
She has always been happy and very well cared for. We are extremely happy and gratefulBeverley W(Daughter of Resident/Service User)

I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free.Dawn S(Daughter of Resident/Service User)

Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.A D(Daughter of Resident/Service User)

She has always been happy and very well cared for. We are extremely happy and gratefulBeverley W(Daughter of Resident/Service User)

I found peace knowing Dad was in safe and capable hands. Dad was comfortable and pain-free.Dawn S(Daughter of Resident/Service User)

Furnishings are like home from home. We are very lucky to have been offered a place at Hazelgrove.A D(Daughter of Resident/Service User)

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall.
At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other professionals to achieve the best outcomes.
Activities at Hazelgrove are varied, ranging from riverboat trips and walks in the park, to karaoke, keep-fit classes, carpet boules and bingo in the main...
Care Provided by Hazelgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hazelgrove Care Home for full pricing details and T&Cs.
Contact Hazelgrove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Nigel Allen (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Hazelgrove Care Home Reviews (79)
Hazelgrove Care Home has a Review Score of 9.9 (9.888) out of 10, based on 24 reviews in the last 2 years.
Over all time Hazelgrove Care Home has 79 reviews.
Was always happy to visit to see my neighbour. Well cared for, looking lovely. As I worked in care and know what to look for, e.g. clean nails, hair always done, but most of all she was well looked after and happy. Thanks to the Manager and team.
Happy with how my wife is looked after at this care home.
Thank you for your kind words. It is always a pleasure to see you when you visit, and we assure you we will continue to work together in the best interest of your wife.
Due to dementia and a number of physical problems, including losing the ability to stand, my mother needed 24 hr care. We chose Hazelgrove because it was local to her home and, although not as luxurious as some homes, we liked the caring attitude of staff, and the way they welcomed family and pets, which had been the most important factors in Mum's life. She was unsettled at home and has been equally unsettled at Hazelgrove, but the staff do their best to comfort and cheer her. An important pleasure for her are meals, and she enjoys the nicely laid tables and a wide variety of food. We have raised some concerns with the manager and had excellent responses. My mother's needs are challenging, as are those of other residents, considering these and the physical limitations of the building, the staff provide a very good service, clearly underpinned by a caring and respectful ethos set by the management team.
Thank you for your lovely feedback, and for your positive involvement and engagement with the home. Please be reassured, if you have any further concerns, please do not hesitate to bring this to our attention and we will continue to work together in the best interests of your mum.
I have found the level of care shown to my wife to be exceptionally of a high level. The professional quality by all staff I have met and seen has been of the highest level. The food is of high quality, along with the cleanliness. All residents have a very comfortable environment. The activities given to residence is beyond reproach by very caring staff members. The control of medicines is of a very high standard management provide a well organised run care home with very friendly control procedures to all employees.
First of all, thank you for your kind words, we will pass your kind message on to our Care Staff, Kitchen team and Domestic team. We are so pleased that your wife is enjoying the activities we provide, and we hope to continue to provide a high level of service.
My husband came into Hazelgrove when I could no longer cope with his deteriorating health and difficult behaviour. He has settled very well - much better than I dared to hope. The home is warm and comfortable. The staff are kind and caring and cope with him very well. The food is excellent. Residents are always given choices. There is a pleasant garden and activities for those who wish to take part. He receives very good physical care from the nurses and local GP.
Thank you so much for your kind words,we appreciate you taking the time to provide feedback to us and will of course pass on your comments to our staff. Please do not hesitate to let us know if there is anything more we can do to help your husband settle in.
I have always found the home to be very clean at all times. The staff are very helpful and caring.
P.S. No smell of cabbage on entering!
Thank you for your positive review, this is very much appreciated. Our chefs do work very hard to ensure that all family members have a good choice of food and are cooked and served to high a standard.
We are glad that your friend enjoyed their 90th Birthday, we also enjoyed the day.
Our...
'Home' cooked meals, very good. It doesn't have the 'smell' of an 'old folks home'.
You are made to feel comfortable when visiting.
Thank you for your kind words regarding our staff. I will pass on your comments regarding the meals onto our chefs/kitchen staff who take great pride in providing nutritious home cooked food to all our residents. We are pleased that you are made to feel welcome when visiting as this is our aim for all visitors to the home.
Mam always seems very happy when we visit. She seems to be as healthy as is possible and looks like she is cared for. Sometimes she does not seem to be wearing her own clothes but she usually looks clean.
Thank you for your review, we aim to ensure that all our residents are well cared for and that they are happy and contented with an emphasis on person-centred care. We are sorry that there may have been a mix up regarding clothes and if you would like to contact us we would be happy to discuss this further.
This is a small friendly home so residents and staff get to know each other well - family members also join in together having a laugh with residents and staff. Mam has settled well with home and carers. All her needs are met and more. The home and I work together to make Mam's stay a happy one.
Thank you for your lovely review of our home. It's good to know that Mam has settled in well. Staff members regularly tell us that our residents are like an extension of their own family and in turn this builds good relationships between them, making Hazelgrove a 'Happy' home for everyone.
My mother has been at Hazel Grove for approximately 5 years. During that time she has been extremely well cared for, including times when she has been very ill. The staff are friendly and helpful towards the family and my mother is treated with respect and affection. She has responded well to the friendly, caring environment. She enjoys the food there and being part of a group. The home is clean and tidy and activities are provided. mum also enjoys going out into the garden occasionally with family and the care team. The nursing and care team are highly professional and deliver a high standard of care and support.
Thank you for sending us this kind review and we will pass your comments onto the staff. It is good to know that after five years you are happy with all aspects of the service that we provide. At Hazelgrove we like to ensure a homely environment for all our residents whilst taking into account...
The care home is a home from home for Mum. Everyone is so friendly to Mum and all of us. Always listened to and supported. Staff really friendly, patient and still professional. Very supportive to us all when my Dad passed away.
I can only compliment the home on the love and dedication they have to all the residents. My mother has been happy and content there since September 2005 and now she is now 99 years old and continues to be cared for with dignity and respect. Everyone at the home is kind and understanding, The social side at the home really tries to add to the development of the activities available to the residents. I cannot thank them enough for all they have done for myself and my wonderful mum.
Since my parents moved in this time last year following my father's death and mother's illness and operations, the staff have been faultless. They have shown compassion, dignity and always treated them well. I am kept well informed and know that mum is in good hands. We are so glad that we chose Hazel Grove.
The only experience I have is that the rooms would be better if they were a bit larger bearing in mind that most of the residents are wheelchair bound and have to be hoisted to bed etc.
My mum resided at Hazelgrove Care Home for 15 months prior to her death in Dec 2014. We found the staff to be patient and caring and most of them had a brilliant rapport with mum and had a laugh and joke with her. She suffered from dementia and so was not always in the best frame of mind - this was dealt with in an understanding way and she was always treated with dignity. We will always be grateful for the kindness.
Mum was in Hazelgrove Nursing home for end of life care. The staff and management were brilliant and we were very happy with the care provided. Support for us the family was so extremely good. The staff were very patient, caring and would go the extra mile when necessary. The care home also had a nice friendly, welcoming feel to it.
She was in the care home less than five years almost and we, her family, were always made to feel welcome and were kept informed at all times.
In her final week when she was on end-of-life care, their attention to her every need was exemplary. We couldn't have wished for more.
My mum and dad have received wonderful care at the home. All the staff, carers, management, cleaners etc. all work incredibly hard and always go that extra mile. Care is present 24 hours a day with the carers always being prepared to do anything to help the residents. The atmosphere in the home reflects the wonderful job done by everybody.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hazelgrove Care Home.
There are no upcoming events for Hazelgrove Care Home.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Milford Care
- 31 Jan 2025Recipient: Hazelgrove Care Home
- 21 Nov 2015Recipient: Hazelgrove Care Home
Accreditations
There are no accreditations posted yet for Hazelgrove Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazelgrove Care Home to verify any information. View our terms and conditions. Hazelgrove Care Home has an Enhanced Service -more info.