Toray Pines Care Home

My parents were admitted on 11/8/16 for respite care and we cannot speak highly enough of all the staff at Toray Pines. I wish in particular to mention the activity manager who has been absolutely marvellous. She has communicated with me whenever we have contacted her, she has gone above and beyond to help our family at what has been a very stressful time. She is a true credit to this establishment and I cannot speak highly enough of her.

My mother has been at Toray Pines since December 2016. Staff are always pleasant and obliging. Any queries we have had, have been dealt with efficiently, quickly and explained clearly.

My mother has been in Toray Pines for 15 years. I all that time, she her sister and friends have been treated with utmost care and love. The staff and home staff has changed over the years, which has always been managed with little disruption to residents. As and when, if as a family we have any reason to speak to matron or management there has always been total professionalism throughout. My mother is a fine example of a well managed caring home. Excellent food/facilities.

The care given to my cousin who has severe dementia is of a good standard. Her needs are taken care of in a dignified way. The surroundings i.e décor and layout are extremely pleasing. The menu daily is of a high standard, with a good varied choice. Cleanliness is superb.