
She has always been happy and very well cared for. We are extremely happy and gratefulBeverley W(Daughter of Resident/Service User)

I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free.Dawn S(Daughter of Resident/Service User)

Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.A D(Daughter of Resident/Service User)

She has always been happy and very well cared for. We are extremely happy and gratefulBeverley W(Daughter of Resident/Service User)

I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free.Dawn S(Daughter of Resident/Service User)

Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.A D(Daughter of Resident/Service User)

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall.
At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other professionals to achieve the best outcomes.
Activities at Hazelgrove are varied, ranging from riverboat trips and walks in the park, to karaoke, keep-fit classes, carpet boules and bingo in the main...
Care Provided by Hazelgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hazelgrove Care Home for full pricing details and T&Cs.
Contact Hazelgrove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Nigel Allen (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Hazelgrove Care Home Reviews (79)
Hazelgrove Care Home has a Review Score of 9.9 (9.888) out of 10, based on 24 reviews in the last 2 years.
Over all time Hazelgrove Care Home has 79 reviews.
Without Hazelgrove, I don't think my husband would be with me today. I recommend Hazelgrove 100% plus
Thank you for your very kind review, all the Team really appreciate your kind words and we always enjoy your visits with to Hazelgrove..
Nigel (manager) had reassured us all from the very first appointment, when he showed us around this beautiful home.
Your comments about our welcoming and dedicated team mean a great deal to us, as we always strive to ensure nothing is too much trouble for our residents or their families. Nigel and the whole team will be especially pleased to know that the reassurance and support from your very first visit made such a positive difference. Thank you again for your trust and recommendation.
Dad moved into Hazelgrove 2 weeks ago. All the staff were so reassuring. Dad has settled so well. The staff are super friendly, and nothing is too much trouble. We chose Hazelgrove for the lovely, homely feel, and wanted somewhere that dad could engage in activities, and he definitely is. The relief to know he is settled and looked after so well is immense. Nigel, admin staff, nurses, carers, kitchen staff and activities leader - Thank you, you are amazing.
Thank you very much for your kind and lovely review. We really enjoy having Dad and the whole family with us here at Hazelgrove.
Five stars for Hazelgrove Care Home. I've visited my mum here for over a year and the staff are consistently friendly, happy in their work, and treat residents like family. Warm atmosphere, great communication, and genuine care - we're so grateful to you all for all your hard work.
Thank you very much for your kind review which is so welcome by us all. You play such a massive part of our Hazelgrove community, so thank you once again.
The care and support my mum received at Hazelgrove was truly exceptional. The entire team consistently went above and beyond to support both her and our family, taking the time to ensure she settled in comfortably and helping us navigate the transition.
I would like to extend a special thank you to April, Chris, Antonio, Grace, and Sophia for their unwavering presence and dedication. Additionally, the activities and events organised by Vicky brought a wonderful sense of joy to the residents' daily lives, and Nigel was always a welcoming and helpful presence upon our arrival.
We are deeply grateful to everyone at Hazelgrove for the genuine love and compassion shown to our mother. You will all be greatly missed.
Your mum was very special to us, and she will be fondly remembered. We are deeply appreciative of your family's warmth, trust, and partnership. You will all be greatly missed, and our doors-and hearts-will always remain open to you all.
I have been visiting my friend since she come to reside at Hazelgrove on November 2025. The atmosphere is always so pleasant and happy. The care home is clean, loads of brand new facilities and feels so homey. You are greeted by staff and management with genuine friendliness and professionalism.
Thank you very much for your kind review, the whole Team really appreciate you comments.
When we first came around to look at Hazelgrove we knew straight away that we want to live there it is a lovely home and everyone of the staff is very friendly and caring towards mum and ourselves it is very clean and well kept mum enjoys join in with the activities and having her hair done.
Thank you so much for sharing your lovely review. We're delighted to hear that from your very first visit, Hazelgrove felt like the right home for your mum. It means a great deal to us that you find our team friendly, caring, and supportive - not just towards your mum, but towards your whole...
It has been such a relief to find this lovely place. The management and staff have been kind, accommodating and considerate from day 1. Knowing mum is safe and cared for 24/7 is so reassuring. Obviously mum would love to return home but Hazelgrove is the next best thing until then.
Thank you for your kind comments. We are so pleased that your mother has settled in well, and we are really enjoying getting to know her and the family.
My wife has been a resident for almost 3 months now and I am constantly impressed and reassured by the friendliness and efficiency of the manager and staff. Everyone addresses my wife by her christian name, and interacts with her professionally, in a way that respects her dignity throughout times which sometimes must be difficult for them, given the nature of dementia. The facilities and furniture look virtually new, clean and hygeinic. I'm really happy with the way my wife is being cared for.
Thank you so much for the kind review! The whole team truly appreciates your wordsthey really made our day.
Hazelgrove is always very friendly and welcoming. The staff are very caring & always happy. So it's a lovely atmosphere. I visit my mum at least twice a week, and she always seems happy & looks well looked after.
Thank you so much for taking the time to share such a kind review. Were delighted to hear that you always find Hazelgrove friendly and welcoming, and that our teams caring and positive approach creates a lovely atmosphere. It means a great deal to us to know that your mum appears happy and well...
Every member of the Hazelgrove Care Team were so caring and understanding to both my father and my family.
This care home is an example of care at its highest level.
Thank you very much for your wonderful review and kind words. Our Team strive at every moment for outstanding care and your review gives testament to this, thank you.
Brilliant care home. All staff are kind and caring.
I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my friend taking part and having fun.
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
Thank you for taking the time to share your views. While we're sorry to hear that the experience did not meet your expectations, the description of our care home does not reflect what we see day to day at Hazelgrove or the feedback we receive from the vast majority of families.We take every concern...
Hazelgrove and your team are doing a great job!!
Thank you so much for your review! We appreciate your feedback and look forward seeing you soon.
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of activity and fun.
Thank you so much for your wonderful review. We appreciate your feedback and we look forward seeing you again soon.
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
Thank you so much for your beautiful feedback -it truly means a lot. Your kind words are very encouraging and uplifting! Thanks again for taking the time to share your thoughts.
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
Thank you so much for your wonderful review. We really appreciate it!
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent care! Environment is clean and the food has loads of choices.
Thank you so much for your lovely review and kind words. It truly means a lot to us to hear such positive feedback from families. Much appreciated.
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
Thank you so much for the lovely review. We look forward seeing you soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hazelgrove Care Home.
There are no upcoming events for Hazelgrove Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Milford Care
- 31 Jan 2025Recipient: Hazelgrove Care Home
- 21 Nov 2015Recipient: Hazelgrove Care Home
Accreditations
There are no accreditations posted yet for Hazelgrove Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hazelgrove Care Home
What types of Care is Hazelgrove Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hazelgrove Care Home have?
There are 36 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Hazelgrove Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hazelgrove Care Home to the centre of Nottingham?
6.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazelgrove Care Home to verify any information. View our terms and conditions. Hazelgrove Care Home has an Enhanced Service -more info.