Madeira House Residential Care Home

“Originally from the Commonwealth of Dominica, I bring a lifelong passion for caring to my role at Madeira House. My career began in the Caribbean, before I moved to England to continue building my nursing knowledge and skills. Over the years, I have worked as a Registered Nurse, Recovery Nurse, and Head of Clinical Services (Matron), with 16 years spent in the private hospital sector before returning to care homes to support both residents and my family.

I am trained in the management of the deteriorating patient (Level 3) and have delivered training in ILS, AIMs, Venipuncture, Cannulation, and Safeguarding (Levels 1–3). My focus is always on providing safe, compassionate care and creating a family-like environment where residents feel valued and supported.

Outside of work, I enjoy walking, reading, singing, and dancing. My guiding belief is simple: respect, teamwork, and positive interaction are the foundations of outstanding care.”

Since joining Madeira House in May 2025, Sara has been at the heart of the home, bringing energy, dedication, and a genuine passion for care.

Having moved to Louth, she was drawn to the role because she wanted to make a real difference, supporting residents, families, and colleagues every day.

Sara ensures everything runs smoothly, from managing the roster and resident appointments to handling personal allowances and financial queries. But for her, it’s more than administration; she loves knowing residents are comfortable, families feel reassured, and the team has the support they need to provide the best care possible.

Warm, approachable, and endlessly committed, Sara thrives on welcoming visitors, answering questions, and being part of the day-to-day life that makes Madeira House feel like home. Her dedication and passion shine through in everything she does, making a real difference to everyone around her.

Head of Housekeeping – Jayne Stainton

With 17 years of dedicated service, Jayne Stainton is a familiar and trusted presence at Madeira House Care Home. Since joining in 2009, she has worked across multiple departments, from laundry and kitchen roles to day and night care, before returning to her passion as Head of Housekeeping.

For Jayne, excellent housekeeping goes beyond cleanliness; it’s about creating a safe, calm, and welcoming environment for residents and families, while supporting her team to feel valued and motivated. As Head of Infection Control, she ensures rigorous standards are met and continually seeks improvements to the home’s safety and comfort.

Known for her friendly, hands-on approach, Jayne leads by example, inspiring a close-knit housekeeping team who take pride in every detail from keeping the home spotless to making residents feel dignified and at ease. She finds great reward in small acts of care, like carefully labelling clothing or accompanying residents on shopping trips.

Jayne describes Madeira House as happy and relaxed, a true family where colleagues support one another and work together to make it the best possible home for residents.

Simon has been part of the Madeira House team since September 2025, ensuring that the home runs smoothly, safely, and comfortably for all residents.

Maintenance may happen quietly behind the scenes, but its impact is vital. Simon plays a key role in keeping residents safe while making sure the home feels welcoming, warm, and well cared for. He takes pride not only in maintaining the home but also in continually improving it, including leading projects to redecorate and upgrade bedrooms and communal areas.

Simon brings a unique background to the role. Before joining Madeira House, he spent some time working as an electrician with Nottingham Council, tackling jobs in some truly remarkable locations, from the historic caves under Nottingham to the castle itself. There’s very little Simon hasn’t seen or fixed!

Friendly and approachable, Simon makes a point of connecting with residents and staff, offering help wherever he can, and ensuring everyone feels supported. He enjoys knowing that his work provides a safe, comfortable environment for residents, and he appreciates the variety his role brings; no two days are ever the same.

At Madeira House, Simon is more than just the Head of Maintenance; he’s the person helping keep the home safe, comfortable, and welcoming for everyone who lives there.