reflective of the care home and wish to respond as such. The home has had recent external audits undertaken, as well as our own comprehensive governance suite of audits and whilst there are always opportunities to learn and develop, the outcomes do not correspond with those relayed in this review. Recent resident and relative survey outcomes have been positive also. The team have regular HR Clinics to support them in their role and the feedback again, has not caused concern. The home has a knowledgeable and experienced home manager newly in post and the senior management team provide consistent support. The Regional Manager for the service was surprised to read your feedback regarding your complaint as he met with you on a regular basis to discuss any concerns you had and carried out any required actions. We take all feedback very seriously and always reflect and improve our service as a result.

Thank you so much for taking the time to write us a review. We are so pleased you are happy with the standard of care and respect your loved one has received at Cedar Falls, your review means so much to our team and we look forward to sharing this with them.

Thank you so much for writing a wonderful review. Your feedback means a lot to the team and we are so pleased you are happy in your home. We look forward to sharing your review with the team.

Thank you for taking the time to write us a review. It is really appreciated. We are pleased you find the home accommodating and responsive to your needs as a family. We look forward to sharing your feedback with the team.