Carlton Nursing Home

398 Carlton Hill, Carlton, Nottingham NG4 1JA
Review Us
9.3 8 Reviews
  • Carlton Nursing Home, Nottingham

Care Provided

Primary Care Categories

  • Older Person Care
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 29 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1100
  • Self-Funded Nursing Care: £1150 – £1500
  • RESPITE Self-Funded Residential Care: £950 – £1100
  • RESPITE Self-Funded Nursing Care: £1150 – £1600

These prices are only a guideline, please contact Carlton Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Catherine Flavill (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS and Private referrals
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)

Visiting

  • Open for visitors. Please call to book a room.

Parking

  • Parking on site

Are you the Owner/Manager of Carlton Nursing Home? View your Advertising Options
9.3

Carlton Nursing Home has a Review Score of 9.3 (9.281) out of 10, based on 6 reviews in the last 2 years.
Over all time Carlton Nursing Home has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 4
  • 5
  • 6
  • 2
Reviewer Connection to Carlton Nursing Home
  • 5
  • 2
  • 1
Total of 8, showing 1-8
Review from Patrick U (Husband of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was placed into Carlton Care Home after being at the Brain Injury Unit. she was bed bound and suffered delirium, she was treated with care, the staff were very good, especially the 2 ladies that cleaned her room, they were superb and went above what their job entailed. Most of the staff were
friendly and could not help enough, meals were mostly very good but my wife hated anything with more salt and pepper or anything slightly spicey, the staff were brilliant. her room was kept very clean and tidy, the only moan I had with the room was that my wife was bedbound and all she could see was through a window that was high off the ground and all she could see was the eve of a building and the sky. she was asked many times to be taken out of bed but she had a fear of the hoist, so the staff had to abide by her wishes. the management were excellent and I wish I could have said thank you to the unit manager but she was on leave, I will say it here, THANK YOU to all for your hard work.
Reply from Billi Rai, Owner at Carlton Nursing Home

Thank you for your kind words, I will share this with our team.I hope # has settled back at home, she is greatly missed.Take care and give her our love.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul G (Son of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not thank the staff at Carlton Care Home enough. My dad has been in there nearly 2 years. They provide an outstanding service to my dad, nothing is to much trouble for them. I would highly recommend Carlton Care Home because everyone who works there strives to provide excellent service. Thank
you all so much for taking care of my dad.
Reply from Billi Rai, Owner at Carlton Nursing Home

Thank you.I will share your kind words with our team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul L (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent the final 18 months of her life at Carlton Care Home when dementia and safeguarding issues made it impossible for her to live at home. During her time there she was treated with care, dignity, and love by all involved with her care. Everybody loved her and I was happy that she had gone into
a home from home who looked after her like family. Myself and my wife got to know the majority of the staff there and cannot praise them highly enough. The care and nursing standards were beyond reproach. Again myself and my wife would like to say a personal thank you to everyone there for their love and dedication to my mum during her sad decline into the hinterlands of dementia.
Reply from B Rai, Owner at Carlton Nursing Home

Thank you so much for your kind words.I will pass your praise onto our staff.Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart C (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a fabulous home that is well run with amazing staff that truly care, My mum spent 4 years here and we were so with happy with her care, we have nothing but praise for this care home, its was my mums home and she was happy.
Reply from B Rai, NI at Carlton Nursing Home

Thank you for your review.It was a pleasure looking after mum, she was a part of our family and is missed.We all wish you and the family all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard B (Son of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has now moved back to her home town having resided at Carlton Care Home for the last year. We have always been happy with the standard of care and staff interaction during a particularly difficult period for my mum both emotionally and health wise. They have always listened to and acted on our concerns,
both from a medical and motivational point of view. Thank you the the manager and the team.
Reply from Cath Flavill, Owner at Carlton Nursing Home

Thank you for a lovely review. We're pleased that mum is closer to her friends. It was a pleasure caring for her.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte N (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was placed in Carlton's care home in December 2023. We were nervous about his move to another home due to a past experience; however, upon admission, we felt happy, relieved, and confident in the staff and care provided at Carlton Care Home. Staff were always friendly, caring, well trained, and
provided excellent care to residents. They always kept us up to date about Dad's care. The care home feels like a comfy pair of slippers from the minute you walk in. It feels homely, has a lovely smell of home-cooked meals, and is spotlessly clean. Sadly Dad passed away in April. The staff were so supportive and we couldn't have gotten through this without them. Dad enjoyed his last few months of life at Carlton Care Home and spent a lot of time singing, which the staff would often join in with. I would like to thank the Manager, and her team for everything they did for Dad and for their dedication, compassion, and care. This is an excellent care home that I would recommend to anybody.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael B (Son of Resident) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent three years at Carlton Nursing Home. It provides a homely atmosphere and gives special attention to the likes of the residents. It provides great home cooking and lots of entertainment to keep the residents happy. On a day to day basis it is run by the matron who is vastly experienced
in the care sector. Unfortunately, on reaching 94 years, my mother was at end of life. I was able to visit her whenever I wanted and was kept happy with biscuits and coffee! The staff were brilliant. My mother's care was brilliant. The staff talked to her every time they came into her room and at all times treated her with respect and in a way that preserved her dignity. The home kept me informed at all times and took control of the formalities promptly after her death. I would recommend this home most highly.
Reply from Cath Flavill, Manager at Carlton Nursing Home

Thank you so much for this wonderful review. I have shared this with all our staff and it has been gratefully received.
It was a pleasure looking after Mum.
Should you require any support please do not hesitate to get in touch with us.
Thank you again from us all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lila L (Daughter of Resident) published on 1 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted into this care home following discharge from a hospital stroke unit in July 2020, during the first outbreak of Covid-19. It was a very difficult decision to make in a very short space of time due to the pandemic. The care she received during her eighteen-month stay was excellent.
The staff were very caring and like a family to her. Her nursing care was excellent in very difficult circumstances, especially during her last few days before she passed away. As we were not allowed full access to visits during her stay, the staff did everything possible for us to be able to have some face to face contact e.g. through windows. I would definitely recommend this home for nursing care.
Reply from B Rai, Owner at Carlton Nursing Home

Thank you, I will share your lovely review with our team.
If there is anything else we can do to support please get in touch.
Wishing you and the family all the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.281)

Overview of Review Score

The Review Score of 9.3 (9.281) out of 10 for Carlton Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Carlton Nursing Home is calculated as follows: ( (52 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Carlton Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Carlton Nursing Home

What types of Care is Carlton Nursing Home registered for?

Older Person Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Carlton Nursing Home have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Carlton Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Carlton Nursing Home to the centre of Nottingham?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlton Nursing Home to verify any information. View our terms and conditions. Carlton Nursing Home has an Basic Service - more info.