Hazelgrove Care Home

Farley's Lane, Hucknall, Nottingham NG15 6DY
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Top 20 carehome certificate
10 63 Reviews
  • Hazelgrove Care Home, Nottingham
Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall.

At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other professionals to achieve the best outcomes.   

Activities at Hazelgrove are varied, ranging from riverboat trips and walks in the park, to karaoke, keep-fit classes, carpet boules and bingo in the main lounge. Residents wanting to relax can enjoy watching the fish in the large tank or can visit the cosy reminiscence lounge lovingly decorated to evoke memories of yester-year.

Resident’s and their families can also enjoy the carefully designed patio garden which includes a sensory garden and reminiscence area – a wonderful, therapeutic feature for those with Dementia.

Other facilities include delicious home cooked meals to suit every diet, visiting hairdresser and chiropodist and much more…

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Care Provided by Hazelgrove Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Camelia Bran (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 1

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hazelgrove Care Home Reviews (63)

Total of 63, showing 61-63
10

Hazelgrove Care Home has a Review Score of 10 (9.996) out of 10, based on 23 reviews in the last 2 years. Over all time Hazelgrove Care Home has 63 reviews.

Overall Experience

  • 51
  • 12
  • 0
  • 0
  • 0

Date Published

63
7
8
23
40

Review from D P (Son of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was in Hazelgrove Nursing home for end of life care. The staff and management were brilliant and we were very happy with the care provided. Support for us the family was so extremely good. The staff were very patient, caring and would go the extra mile when necessary. The care home also had a nice
friendly, welcoming feel to it.

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Review from C M (Daughter of Resident) published on 4 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was happy at Hazelgrove. The staff were friendly and caring. My mother had dementia and they were so patient and kind, even when occasionally, she was less than co-operative.
She was in the care home less than five years almost and we, her family, were always made to feel welcome and were
kept informed at all times.
In her final week when she was on end-of-life care, their attention to her every need was exemplary. We couldn't have wished for more.

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Review from Barrie S (Son of Resident) published on 18 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have received wonderful care at the home. All the staff, carers, management, cleaners etc. all work incredibly hard and always go that extra mile. Care is present 24 hours a day with the carers always being prepared to do anything to help the residents. The atmosphere in the home reflects
the wonderful job done by everybody.

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Current Review Score: 10.0 (9.996)

Overview of Review Score

The Review Score of 10 (9.996) out of 10 for Hazelgrove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.996 for Hazelgrove Care Home is calculated as follows: ( (275 Excellents x 5) + (1 Goods x 4) ) ÷ 276 Ratings = 4.996

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hazelgrove Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Camelia

Camelia Bran

Job Title: Registered Home Manager

I have worked in care for over 17 years, in various roles, working my way up to Registered Manager over the years. I believe it’s important to lead by example and to play an effective role within the service making sure we provide a loving and caring environment for our residents.


My work is my passion – it’s more than a job, it’s a way of life. I feel most privileged to be able to make a difference in people’s everyday lives.


Here at Hazelgrove, we want to create a “home from home” where residents, their families and staff live and work together in a family environment.