Gateford Hill Care Home

Gateford Hill is an extended family with an emphasis on care. When things get difficult at home staff take all the stress away from your shoulders to give you quality time with loved ones.

My grandmother was in her home until her 90th year. So coming to Gateford was massive. She is loved and happy and we are delighted with her care. Thank you so much to all the staff.

My mum moved into this care home over two years ago, it was a huge thing for her after living alone. She settled in after just a few weeks and calls it home. The staff are amazing and they knew just how to help her settle and reassure her. She is very very happy and she feels loved and cared for.

I have a great regard for all the staff at Gateford Hill. The residents are well cared for and comfortable. The staff are friendly and approachable. They have been absolute angels all through the pandemic and have worked tirelessly throughout. Measures are in place for visitors - PPE provided and lateral flow test before visit.

At first, I thought it was a nice place. Staff were friendly and helpful but after long hours sat on my own with only water to drink I felt abandoned and lonely. I never got what I ordered for meals and tea time was very sparse. Drinks were often far between. Buzzers going all day and night.

this care home really is the most caring of homes. My Mum has spent the last 6 weeks of her life being looked after by a wonderful team of people. We all felt part of their family and we cannot thank them enough. You do a most special job and as a family, we appreciated everything you did to care for us all.

My mother was a resident at Gateford Hill for 4 years until her recent death in November 2019. We got to know the staff and the care home well from our twice-weekly visits. At all times the home was calm and relaxing which suited my mother extremely well. The staff went about their jobs with efficiency and confidence. The home always seemed to have sufficient staff on duty which helped to sustain the calm atmosphere. Although obviously busy at times the staff never seemed to be rushed into frantic activity. My mother was treated with dignity, respect and patience despite occasionally being difficult to manage towards the end as confusion and incomprehension sometimes affected her. She was blind during all of her time in the home but this was also managed by the staff effectively. Food provided was satisfactory. Medication was given appropriately and well-monitored. Medical professionals were called in quickly when required. We were happy for my mother to remain in this care home.

The staff couldn't have been any better. Mum was treated with dignity throughout. Would recommend Gateford Hill Care Home to anyone. Cannot thank the staff enough.

Lovely warm and welcoming home. Smelled of toast when I first visited unannounced. Food was of a very high standard and brought to mum hot in an appetising way. All the staff spoke to me and greeted me in reception. Staff are lovely, friendly and will help you in any way they can, always making it feel like home. Personal items are welcome to give the rooms a homely feel, and I visited whenever I wanted and stayed as long as needed too.

What amazing care my sister had for the last three and a half months of her life. When she moved to Gateford Hill for end of life care. The staff were truly amazing, genuinely caring toward her. She loved each and every one of them.

Short stay for end of life care. Couldn't be bettered.

Family experience with the care, support and compassion from all the staff was excellent and nothing was too much trouble.

Great.

Since my mother came into Gateford Hill, she has looked 100% better. With the help of the excellent service she has received from the friendly and welcoming staff.

I have left him for 5 days whilst I have respite and the staff have been wonderful. Courteous, professional and caring. I have also been treated with so much consideration and empathy. The home is warm and inviting and everyone is so kind. My husband has had a wonderful time and I have had peace of mind. I would recommend it to anyone.

The care my mum received was second to none. The staff showed care for my mum and that she mattered to them. They got to know mum well and what she liked and she was very happy thank you.

The admin staff were very helpful with post and payments and gave good advice when approached. My mum loved the staff that cared for her.

My husband was well cared for with kindness and respect and me and my family could not have wished for anything more. The staff were friendly and caring and we would recommend the home to anyone.

My mum has received palliative care from the 23rd July. The staff have treated mum with dignity. They have been wonderful, nothing too much trouble. One of the staff is marvellous, always caring and thoughtful, another member of staff is also very good. The care from the staff has been excellent, they all have treated mum with respect, dignity and care. I would highly recommend Gateford Hill nursing home to anyone.

My dad went to Gateford Hill for end of life care. In those 15 weeks every member of the team took our dad into their hearts, they cared for him above and beyond their duty. We cannot find enough words to say how utterly grateful we are to every single member of the team. We will never forget the excellent care, love, laughter they gave him every day and not forgetting the many times they cared for us too. They made a bad time a little easier for us. All of the family thank you from the bottom of our hearts for the care Dad got right till his last minute at Gateford Hill.