Cedar Falls Nursing Home

Little London Road, Spalding PE11 2UA
Review Us
9.4 61 Reviews
  • Cedar Falls Nursing Home, Spalding
Cedar Falls is a versatile care home with an ideal living environment for those with daily care needs, including residential and nursing, specialist dementia care and support for adults with a physical disability.

The focus is on making sure each residents enjoys a personalised service, while being able to remain as independent as possible and having access to numerous activities and interests.

Care workers look to build strong relationships with each individual and respect loved ones throughout the practice. Spalding is a pleasant location to spend a retirement.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Britten (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (93)

Visiting

  • In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.

Parking

  • Private car park on site.

9.4

Cedar Falls Nursing Home has a Review Score of 9.4 (9.413) out of 10, based on 16 reviews in the last 2 years.
Over all time Cedar Falls Nursing Home has 61 reviews.

Overall Experience
  • 42
  • 15
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Date Published
  • 61
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  • 16
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Reviewer Connection to Cedar Falls Nursing Home
  • 15
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Total of 61, showing 41-60
Review from R B (Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wide knowledge of others.
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Review from David E (Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home - I think it's wonderful. The service is great and I believe if I went anywhere else it wouldn't be the same.
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Review from John H (Son of Resident) published on 22 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Cedar Falls in Spalding since summer 2019, including throughout the Covid-19 pandemic. It is not easy to run a care home but Cedar Falls is the best we could wish for - staff, setting, food and value are all above average. I have complete confidence that my mum is in
the right place at a difficult time in her life. Thank you.
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Review from B T (Sister of Resident) published on 14 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been very helpful and friendly. They keep me up to date on my sister. It puts my mind at rest knowing my sister is looked after.
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Review from Rosemary H (Resident) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here 8 months now and on the whole, it has been a positive experience. The staff are kind and efficient. The laundry service is excellent. I have not commented on the management because I know very little about it but everything seems to run smoothly.
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Review from Joyce F (Resident) published on 7 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homely, won't go anywhere else.
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Review from Rosemary S (Wife of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was a resident of Cedar Falls from July 2020 to November 2020, when he moved to a new Tanglewood much closer to home. The staff were all so caring and took great care of him for the time he was there. Visits were restricted due to Covid 19, but were organised well. Thank you to all at Cedar
Falls.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Hello Rosemary, thank you for your review of Cedar Falls, we appreciate you taking the time to share your views. I will pass your comments on to the team who will be delighted to hear you were so happy with the service. Thank you!

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Review from Trudy R (Daughter of Resident) published on 23 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care, from housekeepers to qualified nurses, manager, all staff totally approachable, one big extended, happy family. Total confidence in all staff. When your loved one goes through the stages of dementia, it affects the whole family. There is light at the end of the tunnel, at Cedar Falls,
as everything is understood. The staff are highly trained, understanding each and everyone's needs, nothing challenges them. The communication is there on the phone, internet, even - due to lockdown. Activity and stimulation, are so thorough and we get regular photos of themes, Halloween, Remembrance Day. The Christmas parties and Summer Fairs are exceptional, so much work goes into this. The standards of hygiene, health and safety are second to none. To have the peace of mind of your family member, being safe, secure, and so looked after is paramount, and as a family, we can sleep well at night. Thank you every member of Cedar Falls, we so appreciate you.
Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Hello Trudy, thank you for your review. We are delighted to receive such positive feedback. Our teams work hard to ensure residents receive the very best care so that they feel safe and happy at the home. We will pass your comments on to the team at Cedar Falls who will be thrilled with your feedback.

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Review from Jayne P (Daughter of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided by all staff, clean and well looked after rooms, excellent communication regarding the current situation with covid, the highest precautions taken by all staff which is a comfort to all relatives who have family in the home.
I could not recommend Cedar Falls highly enough, the
friendliness and compassion showed by staff is second to none. My mother is happy at Cedar Falls and we know we do not have to worry about her as she couldn’t be better looked after.
Reply from Adele Endersbee, BDM at Cedar Falls Nursing Home

We're so pleased to receive such wonderful feedback, and cannot thank you enough for taking the time to share at what is a difficult time for all. Our team work incredibly hard to ensure our residents receive the very best care. We will ensure that your comments are fed back to our wonderful team at Cedar Falls. Thank you once again.

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Review from T W (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of mothers care discussed. It was decided she required nursing care instead of residential due to her deteriorated condition. She is still at the same home and is very happy, as the family are too. The family kept in touch if any concerns arise.
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Review from Julie W (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, kind, caring staff. My mum is always clean and well cared for and the food is lovely. Everywhere is lovely and clean and her room is lovely. She has a private toilet and handbasin. All the staff are lovely to her. There are always activities for her to join in. Security is very
good, relatives are made very welcome. She is always treated with dignity and we can always talk to the staff, they keep us well informed. It's so nice to know my mum is well cared for.
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Review from Sarah D (Friend of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring, empathetic service provided to my elderly friend (resident) at the end of their life, including arranging for a very small Ruby wedding celebrations to take place in intimate surroundings. Excellent care given to support husband over final months - and compassion still extended many months after
her death by staff meeting him in town. Very impressed.
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Review from David W (Husband of Resident) published on 5 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred from a care home in Spalding in early 2016. Since she has been a resident at Cedar Falls she has felt very happy and secure and safe which was not the case on the other care home. The staff from manager to cleaner very kind, helpful and always make sure my wife is treated in
a dignified fashion. Above all I now have peace of mind my wife is being well cared for.
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Review from Albert G (Partner of Resident) published on 13 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is very good.
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Review from Valerie D (Wife of Resident) published on 6 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has severe dementia and has been a resident at Tanglewood Cedar Falls for nearly 3 years, since Jan 2013. I am completely satisfied with all aspects of his care and have every confidence in the matron's management. My husband is now in full nursing care and is treated at all times with dignity
and compassion.
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Review from Sheila F (Daughter of Resident) published on 2 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always had a good relationship with all the staff and matron, everyone is willing to assist and help in whatever way they can. So the review, with members of staff and NHS personnel, although very professional, I found it a very open and honest review of the situation. With us able to speak
without any worry that my mother would receive the best care suited to her needs, and reassured that she was safe, comfortable and well looked after.
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Review from Beryl S (Wife of Resident) published on 22 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy in this home, the staff are always caring and have his best interests at heart. There is always a happy atmosphere and I am always made welcome.
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Review from Charles C (Husband of Resident) published on 12 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ample parking. Overall I would say that it is a well run establishment with staff at all levels willing to assist and answer any queries.
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Review from Amanda S (Daughter-in-law of Resident) published on 28 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
The grounds, buildings, gardens, and interiors are like a good quality hotel. The abundant staff are excellently efficient, kind, considerate, caring, patient, and cheerful. The whole home is spotlessly clean and attractive. The food is excellent, and every individual catered for, all tastes, diets
and appetites being accommodated. Every resident is treated with care, as an individual, and as a valuable person.


This is the third "home" mother in law has lived in, far exceeding the others in all ways.


The management is good for the staff, and residents alike.


On visiting we are always content to leave mother in law in their care.


Recommend most highly.

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Review from Kevin S (Son of Resident) published on 28 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent caring service. Very well run with plenty of very helpful staff. My mother, who is self funding, has been in this home since June 2012. She is 102. It was a great improvement on her previous home where there always seemed to be a shortage of staff. Cedar Falls also provides first class
tea and cake for visitors.
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Current Review Score: 9.4 (9.413)

Overview of Review Score

The Review Score of 9.4 (9.413) out of 10 for Cedar Falls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.607 for Cedar Falls Nursing Home is calculated as follows: ( (141 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 183 Ratings = 4.607
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.806 Points relating to the number of positive Reviews for Cedar Falls Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 15 Positive Reviews ÷ 18.6 = 0.806
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (2)

Susan

Susan Wilson

Job Title: Deputy Manager Joined: 2007

"I started at Cedar Falls as a Chambermaid in 2007 and transferred to the care department in 2008. I then earned my NVQ 2 & 3 and progressed to Senior Care Assistant. I loved the work so much that I decided to train as a nurse and did my training while still working at home. I qualified in 2019 and proudly began working as a nurse. In 2020 I was promoted to Deputy Manager which was a fantastic achievement and meant so much to me. I love being part of the community at Cedar Falls and leading such an amazing team."

Jenny

Jenny Newell

Job Title: Activities Coordinator Joined: 2022

"I enjoy my role as Activities Coordinator at Cedar Falls. The residents make the day fun, we enjoy all sorts of activities together. I also make sure there is one-to-one time for those who prefer quieter pursuits or just a cup of tea and a chat. No two days are the same but every day is a wonderful experience. My job is so rewarding."

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