St Luke's Care Home

35 Main Street, Scothern, Lincoln LN2 2UJ
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9.7 41 Reviews
  • St Luke's Care Home, Lincoln
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Care Provided by St Luke's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

If you have any queries regarding funding options please contact the Manager or Area Manager

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Julie Ellis (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Private, NHS, Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (7)

Parking

  • Parking is available at the front of the building

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St Luke's Care Home Reviews (41)

9.7

St Luke's Care Home has a Review Score of 9.7 (9.701) out of 10, based on 17 reviews in the last 2 years.
Over all time St Luke's Care Home has 41 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Luke's Care Home
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Total of 41, showing 21-40
Review from Fred G (Grandson of Resident) published on 17 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff took very good care of him. The carers were always friendly and welcoming towards us. They showed real care for my grandfather. Thank you to them for getting him back on his feet and home.
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Review from P C (Son of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was there for a short time.
He received outstanding care while at St Luke's.
I would recommend this home.
Well done to all the staff.
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Review from Jackie A (Daughter-in-law of Resident) published on 15 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-law is currently in for respite after his fall at home and was transferred to St Luke's after his operation in hospital. From day 1 we have all been made to feel so welcome and are overwhelmed at how caring and attentive all the staff are here, also my Father-in-law reports to us all how
wonderful the food is, he has settled in really well which is a great comfort to us all knowing he is being taken care of. I know I can speak for all of the family that St Lukes has our 5* rating. We would just like to say a big thank you and well done to all the staff.
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Review from Jacqueline A (Daughter-in-law of Resident) published on 5 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
From the moment we brought my mother-in-law to St Luke's, we felt at ease and confident that she was going to receive the care that she needed.
We have seen such a marked improvement in her over the last few weeks. She smiles and laughs now, something she had forgotten she could do. She is thriving
and we (as her extended family) are enjoying seeing her delight when her great-grandchildren visit.
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Review from G W (Son-in-law of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father-in-law's stay was short, the staff were outstanding in the level of care. They kept us informed. Thank you.
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Review from M C (Wife of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent many happy days coming to St Luke's day centre prior to becoming a full-time resident. The care that he received from both nurses and care staff was exceptional.
I would highly recommend St Luke's, not only did they care for my husband, they looked after me. A massive thank you to
the general manager and her team for making our time at St Luke's special.
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Review from Paul T (Son of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live in Devon and my brother is in London, so with our mother ready to go into a nursing home straight from hospital, we feel very fortunate to have chosen St Luke's from 300 miles away!. She spent the last month of her life in their care and we are so thankful she spent her last days at St Lukes
where the atmosphere of kindness, compassion and attention shone through. It was very reassuring from so far away having the care she was getting and the compassion shown to us via phone calls etc was exceptional. Definitely a '5-star' nursing home as is proved by the mark below.
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Review from Bryannie D (Daughter of Resident) published on 2 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed in here after he was released from hospital. I can't praise the staff and the place enough. He was so comfortable in the room they gave him and he had all his possessions with him to make him feel at home. If there was anything he wanted (eg.a mini-fridge), the staff were happy to provide
this for him and they sorted it quickly. He also wanted some photos around him on the wall and the staff put hooks in the wall next to his bed so that he could see them easily. Every day, he phoned me to tell me about the meals he had. He was given options each day and said they were delicious and if there was ever anything he didn't fancy, the chef was happy to cook him something else. The staff work so hard and are always polite, helpful and cheerful and my dad made good friends with them. It is a very positive environment there. Visitors are always welcome and the place is clean throughout. I'm so glad that he was in such a lovely place for his last few months. Thank you for making him so happy.
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Review from Jill R (Daughter of Resident) published on 9 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was discharged from hospital for palliative care in the community and she spent the last 3 weeks of her life in St Luke's Nursing Home being cared for by an excellent team of nurses and care staff. She was treated at all times with cheerfulness, politeness and respect. Her dignity was respected
and the care that she received was faultless. The staff are dedicated and welcome the family in to be part of the whole team. We could not have wished for better care for Mum at the end of her life.
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Review from Mary F (Wife of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Just like home. Stall all excellent. I am here on a short break. I would like to come here fulltime if I could.
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Review from Amanda Jane M (Sister of Resident) published on 18 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Luke’s Nursing Home provided my brother with the most fabulous care from their initial assessment until his death and my family and I cannot thank the team enough. The care team took the time to understand my brother and what was important to him.


One particular nurse who cared for my brother

during the night including the night he died was so very very kind and we thank you from the bottom of our hearts. The nurse manager is such a lovely lady and went out of her way to support my brother. The cook and the handyman too were fabulous as were ALL the team.


I visit nursing homes professionally and from the nest was impressed by the person-centred care this team provide. The team provide a family environment and nothing was too much trouble. My brother felt safe at St Luke’s, valued and respected.


Thank you again to you all.


If you are a person looking to move to St Luke’s or a family looking for a nursing home I have no hesitation in recommending this home.

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Review from T H (Nephew of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were caring and helpful. Home was clean and odour free.
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Review from David S (Son of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum's needs were catered for in a caring and professional manner. Due to her illness, she could be very much demanding, however, nothing seemed to be too much trouble. The staff also helped and cared for me when I was upset during difficult visits which was both unexpected and appreciated. The manager
also supported us and showed patience during protracted disputes with social services. Mum always wanted to go home but despite this, I'm sure she was content. The staff must have really liked mum as you described her to a tee and said that they will really miss her.
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Review from J N (Respite Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've had a total hip replacement and came to St Luke.s for some care and rest to help me before I went home.
The management and all of the staff have been extremely kind and helpful to me when I needed to have some support.
It's lovely to have people you can have a laugh and joke with when you are
feeling under the weather. So I say thank you to everyone.
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Review from S G (Resident) assisted by family/friend published on 8 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find the staff to be friendly. My room is comfortable.


The food is good and there is always plenty of it.


It would be nice to have more activities.


I feel very secure here.


It would be nice if there could be a better television set in the lounge.

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Review from P B (Son of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was in the care of St Luke's Nursing Home from March-Dec 2017. For the last two months, she was bed bound - the staff showed her care and compassion throughout her time there. This care home has a homely touch to it.
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Review from David H (Son-in-law of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Until her death in the care of St Luke's Nursing Home this week, my mother-in-law had been a resident for three years and five months.
During this period she received the highest level of care and compassion and this was consistent across the four elements of management, nursing care, daily welfare
and provision of food.
There is no doubt that the staff at St Luke's have managed to achieve a real family environment, warm hearted and genuine. This has resulted in a calming ambience where each individual's needs are fulfilled.
In summary, St Luke's is a real care home its staff are to be congratulated on their attainment.
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Review from Janet H (Stepdaughter of Resident) published on 9 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the way my relative was cared for in St Lukes Nursing Home and I would have no hesitation in recommending this home to someone else.
The staff were great.
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Review from Linda M (Daughter of Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
St Luke's staff have looked after my mum for the last two years of her life. She had end stage Alzheimers. The care has always been very good and the home is always clean and tidy. Nothing was ever too much trouble and I have always received a cheery welcome every time I visited mum. I myself am a nurse
so I do understand that there is a lot of hard work goes into running a care home. This one seems to have got it right well done.
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Review from Stella T (Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't fault a thing, there are no complaints from me, the food is excellent and so are the staff. The whole place is very pleasant.
I will be telling my family and friends about how lovely it is here.
10/10 service.
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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for St Luke's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.701 for St Luke's Care Home is calculated as follows: ( (145 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.701
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Luke's Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (0)

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