Elmwood House Care Home

88 - 90 Sleaford Road, Boston PE21 8EY
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9.9 69 Reviews
  • Elmwood House Care Home, Boston
Elmwood House, set within the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire, supports older people to lead their best lives with personalised nursing and residential care.

With a lovely sitting room, space for residents to pursue their hobbies and interests and a delightful dining room, Elmwood House is the perfect place to enjoy the later years with the peace of mind that support is always on hand.

Every member of the team at Elmwood House is focused on delivering the highest quality care alongside an engaging lifestyle that empowers residents to be as independent as possible. A varied and carefully designed activities programme offers plenty of things for residents to get involved in, with various levels of participation to suit those who prefer to take a backseat.

The creative catering team recognise the often complex nutritional needs of older people as well as the various challenges that residents can face when it comes to meal times. A diverse menu offers options for every person whilst also catering for visits from friends and families.

Under the careful supervision of the home manager, Elmwood House offers a place residents are proud to call home.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1269
  • Self-Funded Nursing Care: from £1582
  • RESPITE Self-Funded Residential Care: from £1395
  • RESPITE Self-Funded Nursing Care: from £1683

These prices are only a guideline, please contact Elmwood House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Liliana Barbu (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (0)

Elmwood House Care Home Reviews (69)

9.9

Elmwood House Care Home has a Review Score of 9.9 (9.906) out of 10, based on 11 reviews in the last 2 years.
Over all time Elmwood House Care Home has 69 reviews.

Overall Experience
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Date Published
  • 69
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  • 11
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Reviewer Connection to Elmwood House Care Home
  • 25
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Total of 69, showing 41-60
Review from Christine C (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how thankful I am to the staff and carers at Elmwood House. My father spent his last two weeks here. Everyone was wonderful. They made his last time on earth pain-free, with their love and care. I understand this is their job but the love and care were so genuine, I could not have done
more myself.
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Review from Tony S (Son of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum and dad were both here, the staff are excellent. They take really good care of residents. Unfortunately, Dad just passed away. Very compassionate and caring - cannot thank them enough.


Keep up the excellent work!

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Review from Sue F (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents have been very happy living in Elmwood House. They are given excellent care by the staff at all times. Staff are friendly and caring and liaise well with the family as the need arises.
The rooms are comfortable and are now in the process of being refurbished which will bring them up to
even higher standards.
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Review from Kate C (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall standard of care for Mum is excellent. She always seems to be treated with great care and dignity.
All staff are very supportive, friendly and approachable if we ever need to ask any questions regarding Mum.
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Review from L B (Daughter-in-law of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean, mother-in-law is happy and well looked after.
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Review from Barry W (Brother-in-law of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All residents seem well cared for and looked after. The food always looks good and nutritious.
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Review from Denis W (Nephew of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt always appears happy and contented (motivated) very happy with her room, she can not speak highly enough of the food she receives.
It is a comfort to know that she is happy and well cared for in her twilight years.
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Review from L J C (Relative of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant carers.
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Review from Patricia E (Friend of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I have visited my friend at Elmwood I have found all the staff kind, approachable and caring. The home itself could benefit from an update. More visitor parking would be helpful.
Reply from Clare Sheehan, Careline Advisor at Elmwood House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. As you may be aware from your visit in December 2018, we have commenced a full refresh of the home to include all communal areas and bedrooms. We will also be developing new areas, such as a café in the new entrance – all of which will promote our residents’ wellbeing within the home. Parking at the home is currently being reviewed by our Estates Team to try to achieve optimal use of existing space.

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Review from H P (Granddaughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly, security is good, they've made the place festive.
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Review from Val C (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I first called Elmwood House Care Home (unannounced visit, purely as I was passing), I was met and welcomed from the first minute. Everyone was very friendly indeed. I was shown round in detail and had time to ask questions - nothing seemed too much trouble. Everyone welcomed my mum and made her
feel at home for her short stay.
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Review from Dorothy S (Resident) assisted by family/friend published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay at Elmwood House Care Home was most enjoyable, staff always happy to help. Polite and friendly at all times. Short stay for me but wouldn't hesitate to contact you again if required.
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Review from Paul S (Son of Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home Elmwood House Care Home is. From entering the building I felt relaxed and everyone was helpful with a smile. I would call it top class 5 star. The whole place is clean and a fresh smell to it. The office staff are very polite with a good attitude all with impeccable manners. Rooms
are spacious and light. My mother was only in Elmwood for a few days before she died, but I was more than happy with the way she was treated. Well done Elmwood.
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Review from Mark C (Son-in-law of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home seems calm, clean the residents are clean and seem comfortable.
The staff are friendly, caring and attentive.
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Review from G C (Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm not satisfied with my room, too small.
Otherwise, food good, entertainment good, very good staff that look after us. Always available when we need them.
Reply from Clare Sheehan, Careline Advisor at Elmwood House Care Home

Thank you for your review; we value all feedback as it helps us to improve our service where required. We are sorry to hear that you are unhappy with the size of your room and following our conversation we look forward to resolving this in the near future. The wellbeing and happiness of all our Residents is of paramount importance to us.

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Review from A B (Relative of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience is excellent, staff are very friendly and helpful, no complaints.
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Review from S P (Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best care home I have stayed in.
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Review from F S (Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I like living here.
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Review from Madge W (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind, but at weekends are under a lot of pressure as they are very often short of staff and take time to come to bells. Often miss out on the once a week bath.
Reply from Claire Hurworth, Care Line Manager at Elmwood House Care Home

Thank you for your review; we value all feedback as the helps us to improve our service where required. We have taken on board your comments about the number of colleagues available to deliver care. Please be assured that staffing needs are regularly reviewed and that our staffing levels do meet regulatory requirements. Thank you for your encouraging comments about our carers, we will be sure to pass on your kind words to them.

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Review from L T (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very friendly and welcoming. The staff seem very caring and provide some good activities. Residents decorate their rooms as they wish and have a choice of lounges to use. The gardens are beautiful and mum likes to sit outside and watch the ducklings on the pond whilst having an ice cream.
The food is homemade and mum has put weight on! Lots of visitors who join in. Glad we chose this place, they look after mum very well.
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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Elmwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Elmwood House Care Home is calculated as follows: ( (117 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elmwood House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Liliana

Liliana Barbu

Job Title: Home Manager

What does ‘kind care’ mean to you?


“To bring a smile to the face of each resident I speak with, and to make sure each resident is comfortable, pain free and happy.”


As a Registered Nurse, Liliana has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Liliana closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Liliana remarked:


“I love being able to make decisions that help our residents, and I also like being here for my colleagues when they need me.


I like to work with people, for people. My biggest sense of achievement at work is when people feel they can trust me.”


Outside of work, Liliana enjoys traveling, especially meeting new people and learning about different cultures, customs and traditions. She also likes listening to music.


If you would like to find out more about Elmwood House care home, Liliana would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmwood House Care Home to verify any information. View our terms and conditions. Elmwood House Care Home has an Enhanced Service - more info.