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Care Provided by Millington Springs
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Millington Springs for full pricing details and T&Cs.
Contact Millington Springs to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- BKR CCH Ltd
- Private Owned
Person in charge
- Billi Rai (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (10)
- Single Rooms with ensuite Wet Room (1)
Parking
- Car Parking Available
Are you the Owner/Manager of Millington Springs?View your Advertising Options
Millington Springs Reviews (11)
8.8
Millington Springs has a Review Score of 8.8 (8.777) out of 10, based on 8 reviews in the last 2 years.
Over all time Millington Springs has 11 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Millington Springs
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Review from R W (Daughter of Resident) published on 23 January 2026 Submitted via Website•
Overall Experience
I'm very happy with millitent springs the staff are amazing every time I go to the home I am made to feel welcome the home is well decorated and looked after I know mum is happy I appreciate her being there.
I'm very happy with millitent springs the staff are amazing every time I go to the home I am made to feel welcome the home is well decorated and looked after I know mum is happy I appreciate her being there.
↩Reply from Billi Rai, Registered Manager at Millington Springs
Thank you for your positive review.I will share this with our team who will be over the moon.
Review from Sarah W (Daughter of Resident) published on 23 January 2026 Submitted via Website•
Overall Experience
From Dad moving in to Millington Springs March 2023 to present.
The Care staff have been amazing with him, their patience, care and respect goes above and beyond. When entering the home there is always a smile and a cuppa on hand.
The Care staff have been amazing with him, their patience, care and respect goes above and beyond. When entering the home there is always a smile and a cuppa on hand.
The bedrooms are spacious and clean. The longes and dining room...
From Dad moving in to Millington Springs March 2023 to present.
The Care staff have been amazing with him, their patience, care and respect goes above and beyond. When entering the home there is always a smile and a cuppa on hand.
The Care staff have been amazing with him, their patience, care and respect goes above and beyond. When entering the home there is always a smile and a cuppa on hand.
The bedrooms are spacious and clean. The longes and dining room are always inviting. If you require something a little more private, then there is always the retreat.
↩Reply from Billi Rai, Registered Manager at Millington Springs
SarahThank you for taking the time to review our home and leave positive feedback. I will share this with my team.
Review from Julie T (Daughter of Resident) published on 24 November 2025 Submitted via Website•
Overall Experience
My Dad has been a resident at Millington Springs for almost a year now and we are more than happy with the care he has been receiving. We cannot praise the staff enough for the care and compassion towards my dad. Nothing is too much trouble. We are always greeted with a smile and they are always...
My Dad has been a resident at Millington Springs for almost a year now and we are more than happy with the care he has been receiving. We cannot praise the staff enough for the care and compassion towards my dad. Nothing is too much trouble. We are always greeted with a smile and they are always really helpful and very welcoming, especially Agash who went the extra mile today to make my dad's birthday special for him. He cannot do enough for you and always has a smile on his face.
Well done, Millington Springs and thanks For keeping dad topped up with his favourite drink "A cup of tea"
↩Reply from Billi Rai, Manager at Millington Springs
Julie, Thank you for the lovely review. Our team work hard and will be delighted with your feedback.Thank you again
Review from Y R (Daughter-in-law of Resident) published on 7 July 2025 Submitted via Website•
Overall Experience
Our relative was transferred for end of life care. From the first enquiry one staff member in particular went above and beyond, answering our questions and making us feel our relatives needs would to be met. He was always clean and well cared for. The meal selection was really tasty and when able...
Our relative was transferred for end of life care. From the first enquiry one staff member in particular went above and beyond, answering our questions and making us feel our relatives needs would to be met. He was always clean and well cared for. The meal selection was really tasty and when able he enjoyed his meals especially the puddings. Staff were always polite and supportive answering our questions with good knowledge of our relatives needs. He never showed any signs of distress and remained comfortable until the end. It was a very difficult decision to acknowledge he needed 24 hour care but it was the best decision we made. The only negative being the decor is outdated and tired making the home first impression misleading . It was always clean and there was no odours. Thank you
↩Reply from Natasha Easton, Registered Manager at Millington Springs
Thank you for your kind words. This has been passed on to all of the staff at Millington Springs. It was a pleasure to look after your relative, and we are pleased that you were happy with his care. We take on board your comments about the decor and have plans to update areas of the home which need this.
Review from Luisa H (Daughter of Resident) published on 21 March 2025 Submitted via Website•
Overall Experience
My Mum has been at Millington for over two years. I don't have the words to express my gratitude for how hard everyone has worked to keep her safe and ensure that the life she has is the best it can be for her.
She has been a rather difficult customer from day one. Dementia and Alzhiemers and...
My Mum has been at Millington for over two years. I don't have the words to express my gratitude for how hard everyone has worked to keep her safe and ensure that the life she has is the best it can be for her.
She has been a rather difficult customer from day one. Dementia and Alzhiemers and other health conditions.
The manager, in particular has fought so hard to get Mum the support she needed from securing nursing care, which had been removed from her and then securing one to one support to help her to feel safe and secure when her mind was telling her otherwise.
The home have gone over and above for Mum and sadly, she has to move on as they can no longer meet her needs.
The staff at this home, and I am sure many others, do a job I could never do myself and perform tasks that give our loved ones the dignity and pride they are stripped of when these awful diseases take hold.
She has been a rather difficult customer from day one. Dementia and Alzhiemers and other health conditions.
The manager, in particular has fought so hard to get Mum the support she needed from securing nursing care, which had been removed from her and then securing one to one support to help her to feel safe and secure when her mind was telling her otherwise.
The home have gone over and above for Mum and sadly, she has to move on as they can no longer meet her needs.
The staff at this home, and I am sure many others, do a job I could never do myself and perform tasks that give our loved ones the dignity and pride they are stripped of when these awful diseases take hold.
Thank you seems empty and not enough. You are all wonderful!
↩Reply from Natasha Easton, Registered Manager at Millington Springs
Thank you so much for your kind words, they have been shared with the team and are greatly appreciated. It has been a pleasure looking after your mum and a sad day when she had to leave us. We wish her all the best and thank you for your ongoing support and understanding while she was with us.
Review from Kathleen A (Daughter of Resident) published on 2 October 2024 Submitted via Website•
Overall Experience
My father has been in Millington Springs now for just over a year and is doing really well. He always looks clean with his own clothes on and well fed, the staff are really nice keeping me informed as and when I need to know anything which in turn makes me happy to know my father is being looked...
My father has been in Millington Springs now for just over a year and is doing really well. He always looks clean with his own clothes on and well fed, the staff are really nice keeping me informed as and when I need to know anything which in turn makes me happy to know my father is being looked after so well.
↩Reply from Natasha Easton, Registered Manager at Millington Springs
Thank you for your kind words, he is a pleasure to look after and it is lovely to hear you are happy with his care.
Review from Susan G (Niece of Resident) published on 30 September 2024 Submitted via Website•
Overall Experience
On entering the home for the first time, it seemed to fulfil needs but on closer inspection from past months, there seemed to be a lot that needed picking up on. I couldn't get to the home a lot as it was miles from where I live, and had to hope that in my absence my Uncle was getting the best...
On entering the home for the first time, it seemed to fulfil needs but on closer inspection from past months, there seemed to be a lot that needed picking up on. I couldn't get to the home a lot as it was miles from where I live, and had to hope that in my absence my Uncle was getting the best care. I asked for a drink for my Uncle on one occasion, which they gave me, and he choked! No one had told me he now had thickened drinks and they certainly didn't know! When my uncle did pass away on Christmas Day 2023 and we went to fetch his belongings, there were faeces on his ornaments which was traumatising to myself and the family! Did no one check what they were giving us? By faeces, I don't mean smears, it looked like the basket of ornaments had been used as a toilet. To be honest, these things would have been easy to rectify and I am very disappointed with the care he received!
↩Reply from Natasha Easton, Registered Manager at Millington Springs
We are sorry to receive this review from you and hear that these belongings were received in this way which understandably caused upset to you and your family, We were unaware this was the case. Your uncle was a much-loved man in the home and a pleasure to care for, his presence is missed in the home.
Review from Tracey T (Daughter of Resident) published on 25 September 2024 Submitted via Website•
Overall Experience
Mum has been in Millington Springs for some time. On her birthday, staff sang happy birthday in her room, kitchen staff made a birthday cake, presented in the dining room at lunch, again singing happy birthday. Photos were sent to us. Care and nursing staff are amazing, speaking to residents with...
Mum has been in Millington Springs for some time. On her birthday, staff sang happy birthday in her room, kitchen staff made a birthday cake, presented in the dining room at lunch, again singing happy birthday. Photos were sent to us. Care and nursing staff are amazing, speaking to residents with care and affection and calming and soothing actions. The manager is just brilliant. He is a kind and caring man, he can't do enough for everyone, even disrupting his lunch. It is not uncommon for him to ask residents if they would like to sit with him while he is at his computer, having conversations and never getting annoyed when they get frustrated. He just changes the subject in a very calming way. The rooms are always spotless and smell fresh. The activities include a singer, a Christmas play, small animal day, summer fair etc. We are made welcome to have lunch with Mum, giving a small donation to the activities fund. I can't praise everyone enough. Thank you so much, everyone.
↩Reply from Jaskeaton Rai, Finance at Millington Springs
Thank you for your kind words, we are lucky to have such a caring team. I will pass on your kind words.
Review from M H (Grandson of Resident) published on 14 August 2024 Submitted via Website•
Overall Experience
I want to start by saying how truly honoured I am to have had my nana stay here. She recieved the utmost care, and the staff were like family to her and to us as well. She sadly passed away on the 17th of May 2024 from breast cancer and dementia. Which, of course, was very upsetting, but up until...
I want to start by saying how truly honoured I am to have had my nana stay here. She recieved the utmost care, and the staff were like family to her and to us as well. She sadly passed away on the 17th of May 2024 from breast cancer and dementia. Which, of course, was very upsetting, but up until that point, I can't thank the staff enough for their beautiful and happy urge to do what they do, which was love my nana, the same way we did. Thank you, Millington Springs, for giving Nana the best end-of-life care possible. My best advice is, to never stop doing what you're doing. God bless you and thank you for your service.
Review from Linda M (Daughter of Resident) published on 15 February 2022 Submitted via Website•
Overall Experience
My 93 year old mother had been a resident in Millington Springs for two and a half years. I can honestly say the care was unbeatable. The home was immaculately clean, the food ample and beautifully cooked on site and the care and nursing staff both dedicated and enthusiastic. Great pride was always...
My 93 year old mother had been a resident in Millington Springs for two and a half years. I can honestly say the care was unbeatable. The home was immaculately clean, the food ample and beautifully cooked on site and the care and nursing staff both dedicated and enthusiastic. Great pride was always taken on the cleanliness of the residents giving them ultimate respect and dignity. Enthusiasm in theme days, quizzes and mental stimulation were also part of the care agenda. Until lockdown families were encouraged to join their loved ones on themed days (which were amazing). My mother was kept safe in Millington and I had no worries. During the pandemic the home exercises very tight rules to protect both residents and families. Millington treated me as part of their family with the utmost love and support. It is a marvelous place to put a loved one.
↩Reply from Anne Moody, Registered Manager at Millington Springs
Thank you Linda for your lovely review, We all miss Mum, hope she is doing well.
Review from Lorna P (Daughter of Resident) published on 28 September 2021 Submitted via Website•
Overall Experience
Millington Springs' dual residential/nursing registration offered us an obvious and improved care benefit when Mum’s old residential care needed to be increased. Despite some 'special measures' for a period, Mum has ALWAYS been treated with care and respect and any concerns listened and responded...
Millington Springs' dual residential/nursing registration offered us an obvious and improved care benefit when Mum’s old residential care needed to be increased. Despite some 'special measures' for a period, Mum has ALWAYS been treated with care and respect and any concerns listened and responded to in a timely manner. As the longest remaining resident she has seen many improvements: new routines and senior/clinical leadership now provide the clear direction and compliance previously lacking whilst the sincere care and compassion from staff still remains at the fore. Mum's fluctuating needs change hourly but her triggers are responded to well and they have no hesitation to involve us if appropriate.
The home has navigated through Covid with compassion and care and worked with us to apply a common sense approach when Mum entered the 'end of life' stage during this time.
The home has navigated through Covid with compassion and care and worked with us to apply a common sense approach when Mum entered the 'end of life' stage during this time.
No home is perfect – not even ours! – but they have always understood care and compassion for which we remain very grateful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2021Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Millington Springs
What types of Care is Millington Springs registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Millington Springs have?
There are 22 Single Rooms and 10 Couples/Companion Rooms.
What are the Facilities & Services at Millington Springs?
Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Millington Springs to the centre of Nottingham?
10.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millington Springs to verify any information. View our terms and conditions. Millington Springs has a Basic Service -what a Basic Service includes.