Gateford Hill Care Home

Gateford, Worksop S81 8AF
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9.1 90 Reviews
  • Gateford Hill Care Home, Worksop
Gateford Hill Care Home is a Grade II listed country house adapted to offer quality care and a comfortable environment in which people can achieve a relaxing lifestyle. It is one of Nottinghamshire’s most popular nursing and residential homes.

The home is set in a beautiful part of Nottinghamshire in the large, specially-converted period home. The home was built in 1824 and has 30 acres of grounds, including two acres of landscaped gardens for residents to enjoy.

Together with professional healthcare, Gateford Hill staff make every effort to ensure residents have an enjoyable day-to-day lifestyle with access to personal hobbies and interests.

Related health professionals, such as GPs and therapists are regularly consulted regarding care packages, which are personalised to meet the needs of the individual.
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Care Provided by Gateford Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1375
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1575

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

The price(s) shown are provided by the care home. Contact Gateford Hill Care Home for full pricing details and T&Cs.

Contact Gateford Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Gateford Hill Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Diggles (Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (63)

Gateford Hill Care Home Reviews (90)

9.1

Gateford Hill Care Home has a Review Score of 9.1 (9.141) out of 10, based on 8 reviews in the last 2 years.
Over all time Gateford Hill Care Home has 90 reviews.

Overall Experience
  • 67
  • 22
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Date Published
  • 90
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Reviewer Connection to Gateford Hill Care Home
  • 32
  • 12
  • 11
  • 5
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  • 4
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
  • 1
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Total of 90, showing 41-60
Review from John H (Son of Resident) published on 25 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident at Gateford Hill for 4 years until her recent death in November 2019. We got to know the staff and the care home well from our twice-weekly visits. At all times the home was calm and relaxing which suited my mother extremely well. The staff went about their jobs with efficiency
and confidence. The home always seemed to have sufficient staff on duty which helped to sustain the calm atmosphere. Although obviously busy at times the staff never seemed to be rushed into frantic activity. My mother was treated with dignity, respect and patience despite occasionally being difficult to manage towards the end as confusion and incomprehension sometimes affected her. She was blind during all of her time in the home but this was also managed by the staff effectively. Food provided was satisfactory. Medication was given appropriately and well-monitored. Medical professionals were called in quickly when required. We were happy for my mother to remain in this care home.
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Review from V P (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff couldn't have been any better. Mum was treated with dignity throughout. Would recommend Gateford Hill Care Home to anyone. Cannot thank the staff enough.
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Review from A T (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely warm and welcoming home. Smelled of toast when I first visited unannounced. Food was of a very high standard and brought to mum hot in an appetising way. All the staff spoke to me and greeted me in reception. Staff are lovely, friendly and will help you in any way they can, always making it feel
like home. Personal items are welcome to give the rooms a homely feel, and I visited whenever I wanted and stayed as long as needed too.
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Review from A F (Sister of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What amazing care my sister had for the last three and a half months of her life. When she moved to Gateford Hill for end of life care. The staff were truly amazing, genuinely caring toward her. She loved each and every one of them.
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Review from Christine A (Wife of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Short stay for end of life care. Couldn't be bettered.
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Review from L E (Daughter of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into respite care at Gateford Hill initially for three weeks. Mum was happy and settled well and decided to extend her stay. Mum, unfortunately, passed away during that time.
Family experience with the care, support and compassion from all the staff was excellent and nothing was too much
trouble.
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Review from Bert B (Son of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was very ill following a stroke when he was admitted to Gateford Hill Care Home in May 2018. Although he is 90 years old next month and has had his speech affected, he has thrived under the watchful care of the staff here, who have nurtured him back to something like the dad/grandad of old. Relatively
self-sufficient, eating and drinking well and with a sense of humour restored.
Great.
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Review from P R (Son of Resident) published on 17 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother came into Gateford Hill, she has looked 100% better. With the help of the excellent service she has received from the friendly and welcoming staff.
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Review from Pamela N (Wife of Resident) published on 17 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is only recently (6 months) that my husband has been coming for daycare once a week. He has a complicated illness and Alzheimers/Dementia and he is thoroughly enjoying it at the home.
I have left him for 5 days whilst I have respite and the staff have been wonderful. Courteous, professional and
caring. I have also been treated with so much consideration and empathy. The home is warm and inviting and everyone is so kind. My husband has had a wonderful time and I have had peace of mind. I would recommend it to anyone.
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Review from S L (Son of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum received was second to none. The staff showed care for my mum and that she mattered to them. They got to know mum well and what she liked and she was very happy thank you.
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Review from C D (Daughter of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were lovely, caring and efficient and hard working at all times and really cared about their residents. They were friendly with the relatives as well. The staff were well trained in all their duties which were many.
The admin staff were very helpful with post and payments and gave good advice
when approached. My mum loved the staff that cared for her.
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Review from Wendy B (Wife of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was well cared for with kindness and respect and me and my family could not have wished for anything more. The staff were friendly and caring and we would recommend the home to anyone.
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Review from Julie F (Daughter of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has received palliative care from the 23rd July. The staff have treated mum with dignity. They have been wonderful, nothing too much trouble. One of the staff is marvellous, always caring and thoughtful, another member of staff is also very good. The care from the staff has been excellent, they
all have treated mum with respect, dignity and care. I would highly recommend Gateford Hill nursing home to anyone.
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Review from Claire G (Daughter of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad went to Gateford Hill for end of life care. In those 15 weeks every member of the team took our dad into their hearts, they cared for him above and beyond their duty. We cannot find enough words to say how utterly grateful we are to every single member of the team. We will never forget the excellent
care, love, laughter they gave him every day and not forgetting the many times they cared for us too. They made a bad time a little easier for us. All of the family thank you from the bottom of our hearts for the care Dad got right till his last minute at Gateford Hill.
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Review from P H (Son of Resident) published on 19 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely location and a fine building/surrounds. Rooms good size and functional. Cleanliness good - some rooms a little tired which tend to look not as clean.
Staff caring and prepared to listen to any concerns. Not sure if enough of them especially at night/weekends.
Upstairs lounge/dining areas
could do with a revamp.
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Review from Diane R (Daughter of Resident) published on 16 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to express my thanks for your help and support with our Father who has been in your care since May this year. The care he gets from all the team is nothing less than absolutely fabulous. The team have been very encouraging to Dad who completely trusts and respects them during what must
be such a frightening stage of life.
Nothing is too much trouble and all residents are spoken to and treated with the utmost of respect and are encouraged to be independent wherever possible, whilst ensuring that their safety and dignity is paramount at all times.
It goes without saying that we wish Dad didn't have to be in any care home and would have been able to retain his independence in his own home but I wouldn't want him anywhere else.
Thank you all so much for all your hard work and complete commitment of our Father, you deserve excellent recognition for your care in what we know is intensively emotional work under extreme pressures.
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Review from David R (Son of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely first class care and support. All staff very attentive to resident's needs and requirements.
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Review from Elizabeth N (Sister of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely friendly and caring staff. Nothing is too much trouble. They preserved my brother's life as a result and made his last months as comfortable as they could possibly be. A family atmosphere exists which is genuinely shared between staff and residents.
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Review from Jayne M (Daughter of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and the home and grounds are lovely. They all work hard to care for the residents and they are very happy to go beyond the work they do. Also, the residents are happy too. The grounds and home are looked after very well.
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Review from Suzanne L (Daughter of Resident) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Gateford Hill made the last few days of my father's life the best they could be - they were caring and respectful, supportive of family members, and extremely competent and caring towards my father. They talked directly to him, were always available, and never made any request seem
like an imposition. The home is an older building, but that meant that it had a much more warm and homelike feeling - much less clinical than a hospital or some other homes we viewed. They were compassionate and professional in every respect. If you are faced with the difficult decision of where a family member should receive end of life care, I would recommend Gateford Hill as making a hard time easier. Nothing will make your loss better, but they do their best to make sure everyone suffers as little as possible.
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Current Review Score: 9.1 (9.141)

Overview of Review Score

The Review Score of 9.1 (9.141) out of 10 for Gateford Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Gateford Hill Care Home is calculated as follows: ( (87 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.256 Points relating to the number of positive Reviews for Gateford Hill Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 8 Positive Reviews ÷ 13.2 = 0.606
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (7)

Claire

Claire Diggles

Job Title: Home Manager Joined: 2009

Claire has been the Home Manager at Gateford Hill Care Home since April 2026. Claire started working at Gateford in 2009 as a carer and has steadily worked her way up through the ranks via the roles of senior carer, care practitioner, unit manager, deputy manager, and finally became the Home Manager.


She graduated from the University of Teeside in 2025 with a Nursing Associate degree. Always cheerful and positive, her passion for supporting and helping people shines through in everything she does.

Haley

Haley Butterell

Job Title: Deputy Manager Joined: 2026

Haley has recently become the Deputy Manager at Gateford Hill Care Home in April 2026. She has previously worked as a Clinical Lead, as Ward Manager at Rotherham Hospital, and as a Clinical Nurse Specialist in Palliative Care at Northern General Hospital in Sheffield.


Haley has been an RGN since 2016 and graduated with a Master's in Palliative Care in 2021, both from Sheffield Hallam University. She is a loving mum, is passionate about looking after people from all walks of life and understands a care home's pivotal role in supporting people when they are at their most vulnerable. Haley believes that building relationships and trust are fundamental to care and support.

Jackie

Jackie Child

Job Title: Business Administrator Joined: 2021

Jackie has been working at Gateford Hill Care Home since November 2021, first as the Receptionist, and then as the Business Administrator since June 2023. Nov 2021 as a Receptionist. She has worked in health and social care for over 18 years and has been with MMCG for 5 years.


Jackie has achieved Level 3 in Administration and a Degree in Business and Management, graduating in June 2010. She loves people and putting the residents first, and is always on hand to answer questions from residents, relatives and team members alike.

Laura

Laura O'Brien

Job Title: Lifestyle Coordinator Joined: 2025

Laura has worked at Gateford Hill Care Home as Lifestyle Coordinator since April 2025. Laura has previously worked in health and social care in the community since 2018, primarily in caring roles. Her true passion, though, is putting smiles on people's faces. She is the Queen of Events at Gateford Hill and always has new ideas for fun things to do. Laura is never afraid to make fun of herself to make others smile and enjoys her role immensely.

Lisa

Lisa Coe

Job Title: Care Practitioner Joined: 2014

Lisa has worked at Gateford Hill in 2014 as a Care Assistant, before being promoted to Senior Carer and then Care Practitioner in 2022, and has worked across all of the communities within the home. Whilst working for Maria Mallaband, Lisa has also achieved a Level 3 in Health and Social Care.


When Lisa joined the team at Gateford Hill, it was her first role in social care, but you would never know it due to her passion and enthusiasm for providing high-quality care and support, which shines through day to day.

William

William Rankin

Job Title: Hospitality Service Manager Joined: 2025

William has been working as Hospitality Service Manager at Gateford Hill Care Home since May 2025. He has previously worked as Chief Navigation Officer on Queen Mary 2 for 7 years and has 20+ years of experience working for popular hotel groups as a General Manager.


William graduated from the University of Leeds with a Master's in Hospitality in 2015. He enjoys his daily interactions with residents and visitors alike, the fact that no day is the same, and that every day brings new challenges.

Ryan

Ryan Pridmore

Job Title: Head Chef Joined: 2025

Ryan has been working as Head Chef at Gateford Hill Care Home since June 2025. He has previously worked as a chef for a care home and for a leading food manufacturer.


Ryan enjoys the responsibility of ensuring all residents have a good experience at meal times whilst meeting their nutritional needs. He both enjoys the challenges and the rewards that this brings.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gateford Hill Care Home to verify any information. View our terms and conditions. Gateford Hill Care Home has an Enhanced Service - more info.