Cedar Falls Nursing Home

Little London Road, Spalding PE11 2UA
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9.4 61 Reviews
  • Cedar Falls Nursing Home, Spalding
Cedar Falls is a versatile care home with an ideal living environment for those with daily care needs, including residential and nursing, specialist dementia care and support for adults with a physical disability.

The focus is on making sure each residents enjoys a personalised service, while being able to remain as independent as possible and having access to numerous activities and interests.

Care workers look to build strong relationships with each individual and respect loved ones throughout the practice. Spalding is a pleasant location to spend a retirement.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Britten (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (93)

Visiting

  • In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.

Parking

  • Private car park on site.

Cedar Falls Nursing Home Reviews (61)

9.4

Cedar Falls Nursing Home has a Review Score of 9.4 (9.413) out of 10, based on 16 reviews in the last 2 years.
Over all time Cedar Falls Nursing Home has 61 reviews.

Overall Experience
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Date Published
  • 61
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Reviewer Connection to Cedar Falls Nursing Home
  • 15
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Total of 61, showing 21-40
Review from Tamsin D (Daughter of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad now reside at Cedar Falls Nursing Home, with Mum moving in nine years ago. Their care and attention to my parents is second to none, they ensure they are cared for really well and provide an immersive experience for them. They keep me fully informed of any changes in their care or health
and send monthly newsletters and updates.
Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your review. We are so pleased that both your loved ones are happy and well cared for at Cedar Falls. We appreciate all feedback and look forward to passing this review on to the team.

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Review from E B (Sister-in-law of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cedar Falls Care Home is blessed by an excellent catering team and staff who care for the residents and take the time to engage with them. The home is looking to recruit more staff which can only be a good thing so that an even higher standard of care can be achieved; offering more time to engage with/feedback
to relatives by phone or in person.
The rooms are well-presented and clean and the management team allows residents to take in personal items to make the room more homely. Even when clearly named items do go missing, which is frustrating and can be slow to be resolved.
Overall, I have been very happy with the team at Cedar Falls, I have peace of mind that my relative is being well cared for and is safe for which I am truly grateful.
Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for taking the time to share your feedback. Our catering team and all team members work incredibly hard at Cedar Falls and we look forward to sharing your review with them.

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Review from L W (Son of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the home was nice and had good facilities. The room was nice, and we were able to bring our own personal items from her house.
The only criticism was that my mother expressed dissatisfaction at the length of time it took staff to answer the call bell when she needed the toilet.
Also, it
might be good to note that patients as frail as my mother are unable to hold mugs of hot drinks and require a lighter cup that is more manageable. The staff were very friendly.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your review of Cedar Falls. We are saddened to hear you have found some aspects of care lacking as we strive to consistently provide the quality care our residents deserve. I would urge you to discuss your concerns with the home manager so that she can look into the points you have raised to this end. I will pass on your comments for her attention.

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Review from M A (Wife of Resident) published on 15 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Cedar Falls Nursing Home has come up full care. My husband is always clean, meals are good and he is well looked after. The staff have got to know him and he relates to them. Because of his dementia, it is hard for anyone to look after people with aggression but 'well done'. The cleaning is up to scratch
and I am always greeted and told if there are any problems with my husband. Thank you.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your lovely review of Cedar Falls. We appreciate you taking the time to share your thoughts and will pass your comments to the team at the home who will be delighted to read you are happy with the service in all areas - thank you.

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Review from S T (Respite Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the home for four weeks after being discharged from hospital to help get well enough to return home. The home was lovely, spent time getting fit and well ready to return home.
Can't fault any aspect of the home. Would highly recommend.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your considered review of Cedar Falls, we are delighted you are so happy with the service and will pass your lovely comments on to the team.

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Review from Steven C (Son of Resident) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Cedar Falls Care Home about two years. I find the care home excellent in every department. The carers are all 100% determined to look after each and every resident in every possible way. My mother has got dementia! She hasn't recognised me in the last two years so make sure you
do your research. If my mother has any other problems like she gets a cold or she slips on an object on the floor and hurts herself then the care home will always ring me and explain my mum's problem and if she needs to go to hospital or see the doctor in the care home, they will ask me if it's ok to take her or leave her to see the local doctor. All meals and drinks are good and if a person needs help in getting fed properly then there will always be a carer to help. The care home is always clean and tidy and when things go wrong and break down the care home have plenty of maintenance people to sort the problems out. There are lots of parking places and room for vehicles in the care home. Thank you.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your thoughtful review. I will pass your comments on to the team who will be delighted to hear your lovely comments.

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Review from Liz F (Sister of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is very happy and staff are always caring and friendly.
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Review from Michael F (Husband of Resident) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar Falls are caring for my wife so well and with great attention. She is very settled and feels very cared for.
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Review from Neville A (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the bungalow and cleanliness and the carers are excellent. I am pleased with everything here.
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Review from Annice S (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living here. Everyone is so caring and kind, to be here is a great honour for me. Thank you everyone for care and kindness.
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Review from David E (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My care here is really super.
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Review from Chris P (Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant here.
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Review from T W (Husband of Resident) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Some of the care staff are not well trained for this kind of care. Not enough time is given by carers, feeding patients before they take the food away. Because of this, you can see the deterioration in patients in a very short time. I have visited this care home almost every day at mealtimes and see
lots of what goes on inside.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Dear T W, we were saddened to read the comments in your review for Cedar Falls. We feel the need to respectfully respond. We are conscious that due to Covid 19 you have not visited the home in more than a year, so we were somewhat surprised to receive your review regarding observed mealtimes. We understand that this has been a distressing time for you being such a regular visitor prior to the pandemic. We have done all we can to ensure people stay connected, but of course, nothing is the same as coming into the home and being together. I understand that the regional manager has been in touch with you to discuss any concerns you have and we look forward to welcoming you back as soon as possible.

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Review from Tracey D (Daughter of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting my Mum. Very well organised. Very professional and keeping within the strict guidelines of Covid. The pod was lovely and clean and was fantastic to be able to see Mum and speak and to see she was well. The staff is very friendly.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Hi Tracey, thank you very much for your lovely review of Cedar Falls. Your comments are very welcome and will be shared with the team who will be delighted to hear you are happy with the service they provide. Thank you.

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Review from E H (Resident) published on 26 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here for nearly three years and have received such kindness. A great effort is made to make old people happy and life interesting for them. All the staff are very kind and there are things like jigsaws to do and other games for those of us who are able to take part. I feel safe
here and among friends.
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Review from Jaqui M (Daughter of Resident) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend Cedar Falls highly enough, all staff are approachable and friendly. Excellent interaction, daily activities and special, caring needs. I'm confident my dad is well cared for, I have regular updates and pictures of his daily activities due to not being able to see him because of
the pandemic. I would recommend Cedar Falls, I know I don't have to worry about him, he's well cared for. The entertainment and activities are 10/10, love it. Dad loves his quizzes, singing and dancing. The food looks amazing and he looks clean and tidy. Most of all he isn't in his room all day. Thank you.
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Review from A R (Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and well looked after. The standard of the home is very good and if I have a problem the staff help me.
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Review from S C (Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here. Activities are enjoyable, especially painting and quizzes. The food is amazing! The home is very clean. I love living here and I feel very well cared for.
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Review from D P (Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very at home here. Everyone is very friendly, I enjoy all my meals, I enjoy the activities also.
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Review from Ron S (Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A very friendly home with a majority of young staff.
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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Cedar Falls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.607 for Cedar Falls Nursing Home is calculated as follows: ( (141 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 183 Ratings = 4.607
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.806 Points relating to the number of positive Reviews for Cedar Falls Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 15 Positive Reviews ÷ 18.6 = 0.806
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Susan

Susan Wilson

Job Title: Deputy Manager Joined: 2007

"I started at Cedar Falls as a Chambermaid in 2007 and transferred to the care department in 2008. I then earned my NVQ 2 & 3 and progressed to Senior Care Assistant. I loved the work so much that I decided to train as a nurse and did my training while still working at home. I qualified in 2019 and proudly began working as a nurse. In 2020 I was promoted to Deputy Manager which was a fantastic achievement and meant so much to me. I love being part of the community at Cedar Falls and leading such an amazing team."

Jenny

Jenny Newell

Job Title: Activities Coordinator Joined: 2022

"I enjoy my role as Activities Coordinator at Cedar Falls. The residents make the day fun, we enjoy all sorts of activities together. I also make sure there is one-to-one time for those who prefer quieter pursuits or just a cup of tea and a chat. No two days are the same but every day is a wonderful experience. My job is so rewarding."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar Falls Nursing Home to verify any information. View our terms and conditions. Cedar Falls Nursing Home has an Enhanced Service - more info.