Priory Court Care Home - Avery Healthcare

Priory Road, Stamford PE9 2EU
Review Us
9.8 66 Reviews
  • Priory Court Care Home - Avery Healthcare, Stamford
Nestled on Priory Road in a quiet residential area, Priory Court Care Home has been thoughtfully constructed to harmonise with the look of the local area, offering views of St Leonard’s Priory ruins. Just a short drive from convenient public transport links to Peterborough and beyond, it ensures accessibility for loved ones to visit.

Priory Court caters to individuals with residential, respite and dementia care needs, providing en-suite rooms on the ground floor for residential care. Couples or companions are warmly welcomed to continue their care journey together. The bedrooms, designed for comfort, include double rooms for couples. Emphasising the finest dementia care in Lincolnshire, the Stamford care home offers exceptional dementia services, fostering mental stimulation and physical activity. The facility has a hair salon, cinema room, café and more, catering to diverse relaxation needs.

Person-centred care is the team's priority, and they encourage family involvement. Everyone is welcome to visit the café, enjoy the garden with a loved one, or volunteer. You can also stay updated on the home's activities and events by exploring the dedicated Facebook page.
Show Priory Court Care Home - Avery Healthcare on the Map

Care Provided by Priory Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1350 – £1450

These prices are only a guideline, please contact Priory Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cathy Charley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • 65 years +
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Priory Court Care Home - Avery Healthcare Reviews (66)

9.8

Priory Court Care Home - Avery Healthcare has a Review Score of 9.8 (9.803) out of 10, based on 11 reviews in the last 2 years.
Over all time Priory Court Care Home - Avery Healthcare has 66 reviews.

Overall Experience
  • 48
  • 16
  • 2
  • 0
  • 0
Date Published
  • 66
  • 1
  • 4
  • 11
  • 55
Reviewer Connection to Priory Court Care Home - Avery Healthcare
  • 21
  • 9
  • 9
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 66, showing 41-60
Review from Edward A (Son of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall good but staff changes have lead to a lack of continuity and support.
Hopefully, this will improve in the next couple of months.
Pleased with new temporary management and hoping trend will continue elsewhere.
Reply from Kelly Walker, Registered Manager at Priory Court Care Home - Avery Healthcare

Thank you kindly for your review.
We miss your mum dearly here at Priory Court.
We have made positive steps with recruitment and have welcomed new staff into the team.
Appreciate the feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris S (Husband of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is in Priory Court and since she has been in she has had excellent treatment, staff go the extra mile to make my wife happy. My wife sees the staff as good friends. The staff are so lovely and friendly to me when I visit. My wife is so much better what a wonderful job the home has done.
Reply from Kelly Walker, Registered Manager at Priory Court Care Home - Avery Healthcare

Thank you for your kind words, we will pass these comments to the staff of Priory Court.
It is our pleasure to care for your wife and we value the trust and kindness you show to the staff when you visit.
Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diana L (Daughter of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It is now four months since my mother passed away. Her last month in the local hospital, not the care home. Prior to her going to the hospital the care at Priory Court was very variable. Individually staff were lovely but together the care was less than perfect. As a 95-year-old, almost blind, deaf
and poor mobility, it wasn't right she waited often 29-30 minutes for the bell to be answered if she needed the bathroom. Once she fell out of bed trying to do it herself and it was an hour before anyone checked. A bed with sides would have been appropriate. No effort was made with her dietary needs nor was checks made she had drunk enough liquid.
Reply from Kelly Walker, Registered Manager at Priory Court Care Home - Avery Healthcare

Dear Diana,


I am sorry to hear you had not been satisfied with the service at Priory Court in March of this year, since such time we have made considerable changes to the daily management of fluids and call bells.
We always welcome feedback as this assists us to review the service and make changes when appropriate.
Thank you kindly

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Respite Resident) published on 1 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident for 7 days to recover from a road traffic accident. This was a nice environment in which to rest and recover. Staff were very kind to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M L (Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot find fault with the care home. The staff are polite. My room is lovely and I have a lovely view of the garden.
The food is second to none, delicious. Arrangements are available for pedicures, manicures and hair care. Also, care for all clothes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon B (Friend of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Priory Court has a welcoming, homely feel to it. The residents' wants and needs are addressed as swiftly as possible. All staff I encounter on a day to day basis are hardworking and dedicated to providing good care and creating a safe, comfortable place to be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte P (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were reluctant to put our mother into full-time care but had run out of other options. Priory Court has exceeded our expectations. The staff are wonderful in the care and love they offer to our mother. They are supportive and helpful to me and my brother also.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I F (Niece of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My auntie receives good care and I find all the staff no matter what their roll to be helpful and considerate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lis M (Daughter of Resident) published on 10 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found the staff very welcoming friendly creating a fun atmosphere for everyone on Christmas Day. The Christmas dinner in the fine dining room was very good the pudding was excellent, the service was first rate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Son-in-law of Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the gold standard in care. I moved my lovely mum in law to Priory Court through neglect at her previous care home. The difference is truly amazing. The staff are superb, everything in their power is done to stimulate the residents. Exemplary care in every sense. Bravo, good people at Priory
Court. All deserve the utmost praise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I F (Niece of Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I believe my auntie is receiving good care. They are on the whole, good staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Partner of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely care home, needs more coffee cups and a pleasanter place for people to smoke, instead of being obliged to sit in a damp corner next to a dustbin, six feet away from a high hedge which allows no sunlight.
As a paying resident, I think they should be allowed to smoke in the garden where they
so choose.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer T (Daughter of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good care home. Mum's happy being here. Lovely staff, free drinks for guests.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Friend of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very clean and friendly atmosphere all around. Meals are well catered and punctual. Activities are updated weekly and appear to have a great response.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard G (Nephew of Resident) published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good residence for my 'uncle' who is well respected by helpful, friendly staff. Good food too and excellent medical support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Relative of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is always a pleasure to visit Priory Court. The welcome at reception is warm and all staff very pleasant. The home is well kept and stylish.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue B (Daughter of Resident) published on 5 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful caring staff, this nursing home is more like a hotel with amazing facilities and high standards of cleanliness and furnishings, including a cinema room serving popcorn and sweets when showing old movies and private dining room for residents to entertain the family.
Daily entertainment program
incorporating all festivals and celebrations with quality musicians and singers. Highly recommended, my dad has been in 4 nursing homes over the years and this is the absolute best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Friend of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We phoned prior to making a long distance visit to a friend who has recently moved there and were most impressed to find we were expected when we arrived the following day. The welcome was warm and friendly, we were escorted to our friend's room and immediately offered a hot drink. An excellent first
impression. We have experience of visiting many care homes but the spaciousness and quality of Priory Court and it's furniture and fittings is more in keeping with a high-quality hotel. The resident's rooms are larger than most, well decorated and equipped including a wet room. When leaving we were offered a tour and were impressed to see the spacious dining room, the private dining room for residents, parties and the cinema room with its sweet store! All the staff we met were friendly and went out of their way to be helpful. We feel our friend could not be in a better place and are confident that she will be well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher S (Husband of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home does wonderful things and has made a big difference to my wife. The care is excellent and also the friendships. Even the little things that is done for me. My wife has advanced Parkinson's with a severe disability but even at times like my Birthday, Valentines, Wedding Anniversary and Christmas,
some members have gone to the trouble of getting a card for me and putting it from my wife. I have never found out who gets them but it means so much to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny R (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a warm and friendly atmosphere. All the staff from reception when you enter carers, cleaners, kitchen staff and manager all provide an excellent standard of care with a smile. My late mother was beautifully cared for in the three months she was a resident. I couldn't have asked for more.
I was always kept fully informed regarding her care. The highest accolade I can give is that it is where I want to be if I need care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Priory Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Priory Court Care Home - Avery Healthcare is calculated as follows: ( (117 Excellents x 5) + (15 Goods x 4) ) ÷ 132 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Priory Court Care Home - Avery Healthcare is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Priory Court Care Home - Avery Healthcare has an Enhanced Service - more info.