Grosvenor Hall Care Home

Newark Road, Bracebridge, Lincoln LN5 8QJ
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9.5 50 Reviews
  • Grosvenor Hall Care Home, Lincoln
Grosvenor Hall Care Home, in Lincoln, has a versatile interior that is ideal for residents with both physical and mental health complications.

Care workers are skilled in the challenges of dementia care, with all methods personalised to suit the individual in question.

The home takes health and safety seriously, along with security and infection control, while maintaining a friendly approach at all times.
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Care Provided by Grosvenor Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • Self-Funded Nursing Care: £1000 – £1300
  • Self-Funded Nursing Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Care: £1000 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1000 – £1300

Our fees vary depending on whether you would like an En-suite room, and your level of needs.

The price(s) shown are provided by the care home. Contact Grosvenor Hall Care Home for full pricing details and T&Cs.

Contact Grosvenor Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grosvenor Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Don Thomas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (24)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • You are welcome to visit your family members at your convenience during the day. The home encourage visitors to residents.

Parking

  • There is ample parking on site

Grosvenor Hall Care Home Reviews (50)

9.5

Grosvenor Hall Care Home has a Review Score of 9.5 (9.526) out of 10, based on 18 reviews in the last 2 years.
Over all time Grosvenor Hall Care Home has 50 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grosvenor Hall Care Home
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Review from Robert P (Partner of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your staff seem very attentive and make conversation with my good lady although it is a bit one-sided. The meals are excellent, compliments to the chef. Big thank you to everybody.
Reply from Edward Kaczorowski, Manager at Grosvenor Hall Care HomeThank you very much for your review. Please feel free to speak to the management team if you have any concerns or ideas for us to improve the service we provide
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Review from Barbara S (Friend of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have worked and visited many care homes. Grosvenor Hall is by far the best I have experienced. All of the staff always have a smile on their faces. Happy staff - happy residents!
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Review from C C (Friend of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 82-year-old friend was transferred to Grosvenor Hall in March 2023 from the hospital as he was not well enough to return home and look after himself. He had a terminal illness and he received end-of-life care for the next three months. On my frequent visits over this time, I found all the staff that
I came into contact with to be friendly, helpful and very caring. I never failed to be impressed with the grandeur of the building with its stained glass windows, high ceilings and airiness and cleanliness of all public spaces. I got to know many members of staff who always made time to speak with me and let me know how my friend was getting on. I often took him into the large beautifully kept and wheelchair-friendly garden to chat and reminisce. These were precious times. As his condition deteriorated the level of care he received remained faultless. I shall remain forever in debt to the dedicated staff at Grosvenor Hall who looked after my friend with so much love and kindness.
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Review from Iain R (Respite Resident) published on 13 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relocated by the hospital to Grosvenor Hall, I did not know what to expect. Yet, I should have had no fear. The accommodation is very comfortable. The atmosphere is clean and welcoming. The food is phenomenal. However, the staff are loving, caring, careful and always kind. The simple truth is, I want
to go home but I have no issue with living at Grosvenor Hall.
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Review from Robert D (Son of Resident) published on 30 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care provided by Grosvenor for my father has been of a consistently high standard at all times complimented by clear and transparent communication channels. The staff are extremely dedicated and committed to providing a high level of care within a safe and welcoming environment. I must
also say that the home is managed in an efficient and proactive manner and at this level, the management has always been positive and responsive.
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Review from V D (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father has been looked after well and his health has improved over the five months of his stay. Covid restrictions have impacted activities understandably. Staff have been friendly, excellent standards of care have been shown to my dad.
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Review from W G (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and look after Mum very well.
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Review from Graham H (Husband of Resident) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, subject to the restrictions of Covid with very limited access to the home.
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Review from Amanda D (Daughter of Resident) published on 11 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care at Grosvenor Hall Care Home for my father has been very good. The staff are knowledgable, helpful communicate well and are extremely friendly. My father has dementia and is at the end of his life but they are keeping him comfortable, attending to his needs and looking after him.
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Review from Kerry P (Granddaughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home is nice.
Staff are very friendly, and the care my grandad receives is very good.
My grandad seems very happy here.
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Review from Audrey R (Wife of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my husband is very good. As a family, we are extremely happy with how well he is cared for. All the staff are very polite to us as visitors and also very helpful.
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Review from Carol G (Daughter of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home a year. She has settled and is well looked after. She has gained weight and is as happy as we can expect. The variety of foods are good and at times Mum has been given a meal when needed out of mealtimes. Mum doesn't always join in with activities but when she does she gets
involved.
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Review from William C (Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and helpful. The food is very good. The room is very nice and clean. The family visiting see very good care.
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Review from M P (Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very very enjoyable. The food is good. Fantastic staff and management too.
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Review from T W (Son of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care. Friendly staff. Clean and tidy room.
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Review from B F (Wife of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly people. They are looked after very well. Always fit for a visit. I have no complaints, they are fed very well.
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Review from Jim D (Resident) assisted by family/friend published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like this place and the food.
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Review from Mary S (Resident) published on 22 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have been here to recuperate as I broke my pelvis and my husband has dementia. He was unable to stay at home on his own and so we came here together which has been very good. The staff have been very helpful and very kind. The meals are tasty, varied and we are given a choice every
day. It's made a bad experience less painful and I can't praise them enough.
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Review from David G (Son of Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the excellent care and sympathy shown to my mother during her residence at the Grosvenor.
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Review from Rose H (Wife of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant and obliging, caring etc. Listen to what is said and have made every effort to help my husband settle in. Gained much needed weight and happy with the nicely cooked food. My husband is looking better since he has been with said care home and so is his family and friends. I feel as though
our welfare is looked out for. Staff approachable and sensitive to our needs.
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Current Review Score: 9.5 (9.526)

Overview of Review Score

The Review Score of 9.5 (9.526) out of 10 for Grosvenor Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.601 for Grosvenor Hall Care Home is calculated as follows: ( (143 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 203 Ratings = 4.601
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Grosvenor Hall Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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