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Care workers are skilled in the challenges of dementia care, with all methods personalised to suit the individual in question.
The home takes health and safety seriously, along with security and infection control, while maintaining a friendly approach at all times.
Care Provided by Grosvenor Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees vary depending on whether you would like an En-suite room, and your level of needs.
The price(s) shown are provided by the care home. Contact Grosvenor Hall Care Home for full pricing details and T&Cs.
Contact Grosvenor Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care For Your Life Ltd
- Private Owned
Person in charge
- Don Thomas(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (24)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- You are welcome to visit your family members at your convenience during the day. The home encourage visitors to residents.
Parking
- There is ample parking on site
Grosvenor Hall Care Home Reviews (51)
Grosvenor Hall Care Home has a Review Score of 9.4 (9.391) out of 10, based on 14 reviews in the last 2 years.
Over all time Grosvenor Hall Care Home has 51 reviews.
I have worked in the care sector for a number of years and have worked in this sector for many of them. I have never worked in the home, however, I have been a visitor for the past 2 years. The first year appeared satisfactory. Unfortunately in this last 12 months, myself and family have witnessed many changes within the home and unfortunately all not positive. My relative and other residents I noticed, never had hygiene and toileting needs met whenever myself or other relatives visited. I had to ask for 3 weeks for her nails to be cleaned to no avail resulting in doing it myself. Staff at times could be very rude and appeared uncaring. On end of life, we weren't told until I visited the next day, along with an unexplained cut to her toe that I had to point out to be treated before infection. End of life medication was in the building however we had to plead with 2 nurses to administer the much needed medication with the backing of 3 staff members at the home. A very disappointing ordeal.
Thank you for your review and we are really sorry for your experience you may have had. We have looked into the issue following your review and we understand this has been escalated during your visits and has already been dealt with. We take the quality of our care very seriously and we have fully...
Your staff seem very attentive and make conversation with my good lady although it is a bit one-sided. The meals are excellent, compliments to the chef. Big thank you to everybody.
Thank you very much for your review. Please feel free to speak to the management team if you have any concerns or ideas for us to improve the service we provide
I have worked and visited many care homes. Grosvenor Hall is by far the best I have experienced. All of the staff always have a smile on their faces. Happy staff - happy residents!
My 82-year-old friend was transferred to Grosvenor Hall in March 2023 from the hospital as he was not well enough to return home and look after himself. He had a terminal illness and he received end-of-life care for the next three months. On my frequent visits over this time, I found all the staff that I came into contact with to be friendly, helpful and very caring. I never failed to be impressed with the grandeur of the building with its stained glass windows, high ceilings and airiness and cleanliness of all public spaces. I got to know many members of staff who always made time to speak with me and let me know how my friend was getting on. I often took him into the large beautifully kept and wheelchair-friendly garden to chat and reminisce. These were precious times. As his condition deteriorated the level of care he received remained faultless. I shall remain forever in debt to the dedicated staff at Grosvenor Hall who looked after my friend with so much love and kindness.
Relocated by the hospital to Grosvenor Hall, I did not know what to expect. Yet, I should have had no fear. The accommodation is very comfortable. The atmosphere is clean and welcoming. The food is phenomenal. However, the staff are loving, caring, careful and always kind. The simple truth is, I want to go home but I have no issue with living at Grosvenor Hall.
The level of care provided by Grosvenor for my father has been of a consistently high standard at all times complimented by clear and transparent communication channels. The staff are extremely dedicated and committed to providing a high level of care within a safe and welcoming environment. I must also say that the home is managed in an efficient and proactive manner and at this level, the management has always been positive and responsive.
My father has been looked after well and his health has improved over the five months of his stay. Covid restrictions have impacted activities understandably. Staff have been friendly, excellent standards of care have been shown to my dad.
The staff are very friendly and look after Mum very well.
Very good, subject to the restrictions of Covid with very limited access to the home.
The care at Grosvenor Hall Care Home for my father has been very good. The staff are knowledgable, helpful communicate well and are extremely friendly. My father has dementia and is at the end of his life but they are keeping him comfortable, attending to his needs and looking after him.
Staff are very friendly, and the care my grandad receives is very good.
My grandad seems very happy here.
The care given to my husband is very good. As a family, we are extremely happy with how well he is cared for. All the staff are very polite to us as visitors and also very helpful.
Mum has been in the home a year. She has settled and is well looked after. She has gained weight and is as happy as we can expect. The variety of foods are good and at times Mum has been given a meal when needed out of mealtimes. Mum doesn't always join in with activities but when she does she gets involved.
The staff are very good and helpful. The food is very good. The room is very nice and clean. The family visiting see very good care.
Everything is very very enjoyable. The food is good. Fantastic staff and management too.
Excellent care. Friendly staff. Clean and tidy room.
Very friendly people. They are looked after very well. Always fit for a visit. I have no complaints, they are fed very well.
I like this place and the food.
My husband and I have been here to recuperate as I broke my pelvis and my husband has dementia. He was unable to stay at home on his own and so we came here together which has been very good. The staff have been very helpful and very kind. The meals are tasty, varied and we are given a choice every day. It's made a bad experience less painful and I can't praise them enough.
Very pleased with the excellent care and sympathy shown to my mother during her residence at the Grosvenor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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