
Gateford Hill and all its staff are truly outstanding.V E(Daughter-in-law of Resident/Service User)

I cannot speak highly enough of the care and consideration shown to me, by everyone here.J M(Respite Resident/Service User)

The care, the staff, the food, and activities have improved their health and quality of life.Wendy B(Daughter-in-law of Resident/Service User)

Gateford Hill and all its staff are truly outstanding.V E(Daughter-in-law of Resident/Service User)

I cannot speak highly enough of the care and consideration shown to me, by everyone here.J M(Respite Resident/Service User)

The care, the staff, the food, and activities have improved their health and quality of life.Wendy B(Daughter-in-law of Resident/Service User)

Gateford Hill Care Home is a Grade II listed country house adapted to offer quality care and a comfortable environment in which people can achieve a relaxing lifestyle. It is one of Nottinghamshire’s most popular nursing and residential homes.
The home is set in a beautiful part of Nottinghamshire in the large, specially-converted period home. The home was built in 1824 and has 30 acres of grounds, including two acres...
Care Provided by Gateford Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Gateford Hill Care Home for full pricing details and T&Cs.
Contact Gateford Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Claire Diggles (Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (63)
Gateford Hill Care Home Reviews (90)
Gateford Hill Care Home has a Review Score of 8.7 (8.696) out of 10, based on 5 reviews in the last 2 years.
Over all time Gateford Hill Care Home has 90 reviews.
My mother was a resident at Gateford Hill for 4 years until her recent death in November 2019. We got to know the staff and the care home well from our twice-weekly visits. At all times the home was calm and relaxing which suited my mother extremely well. The staff went about their jobs with efficiency and confidence. The home always seemed to have sufficient staff on duty which helped to sustain the calm atmosphere. Although obviously busy at times the staff never seemed to be rushed into frantic activity. My mother was treated with dignity, respect and patience despite occasionally being difficult to manage towards the end as confusion and incomprehension sometimes affected her. She was blind during all of her time in the home but this was also managed by the staff effectively. Food provided was satisfactory. Medication was given appropriately and well-monitored. Medical professionals were called in quickly when required. We were happy for my mother to remain in this care home.
The staff couldn't have been any better. Mum was treated with dignity throughout. Would recommend Gateford Hill Care Home to anyone. Cannot thank the staff enough.
Lovely warm and welcoming home. Smelled of toast when I first visited unannounced. Food was of a very high standard and brought to mum hot in an appetising way. All the staff spoke to me and greeted me in reception. Staff are lovely, friendly and will help you in any way they can, always making it feel like home. Personal items are welcome to give the rooms a homely feel, and I visited whenever I wanted and stayed as long as needed too.
What amazing care my sister had for the last three and a half months of her life. When she moved to Gateford Hill for end of life care. The staff were truly amazing, genuinely caring toward her. She loved each and every one of them.
Short stay for end of life care. Couldn't be bettered.
Family experience with the care, support and compassion from all the staff was excellent and nothing was too much trouble.
Great.
Since my mother came into Gateford Hill, she has looked 100% better. With the help of the excellent service she has received from the friendly and welcoming staff.
I have left him for 5 days whilst I have respite and the staff have been wonderful. Courteous, professional and caring. I have also been treated with so much consideration and empathy. The home is warm and inviting and everyone is so kind. My husband has had a wonderful time and I have had peace of mind. I would recommend it to anyone.
The care my mum received was second to none. The staff showed care for my mum and that she mattered to them. They got to know mum well and what she liked and she was very happy thank you.
The admin staff were very helpful with post and payments and gave good advice when approached. My mum loved the staff that cared for her.
My husband was well cared for with kindness and respect and me and my family could not have wished for anything more. The staff were friendly and caring and we would recommend the home to anyone.
My mum has received palliative care from the 23rd July. The staff have treated mum with dignity. They have been wonderful, nothing too much trouble. One of the staff is marvellous, always caring and thoughtful, another member of staff is also very good. The care from the staff has been excellent, they all have treated mum with respect, dignity and care. I would highly recommend Gateford Hill nursing home to anyone.
My dad went to Gateford Hill for end of life care. In those 15 weeks every member of the team took our dad into their hearts, they cared for him above and beyond their duty. We cannot find enough words to say how utterly grateful we are to every single member of the team. We will never forget the excellent care, love, laughter they gave him every day and not forgetting the many times they cared for us too. They made a bad time a little easier for us. All of the family thank you from the bottom of our hearts for the care Dad got right till his last minute at Gateford Hill.
Staff caring and prepared to listen to any concerns. Not sure if enough of them especially at night/weekends.
Upstairs lounge/dining areas could do with a revamp.
Nothing is too much trouble and all residents are spoken to and treated with the utmost of respect and are encouraged to be independent wherever possible, whilst ensuring that their safety and dignity is paramount at all times.
It goes without saying that we wish Dad didn't have to be in any care home and would have been able to retain his independence in his own home but I wouldn't want him anywhere else.
Thank you all so much for all your hard work and complete commitment of our Father, you deserve excellent recognition for your care in what we know is intensively emotional work under extreme pressures.
Absolutely first class care and support. All staff very attentive to resident's needs and requirements.
Extremely friendly and caring staff. Nothing is too much trouble. They preserved my brother's life as a result and made his last months as comfortable as they could possibly be. A family atmosphere exists which is genuinely shared between staff and residents.
The staff and the home and grounds are lovely. They all work hard to care for the residents and they are very happy to go beyond the work they do. Also, the residents are happy too. The grounds and home are looked after very well.
All of the staff at Gateford Hill made the last few days of my father's life the best they could be - they were caring and respectful, supportive of family members, and extremely competent and caring towards my father. They talked directly to him, were always available, and never made any request seem like an imposition. The home is an older building, but that meant that it had a much more warm and homelike feeling - much less clinical than a hospital or some other homes we viewed. They were compassionate and professional in every respect. If you are faced with the difficult decision of where a family member should receive end of life care, I would recommend Gateford Hill as making a hard time easier. Nothing will make your loss better, but they do their best to make sure everyone suffers as little as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Gateford Hill Care Home.
There are no upcoming events for Gateford Hill Care Home.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Gateford Hill Care Home.
Meet the Team (7)

Claire has been the Home Manager at Gateford Hill Care Home since April 2026. Claire started working at Gateford in 2009 as a carer and has steadily worked her way up through the ranks via the roles of senior carer, care practitioner, unit manager, deputy manager, and finally became the Home Manager.
She graduated from the University of Teeside in 2025 with a Nursing Associate degree. Always cheerful and positive, her passion for supporting and helping people shines through in everything she does.

Haley has recently become the Deputy Manager at Gateford Hill Care Home in April 2026. She has previously worked as a Clinical Lead, as Ward Manager at Rotherham Hospital, and as a Clinical Nurse Specialist in Palliative Care at Northern General Hospital in Sheffield.
Haley has been an RGN since 2016 and graduated with a Master's in Palliative Care in 2021, both from Sheffield Hallam University. She is a loving mum, is passionate about looking after people from all walks of life and understands a care home's pivotal role in supporting people when they are at their most vulnerable. Haley believes that building relationships and trust are fundamental to care and support.

Jackie has been working at Gateford Hill Care Home since November 2021, first as the Receptionist, and then as the Business Administrator since June 2023. Nov 2021 as a Receptionist. She has worked in health and social care for over 18 years and has been with MMCG for 5 years.
Jackie has achieved Level 3 in Administration and a Degree in Business and Management, graduating in June 2010. She loves people and putting the residents first, and is always on hand to answer questions from residents, relatives and team members alike.

Laura has worked at Gateford Hill Care Home as Lifestyle Coordinator since April 2025. Laura has previously worked in health and social care in the community since 2018, primarily in caring roles. Her true passion, though, is putting smiles on people's faces. She is the Queen of Events at Gateford Hill and always has new ideas for fun things to do. Laura is never afraid to make fun of herself to make others smile and enjoys her role immensely.

Lisa has worked at Gateford Hill in 2014 as a Care Assistant, before being promoted to Senior Carer and then Care Practitioner in 2022, and has worked across all of the communities within the home. Whilst working for Maria Mallaband, Lisa has also achieved a Level 3 in Health and Social Care.
When Lisa joined the team at Gateford Hill, it was her first role in social care, but you would never know it due to her passion and enthusiasm for providing high-quality care and support, which shines through day to day.

William has been working as Hospitality Service Manager at Gateford Hill Care Home since May 2025. He has previously worked as Chief Navigation Officer on Queen Mary 2 for 7 years and has 20+ years of experience working for popular hotel groups as a General Manager.
William graduated from the University of Leeds with a Master's in Hospitality in 2015. He enjoys his daily interactions with residents and visitors alike, the fact that no day is the same, and that every day brings new challenges.

Ryan has been working as Head Chef at Gateford Hill Care Home since June 2025. He has previously worked as a chef for a care home and for a leading food manufacturer.
Ryan enjoys the responsibility of ensuring all residents have a good experience at meal times whilst meeting their nutritional needs. He both enjoys the challenges and the rewards that this brings.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gateford Hill Care Home to verify any information. View our terms and conditions. Gateford Hill Care Home has an Enhanced Service -more info.