White Gables Care Home, Lincoln, Lincolnshire
White Gables Care Home, Lincoln, Lincolnshire
White Gables Care Home, Lincoln, Lincolnshire

In the picturesque village of Skellingthorpe in Lincolnshire, White Gables is a friendly and welcoming care home offering residential dementia and nursing dementia care.

This lovely home offers the choice of several sitting rooms and dining areas, all of which are tastefully decorated and furnished for maximum comfort. In addition, there is a sunny conservatory, memory room and hairdressing salon. The large, enclosed garden, which includes a delightful sensory area, is a popular place to spend time with friends and family. All bright, comfortable bedrooms are all easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

White Gables’ Home Manager makes sure that all residents receive the kindest possible care. The extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and suggestions from family members that might make their stay that little bit more enjoyable.

Group: HC-One

Person in charge: Catherine Mitchell (Home Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on White Gables Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.6 White Gables Care Home has a Review Score of 9.6 (9.624)

The Review Score of 9.6 (maximum of 10) for White Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for White Gables Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.806 for White Gables Care Home is calculated as follows: ( (214 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 258 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.818 Points relating to the number of positive Reviews for White Gables Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11 Target = 0.818

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend White Gables Care Home?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to White Gables Care Home

  • Daughter of Resident/Service User
    13
  • Nephew of Resident/Service User
    2
  • Resident / Service User
    2
  • Wife of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

My experience of White Gables Care Home in the past 6 months since my wife became a resident, is that adequate staff are available and experienced to deal with the many different requirements of residents with respect and dignity. I have not had occasion to make any complaint but only request to enquire about my wife's condition and ongoing care has been met satisfactorily.

How likely would you be to recommend White Gables Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

During the month of June, Dad had a fall and unfortunately had to go to A&E due to having banged his head. Although he was lucky enough to be back in the care home by lunch time, it made us realise even more how grateful we are to all the staff for looking after him so well.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mum was privileged to be with you only a few weeks before she died. We were very impressed with your home. The professionalism of all the staff, how smart they looked, how friendly they were. How accommodating to our needs. We wished we had known about you much earlier.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad had been in three care homes before finding White Gables. He was treated really badly in the past and it was extremely important that I found a caring care home for him. I asked around and got varying reviews but I have to say that White Gables was excellent. The decor is not fancy but the staff were cheerful and very caring and kind. Sometimes things did go wrong but, in my opinion, it's the way things were handled and sorted out that mattered and White Gables were helpful and did their best. My dad sadly passed away but I feel his end of life care was excellent and compassionate. I would, and have, recommended White Gables as an excellent care home.

Thank you.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff from the management side, nurses, carers, catering and cleaning are all very kind and caring. Nothing is too much trouble. I am confident that my Mum could not get any better care than she is getting in what at times must be very difficult circumstances. I feel very lucky that my Mum is in White Gables Care Home.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is being cared for wonderfully here. His personal care is brilliant, such a contrast to his previous experience of care home life.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad had been in White Gables Care Home for 18 months ago and his care has been superb. He is happy, settled and well looked after. As his close family, we appreciate being kept up to date with his health and care plan. Inclusion in all decisions regarding his care is always welcome. Thank you from all the family.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care from all staff. Good food, clean rooms. Staff made family members feel welcome. Nothing is too much trouble. Fabulous place.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum's overall condition has improved so much since we moved her to Skellingthorpe. The care is so well suited to dementia sufferers and we have found staff kind and attentive to the family as well as residents. Mum's personal hygiene has improved dramatically and White Gables is very clean and uplifting. There are lots of things going on to help prevent boredom and depression. Rooms are very pleasant and outside areas.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Always had a good experience here. The care workers are always friendly.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Day Care: Excellent care for residents and also most of the staff are caring of families of the residents and are made very welcome.
Night Care: Satisfactory could do with more than sitting in front of the T.V.
Laundry Service needs to improve (maybe night staff could help with ironing).
Domestic Service: Excellent home, is always very clean and smells fresh and looks clean and homely.
Activities could do with a little more action for residents.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

HC-One, Careline Team at White Gables Care Home responded to this review on 16 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
It is the aim of all White Gables staff to ensure that a high standard of care is given, regardless of the time of day, the Home Manager makes regular night checks at various times of the night and receives feedback from visitors in the home during out of hour’s periods. The Home Manager, along with the Nurses in charge at night will ensure that all staff are undertaking their job role professionally and that the care of the Residents is delivered appropriately and in line with company policies and expectations. Night staff are responsible for ensuring that bedding, towels etc. are washed and ready for use during the night, ironing is the responsibility of the laundry staff.
The activities coordinators provide a mix of activities consisting of highly visible group activities which are programmed together with less visible 1-1 activities for residents who are unable to participate in group events. The activities staff are always open to suggestions from relatives and residents for activities that may offer different challenges to an individual.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

A very good nursing home everybody is always welcome and made to feel part of the home environment, residents and visitors. Day to day personal care is 100%. The care home White Gables could do with some updating other than that an excellent provider.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

We were invited to join them for a tea party in celebration of the Queen's birthday. It was lovely, residents and staff having a lovely tome, singing, clapping and eating cake, especially seeing my nana having a great time with her grandchildren and great-grandchildren.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whites Gables is a comfortable and caring environment. The rural setting provides a relaxed atmosphere and the staff are considerate and welcoming.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has always been treated kindly and with dignity. I never announce my visits and have always found her to be clean, comfortable and her needs well catered for. I would recommend this home to anyone who wants their relative to live the best life they can in the circumstances.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I enjoy my time here and feel as if the staff really do want to help and value my company.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marvellous, can't fault it, the staff are lovely, very kind, my room is beautiful nothing is to much trouble.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home that takes special care of all patients. Happy that my aunty is being well cared for.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm writing on behalf of my mum. Her eyesight isn't very good. My mum has expressed her feelings on her short stay at White Gables and has no complaints. She's very happy with the way the staff and everyone concerned has looked after and cared for her. She has enjoyed her stay. I'm also very happy and therefore no complaints from me either. Mum sais she's had some lovely meals and plenty of cups of tea. The rooms are very presentable and clean.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident at White Gables since 2004 which speaks volumes for the whole care package which she receives there. The staff are friendly, helpful and well trained. They are caring and thoughtful in their dealings with Mum and have always treated her with dignity and respect. Her privacy is always considered and I have full confidence that she is in a secure and happy environment. The Home provides 24 hour medical care from qualified nurses who also keep the family informed of any treatment needed. The food is varied and cleanliness is first class. The management and staff are approachable and queries are dealt with promptly. Nothing is too much trouble.
I consider myself very fortunate to have found White Gables and have always been very grateful for the tremendous support and friendship given to both Mum and myself as NOK.
I can and do recommend White Gables.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad has settled well at White Gables he is well cared for and the home is clean and the staff are attentive.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having experienced two previous "care" homes with my mother in one and my grandmother in another I held a very special opinion upon the validity of most claims you and all others make on quality of care. White Gables is a singular and outstanding exception. Your "quality of care" knew no bounds you gave so much more. You gave my aunt a "quality of life" with genuine respect but in a warm and loving manner. You nurtured her dignity and never patronised her. Thank you.

How likely would you be to recommend White Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

October 2016

HC-One Best Overall Garden

Recipient: White Gables Care Home

Date: Wednesday 19 Oct 2016

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

September 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at White Gables Care Home