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The Royal Care Home

Queen Mary's Road, New Rossington, Doncaster, South Yorkshire DN11 0SN
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The Royal Care Home, Doncaster
The Royal Care Home, Doncaster
The Royal Care Home, Doncaster

The Royal Care Home specialises in nursing and residential care, including for people with dementia, with fifty-seven en-suite rooms in total, as well as four lounges and two dining rooms.

All care plans are person-centred and include regular visits from GPs, as well as input from other nursing experts and dieticians.

Residents also enjoy a secure sensory garden, designed specifically for people with dementia, as well as a laundry service and wide range of activities.

Care Provided by The Royal Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact The Royal Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hayley Sadd(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (57)

The Royal Care Home Reviews (86)

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9.9

The Royal Care Home has a Review Score of 9.9 (9.862) out of 10, based on 45 reviews in the last 2 years. Over all time The Royal Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Chris W (Husband of Resident) published on 19 August 2025 Submitted via Website•
Overall Experience

I have waited over 10 months before deciding to send in this review as I wanted it to be based on long term observation and not just initial perceptions. My wife was admitted here last October (2024) after suffering a severe and debilitating stroke which left her with very little speech and only limited mobility in her left arm and leg. Over this time I can honestly say that the staff and management have been fantastic. There have been days when my wife has been depressed and when she has had issues with her physical condition as is to be expected but the staff have responded positively to all requests for that little extra support when she has needed it. There have been times when the level of support she wanted could only be delivered if she had individual 1 to 1 care 24/7 which is not possible but the carers have inevitably risen to the occasion to provide for her needs and raise her spirits. She could not be in better hands. Thank you all.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Chris. They mean the a lot to the team at The Royal.

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Review from E P (Friend of Resident) published on 4 August 2025 Submitted via Postal Card•
Overall Experience

My friend was 90 today and the home did an afternoon tea and birthday cake for her, which she enjoyed immensely.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the staffing team at The Royal.

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Review from Vivienne S (Daughter of Resident) published on 22 July 2025 Submitted via Postal Card•
Overall Experience

I feel confident my mum is getting the best care and sympathetic attention possible which is most important to the family.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the staffing team at The Royal.

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Review from Jan H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card•
Overall Experience

My father is thankfully not the person who left the hospital mid May. He is walking and mobile, no longer bedbound, he is eating, but refused to eat in hospital. He has found peace and contentment. This is all thanks to the staff who have nursed him, spent time with him and listened to him. They understand him and his brain. Last Friday was his 94th birthday. The Royal and your lovely cook and staff provided a lovely birthday tea with a beautiful cake for him and our family of eight. Two days later, when I visited, he said, 'I am the happiest I have ever been in my life, happy as a lark'. What can I say, this is all thanks to you, amazing and a big thank you.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Jan, they mean a lot to the team at The Royal.

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Review from Audrey B (Wife of Resident) published on 30 June 2025 Submitted via Postal Card•
Overall Experience

Husband only in the care home for about 2 weeks, but in that time, he was well cared for, staff were very approachable and friendly. Nice pleasant surroundings.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Audrey, they mean a lot to the team at The Royal.

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Review from Lorna D (Granddaughter of Resident) published on 26 June 2025 Submitted via Website•
Overall Experience
The staff are very friendly and always smiling.
Helpful and caring.
Lovely garden area but could do with a bit more seating for visitors.
My grandmother is treated with respect and given the care she needs.

Thank you

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Lorna, they mean a lot to the team at The Royal.

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Review from Helen A (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card•
Overall Experience

My Dad was cared for at The Royal for about 15 months. The staff were excellent and always treated him with care and kindness, along with us, his family. The food was very good. My only concern was that, due to his health issues, including loss of sight and mobility, it was difficult for Dad to benefit from the activities. However, I would recommend the royal as a place of excellent care. We are very grateful.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words Helen, they mean a lot to the team at The Royal.

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Review from Anthony M (Son of Resident) published on 19 May 2025 Submitted via Postal Card•
Overall Experience

Good/positive experience with care/nursing staff and support staff. Facilities good. Security good. Perhaps somewhat understaffed on occasions. Good feedback/reporting of incidents - falls etc. The biggest frustrations were the COVID lockdowns where we lost an opportunity to communicate with Mum whilst she was still reasonably lucid - this was not a care home issue however!

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the team at The Royal.

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Review from S H (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card•
Overall Experience

Our mum went into the home in December 2024. The care and compassion which the staff gave her was excellent. They were able to understand her needs and deliver. Their patience with her was sometimes above and beyond and we can't thank the staff enough. Unfortunately Mum sadly passed in February 2025, the aftercare Mum and we received was excellent.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. They mean a lot to the team at The Royal.

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No Rating
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Review from P I (Niece of Resident) published on 14 February 2025 Submitted via Postal Card•
Overall Experience

My uncle was with The Royal Care Home for a few days only. I thought the staff were very helpful and kind. He was treated as an individual. I was able to say my goodbyes in privacy in a pleasant room which allowed us both some dignity. He died during the early house of that night but I am so grateful for that special goodbye. Hospitals do not offer the same chances.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Review from K R (Daughter of Resident) published on 27 January 2025 Submitted via Website•
Overall Experience

Would like to say what a fantastic care home this was for my mother for 2 years, who sadly passed away in December. Nothing was too much trouble. All staff, management, nurses, carers, domestics, and one particular staff member who regularly made us all laugh on many occasions, would like to say a massive thank you.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

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Review from Irene C (Wife of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

Getting use to not having my husband at home, but care is very good and I know he's safe in this care home.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Review from Spencer R (Son of Resident) published on 27 January 2025 Submitted via Website•
Overall Experience

My mum came in following a stroke in July. The care my mum receives at the care home has been second to none. The whole team go above and beyond for her. Nothing is too much trouble for them. She has been settled since moving in in October.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Treated with Dignity
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Review from Janine H (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

Always greeted pleasantly. Staff prepared to discuss any care or welfare items or find the information. Mum seems to be happy and settled and cared for. Her room and surroundings (lounges, corridors etc) are clean and well maintained.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Treated with Dignity
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Review from Maurice B (Partner of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

My partner is very well looked after in The Royal Care Home. The staff are very dedicated and nice people. Anything I need to know, I just ask 2 members of staff who are the care home management. The Royal is very clean and tidy, not smelly like most I've visited.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Care / Support
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Treated with Dignity
Food & Drink
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Review from L P (Daughter of Resident) published on 27 January 2025 Submitted via Website•
Overall Experience

Mum is like a changed person since going to The Royal Care Home. All the staff are lovely with her, she's eating food she's never eaten before and loving it. The Royal seem committed to ensuring days are filled with fun and distractions to keep people's minds busy. I couldn't have wished for more than they offer.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
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Review from Amanda G (Daughter of Resident) published on 27 January 2025 Submitted via Website•
Overall Experience
I live in Australia and my dad was in The Royal Care Home for nearly 12 months. Before passing a few days before Christmas.
I called frequently and emailed as well, and the staff were so lovely and accommodating and helpful. I had a few regular nurses and admin staff I spoke to and they were wonderful. I couldn't fault the staff, after all, they are what make a care home wonderful. They are angels looking after our relatives and can't thank them enough. They all deserve a pay rise.
The menu was great, always such lovely food and a great range. I saw this while visiting dad from Australia.
While there, I felt the staff were always so busy and felt for them as it's a big responsibility, they all deserve pay rises.

Thanks all, you are all angels.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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No Rating
Review from N G (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

Staff are great, cleanliness is great, food could be improved with a better budget for the cook, I think the agency staff aren't very good and let the standards regarding nursing slip. Overall the care home is great and staff are great the company should get extra staff and a better budget for them as they deserve it. Staff go above requirements of the job, even doing the garden each year. Would and do recommend.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind review. This means a lot to the team at The Royal.

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Care / Support
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Treated with Dignity
Food & Drink
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Review from Laurie B (Daughter of Resident) published on 27 January 2025 Submitted via Website•
Overall Experience

My dad has been a resident at The Royal Care Home since October 2024 and we have been really, really pleased with his care. He is so well looked after and all the staff are so good to him, friendly respectful, caring and professional. We can't thank them enough.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.

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Treated with Dignity
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Review from M M (Son of Resident) published on 27 January 2025 Submitted via Postal Card•
Overall Experience

Residents get very good, attentive care. All staff are very good at their jobs and have time for all the residents.

↩Reply from Hayley Sadd, Home Manager at The Royal Care Home

Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Royal Care Home.

Upcoming Events

There are no upcoming events for The Royal Care Home.

Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care
  • 30 Jun 2022Recipient: Crown Care
  • 30 Jun 2021Recipient: Crown Care

Accreditations

There are no accreditations posted yet for The Royal Care Home.

Meet the Team (8)

Hayley Sadd
Hayley SaddJob Title:Home ManagerJoined: 2013

Hayley has been a dedicated Home Manager at The Royal Care Home since 2023. Hayley has worked at The Royal since 2013 in various roles. Hayley has a passion for ensuring quality care and a nurturing environment, she oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.

Hayley's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach has consistently contributed to the well-being and happiness of everyone in the care home.

Jane
Jane Job Title:Clinical Deputy ManagerJoined: 2023

Jane is the Clinical Deputy Manager at The Royal Care Home, bringing a wealth of experience and specialised training as a Learning Disability Nurse and experience in management. Her expertise in health care and management uniquely positions her to support both the staff and residents effectively. Jane is dedicated to creating a supportive and therapeutic environment, ensuring that the well-being of the residents is prioritised.

Her compassionate leadership and in-depth knowledge make her an invaluable asset to the care home.

Jane
Jane Job Title:House KeeperJoined: 2014

Jane has been the head housekeeper at The Royal Care Home since 2024 however has been a part of the team since 2014. With a meticulous eye for detail and a commitment to maintaining a clean and comfortable environment, she ensures the highest standards of cleanliness and hygiene throughout the facility. Jane's dedication and hard work have made her an essential part of the team, greatly contributing to the health and well-being of the residents. Her friendly demeanour and proactive approach to housekeeping have earned her the respect and admiration of both colleagues and residents alike.

Scott
Scott Job Title:MaintenanceJoined: 2022

Scott is the maintenance supervisor at The Royal Care Home, where he has earned a reputation for his reliability and expertise. Responsible for ensuring the facility's safety and functionality, Scott handles everything from routine repairs to emergency fixes with efficiency and skill. His proactive approach to maintenance and his quick problem-solving abilities keep the care home running smoothly.

Scott's dedication to maintaining a safe and comfortable environment for residents and staff alike makes him an indispensable member of the team.

Natasha
Natasha Job Title:Clinical LeadJoined: 2024

Natasha is the Clinical Lead at The Royal Care Home, bringing a wealth of experience and specialised training as a Registered General Nurse. Her expertise in health care uniquely positions her to support both the staff and residents effectively. Natasha is dedicated to creating a supportive and therapeutic environment, ensuring that the mental and emotional well-being of the residents is prioritised. Her compassionate leadership and in-depth knowledge of health issues make her an invaluable asset to the care home, fostering a community where everyone feels understood and cared for.

Hayley
Hayley Job Title:Home AdministratorJoined: 2024

Hayley is the Home Administrator at The Royal Care Home, where she plays a pivotal role in overseeing financial operations and administrative functions. With her keen analytical skills and strategic approach, Hayley ensures the smooth running of the care home's business activities, from budgeting and financial planning to resource management. Her expertise and dedication have been instrumental in optimising operational efficiency and supporting the overall mission of providing exceptional care. Hayley's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team.

Rachael
Rachael Job Title:Activities CoordinatorJoined: 2022

Rachael joined us in 2022 and has been in the role of Activities Co-Ordinator since 2023. She has a passion for ensuring residents receive a balanced activities program full of stimulation and experience.

Rachael has the residents' happiness at the centre of her mind and takes good care in planning group and 1-1 activities to fulfil the residents' needs at The Royal Care Home. She is a valuable member of the team at The Royal Care Home and always brings a smile to the residents, relatives and staff.

Paula
Paula Job Title:Head of CareJoined: 2011

Paula is Head of Care at The Royal. Paula ensures that the care we provide supports and reflects individuals mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice. Paula works in collaboration with the management and clinical teams, Paula sets standards, develop, and enhance high-quality care provision. Paula is a valued member of the wider clinical leadership Team, driving continued improvement in service delivery and the professional development of the team members.

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