Barchester Claremont Parkway Care Home

Holdenby, Kettering NN15 6XE
Review Us
9.7 143 Reviews
  • Barchester Claremont Parkway Care Home, Kettering
Claremont Parkway Care Home provides round the clock residential care, nursing care, and respite breaks in a modern setting in Kettering.

The home is surrounded by landscaped gardens and close to open green spaces and local amenities. The home has undergone an extensive and wonderful refurbishment in 2022 with new décor and more lounge and dining areas for sociable eating and activities.

Getting to know each resident is paramount for the team which ensures they can provide the best personalised care possible, along with a choice of activities and fine dining courtesy of the in-house Chef and catering team. Everything you could need to feel at home.

Care Provided by Barchester Claremont Parkway Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1430

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

The price(s) shown are provided by the care home. Contact Barchester Claremont Parkway Care Home for full pricing details and T&Cs.

Contact Barchester Claremont Parkway Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Claremont Parkway Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chloe Hornby (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 49+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (22)

Barchester Claremont Parkway Care Home Reviews (143)

9.7

Barchester Claremont Parkway Care Home has a Review Score of 9.7 (9.689) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Claremont Parkway Care Home has 143 reviews.

Overall Experience
  • 86
  • 53
  • 3
  • 1
  • 0
Date Published
  • 143
  • 2
  • 8
  • 19
  • 124
Reviewer Connection to Barchester Claremont Parkway Care Home
  • 46
  • 27
  • 15
  • 12
  • 12
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 143, showing 141-143
Review from George B (Resident) published on 18 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Transferred from K.G.H for rehabilitation and physiotherapy just after Christmas 2015. Room available very comfortable and clean. All staff friendly and helpful, assisted and encouraged now I am able to wash, dress and mobilise short distances independently, still have carer to have showers or baths
as I choose. Food menus have choice and I enjoy cooked breakfast, hot dinners and dessert, tea times choices of hot or cold with suppers before settling down at night can have hot drinks as requested. Enjoyed social chats, group activities, music entertainment and 1-1 nail care with activity team.
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  • Value for Money
Review from J N (Friend of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My friend has been transferred from 'care' to 'nursing care' this month. Nothing appears to have changed with regards to response time to call button e.g 20-30 minutes sometimes and she is still waiting for too long for medication when requested. She has asked the manager to go and speak to her but
without response. We are constantly having to pacify her because she feels neglected and made to feel a nuisance with the staff. Our observations are that there are so few staff on duty they are seldom available to help her. Staffing shortages affect both residents and the staff themselves!
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Review from John M (Son of Resident) published on 9 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express our thanks for the preparations and decoration by the activities organiser for my mother's 96th birthday celebration. The buffet prepared by the chef and catering staff was excellent and the birthday cake was magnificent. Thank you to all concerned.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
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  • Value for Money
Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Barchester Claremont Parkway Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Barchester Claremont Parkway Care Home is calculated as follows: ( (169 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 224 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Barchester Claremont Parkway Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (11)

Chloe

Chloe Hornby

Job Title: General Manager Joined: 2026

Hello, my name is Chloe, and I am the General Manager at Claremont Parkway.


I started my role in January 2026. I am a registered nurse and have a background in stroke rehabilitation and elderly care. My role is to support the nursing team to deliver safe, effective and person-centred care.


I am passionate about personalised care planning and empowering people to choose a home where they feel valued and supported. I promote a warm and welcoming home that thrives on open communication with residents and families alike. I hope to meet you all soon as I settle into my new role at Claremont Parkway.

Emma

Emma Moore

Job Title: Home Administrator Joined: 2012

Hello. I am Emma, the Home Administrator at Claremont Parkway.


I have worked here for nearly 15 years in several roles, so I feel I know the home, the residents and the team really well. I support the work of our General Manager and help residents and families with paperwork and financial matters.


I am passionate about delivering the highest quality of work for our residents, their families, suppliers, and staff. I embraced an opportunity with Barchester Healthcare, with training, guidance and great support, I am able to provide support to the families and residents for all their different administrative needs.


I look forward to continuing my work at Claremont Parkway and contributing positively to the lives of those we care for.

Nicoleta

Nicoleta Cercel

Job Title: Registered Nurse Joined: 2024

Hi, my name is Nicoleta, and I am a Clinical Lead and one of the Senior Nurse team here at Claremont Parkway Care Home.


My role is to support and lead the clinical team of nurses, care practitioners and care assistants to provide high-quality, person-centred care that exceeds regulatory standards.

Barbara

Barbara Head

Job Title: Care Home Assistant Practitioner Joined: 2012

Hello. I am Barbara, a Care Home Assistant Practitioner at Claremont Parkway. My role is to support the work of the Nurses so I help with medication rounds and wound dressings, as well as working as a Senior Carer. I have been part of the Claremont Parkway team since 2012, and I love what I do. Every day is different, and I enjoy being able to make residents feel as comfortable, supported and healthy as possible.

Paramjeet

Paramjeet Singh

Job Title: Head of Maintenance Joined: 2025

Hello, my name is Paramjeet, and I am the head of maintenance here at Claremont Parkway.


Before joining Barchester Healthcare, I worked for the Tata Group as an Assistant Chief Engineer, with over 20 years of experience in engineering.


I have a passion for helping people and will ensure Claremont Parkway Care Home is in the best working order at all times, so our residents and staff feel safe and secure in their living and working environments.


When not at work, I spend my time with my family, my wife and two children.

Madalina

Madalina Milea

Job Title: Head of Housekeeping Joined: 2016

Hello, my name is Madalina and I'm the Head of Housekeeping here at Claremont Parkway.


I joined the Claremont Parkway team in 2016. Starting in laundry and working my way up to learn all the necessary skills to provide the quality of service Barchester Healthcare requires of a Head of Housekeeping. I'm an organised person who believes everything has its place. It is a daily pleasure for me to be able to care for our residents’ rooms and their belongings. Getting to know them, and their families is a real privilege.


I’m a local lady with a teenage son, husband and dog! With a passion for horticulture and house plants, the flora in and around Claremont Parkway will also be safe in my hands.

Josie

Josie Andrews

Job Title: Housekeeping Assistant Joined: 2025

Hello, my name is Josie, and I am so proud to be part of the housekeeping team here at Claremont Parkway.


I take great pride in my work and will ensure that our home is kept to the premium Barchester standards at all times for all our residents and visitors. As a mother of two, I understand the importance of continued cleanliness. I'm in the fortunate position of being able to get to know our residents really well; it's a pleasure having my daily chats with them all.

Karen

Karen Whitney

Job Title: Activities Coordinator Joined: 2013

Hello, my name is Karen, and I'm the activities coordinator for Claremont Parkway.


I am at the heart of the daily life at the home, dedicated to ensuring every resident's day is filled with joy, purpose and connection. With true passion for person-centred care, my main mission is to enrich the lives of our residents through meaningful activities and events. We aim to hold organised community celebrations, facilitate gentle exercise and also quieter, nostalgic 1 to 1 sessions.


My goal for the residents is to get to know them and their unique stories and hobbies that help me create bespoke activity planners which support friendships to be formed. With fuller and more engaging activities, bring joy and laughter into our home.

Elain

Elain Carey

Job Title: Activities Assistant Joined: 2017

Hi, I'm Elai,n and I'm so proud to be part of the activities team here at Claremont Parkway.


My absolute passion is our residents; there is nothing I love more than seeing a smile on someone's face or hearing a wonderful story from their past. My goal every day is to make sure life is vibrant and full of laughter. Whether we are busy with a big event, enjoying some creative arts and crafts, or simply sitting down for a quiet, meaningful chat over a cup of tea, I strive to make all moments count.


I feel so lucky to spend my time getting to know the residents and their families, building that rapport and creating an environment where everyone feels included.


I can't wait to see you at our next event!

Elly

Elly Syapooli Fundiwa

Job Title: Healthcare Assistant Joined: 2024

Hello, my name is Elly and I’m a healthcare assistant here at Claremont Parkway. I joined the team in October 2024. Whilst in Africa I qualified as a registered Clinical Care Nurse and worked for over 10 years in an Intensive Care Unit.


I have a passion for care and enjoy getting to know our residents better, I'm supported by the team here, and encouraged to learn more, being motivated daily I feel I made the right choice joining this wonderful home.

Alice

Alice Mullen

Job Title: Resident Ambassador Joined: 2025

Hello, my name is Alice, welcome to our beautiful home.


I've lived at Claremont Parkway since May 2025 and know the staff really well. I welcome the opportunity to serve as the liaison between my fellow residents and the management team. I'm a proud mother of one daughter, son-in-law and 2 grandsons, who all mean a great deal to me. I love to visit the theatre and watch a good drama or musical.


If you have any questions about living your best life at Claremont Parkway, please feel free to chat with me over a cuppa when you visit our beautiful home.

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