






The Royal Care Home specialises in nursing and residential care, including for people with dementia, with fifty-seven en-suite rooms in total, as well as four lounges and two dining rooms.
All care plans are person-centred and include regular visits from GPs, as well as input from other nursing experts and dieticians.
Residents also enjoy a secure sensory garden, designed specifically for people with dementia, as well as a laundry service and wide range of activities.
Care Provided by The Royal Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Royal Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Hayley Sadd(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2023
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
The Royal Care Home Reviews (86)
The Royal Care Home has a Review Score of 9.9 (9.862) out of 10, based on 45 reviews in the last 2 years.
Over all time The Royal Care Home has 86 reviews.
I have waited over 10 months before deciding to send in this review as I wanted it to be based on long term observation and not just initial perceptions. My wife was admitted here last October (2024) after suffering a severe and debilitating stroke which left her with very little speech and only limited mobility in her left arm and leg. Over this time I can honestly say that the staff and management have been fantastic. There have been days when my wife has been depressed and when she has had issues with her physical condition as is to be expected but the staff have responded positively to all requests for that little extra support when she has needed it. There have been times when the level of support she wanted could only be delivered if she had individual 1 to 1 care 24/7 which is not possible but the carers have inevitably risen to the occasion to provide for her needs and raise her spirits. She could not be in better hands. Thank you all.
Thank you for your kind words Chris. They mean the a lot to the team at The Royal.
My friend was 90 today and the home did an afternoon tea and birthday cake for her, which she enjoyed immensely.
Thank you for your kind words. They mean a lot to the staffing team at The Royal.
I feel confident my mum is getting the best care and sympathetic attention possible which is most important to the family.
Thank you for your kind words. They mean a lot to the staffing team at The Royal.
My father is thankfully not the person who left the hospital mid May. He is walking and mobile, no longer bedbound, he is eating, but refused to eat in hospital. He has found peace and contentment. This is all thanks to the staff who have nursed him, spent time with him and listened to him. They understand him and his brain. Last Friday was his 94th birthday. The Royal and your lovely cook and staff provided a lovely birthday tea with a beautiful cake for him and our family of eight. Two days later, when I visited, he said, 'I am the happiest I have ever been in my life, happy as a lark'. What can I say, this is all thanks to you, amazing and a big thank you.
Thank you for your kind words Jan, they mean a lot to the team at The Royal.
Husband only in the care home for about 2 weeks, but in that time, he was well cared for, staff were very approachable and friendly. Nice pleasant surroundings.
Thank you for your kind words Audrey, they mean a lot to the team at The Royal.
Helpful and caring.
Lovely garden area but could do with a bit more seating for visitors.
My grandmother is treated with respect and given the care she needs.
Thank you
Thank you for your kind words Lorna, they mean a lot to the team at The Royal.
My Dad was cared for at The Royal for about 15 months. The staff were excellent and always treated him with care and kindness, along with us, his family. The food was very good. My only concern was that, due to his health issues, including loss of sight and mobility, it was difficult for Dad to benefit from the activities. However, I would recommend the royal as a place of excellent care. We are very grateful.
Thank you for your kind words Helen, they mean a lot to the team at The Royal.
Good/positive experience with care/nursing staff and support staff. Facilities good. Security good. Perhaps somewhat understaffed on occasions. Good feedback/reporting of incidents - falls etc. The biggest frustrations were the COVID lockdowns where we lost an opportunity to communicate with Mum whilst she was still reasonably lucid - this was not a care home issue however!
Thank you for your kind words. They mean a lot to the team at The Royal.
Our mum went into the home in December 2024. The care and compassion which the staff gave her was excellent. They were able to understand her needs and deliver. Their patience with her was sometimes above and beyond and we can't thank the staff enough. Unfortunately Mum sadly passed in February 2025, the aftercare Mum and we received was excellent.
Thank you for your kind words. They mean a lot to the team at The Royal.
My uncle was with The Royal Care Home for a few days only. I thought the staff were very helpful and kind. He was treated as an individual. I was able to say my goodbyes in privacy in a pleasant room which allowed us both some dignity. He died during the early house of that night but I am so grateful for that special goodbye. Hospitals do not offer the same chances.
Thank you for your kind review. This means a lot to the team at The Royal.
Would like to say what a fantastic care home this was for my mother for 2 years, who sadly passed away in December. Nothing was too much trouble. All staff, management, nurses, carers, domestics, and one particular staff member who regularly made us all laugh on many occasions, would like to say a massive thank you.
Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.
Getting use to not having my husband at home, but care is very good and I know he's safe in this care home.
Thank you for your kind review. This means a lot to the team at The Royal.
My mum came in following a stroke in July. The care my mum receives at the care home has been second to none. The whole team go above and beyond for her. Nothing is too much trouble for them. She has been settled since moving in in October.
Thank you for your kind review. This means a lot to the team at The Royal.
Always greeted pleasantly. Staff prepared to discuss any care or welfare items or find the information. Mum seems to be happy and settled and cared for. Her room and surroundings (lounges, corridors etc) are clean and well maintained.
Thank you for your kind review. This means a lot to the team at The Royal.
My partner is very well looked after in The Royal Care Home. The staff are very dedicated and nice people. Anything I need to know, I just ask 2 members of staff who are the care home management. The Royal is very clean and tidy, not smelly like most I've visited.
Thank you for your kind review. This means a lot to the team at The Royal.
Mum is like a changed person since going to The Royal Care Home. All the staff are lovely with her, she's eating food she's never eaten before and loving it. The Royal seem committed to ensuring days are filled with fun and distractions to keep people's minds busy. I couldn't have wished for more than they offer.
Thank you for your kind review. This means a lot to the team at The Royal.
I called frequently and emailed as well, and the staff were so lovely and accommodating and helpful. I had a few regular nurses and admin staff I spoke to and they were wonderful. I couldn't fault the staff, after all, they are what make a care home wonderful. They are angels looking after our relatives and can't thank them enough. They all deserve a pay rise.
The menu was great, always such lovely food and a great range. I saw this while visiting dad from Australia.
While there, I felt the staff were always so busy and felt for them as it's a big responsibility, they all deserve pay rises.
Thanks all, you are all angels.
Thank you for your kind review. This means a lot to the team at The Royal.
Staff are great, cleanliness is great, food could be improved with a better budget for the cook, I think the agency staff aren't very good and let the standards regarding nursing slip. Overall the care home is great and staff are great the company should get extra staff and a better budget for them as they deserve it. Staff go above requirements of the job, even doing the garden each year. Would and do recommend.
Thank you for your kind review. This means a lot to the team at The Royal.
My dad has been a resident at The Royal Care Home since October 2024 and we have been really, really pleased with his care. He is so well looked after and all the staff are so good to him, friendly respectful, caring and professional. We can't thank them enough.
Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback.
Residents get very good, attentive care. All staff are very good at their jobs and have time for all the residents.
Thank you for your kind words. The staff at The Royal Care Home greatly appreciate your feedback
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Royal Care Home.
There are no upcoming events for The Royal Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
- 30 Jun 2021Recipient: Crown Care
Accreditations
There are no accreditations posted yet for The Royal Care Home.
Meet the Team (8)

Hayley has been a dedicated Home Manager at The Royal Care Home since 2023. Hayley has worked at The Royal since 2013 in various roles. Hayley has a passion for ensuring quality care and a nurturing environment, she oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.
Hayley's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach has consistently contributed to the well-being and happiness of everyone in the care home.

Jane is the Clinical Deputy Manager at The Royal Care Home, bringing a wealth of experience and specialised training as a Learning Disability Nurse and experience in management. Her expertise in health care and management uniquely positions her to support both the staff and residents effectively. Jane is dedicated to creating a supportive and therapeutic environment, ensuring that the well-being of the residents is prioritised.
Her compassionate leadership and in-depth knowledge make her an invaluable asset to the care home.

Jane has been the head housekeeper at The Royal Care Home since 2024 however has been a part of the team since 2014. With a meticulous eye for detail and a commitment to maintaining a clean and comfortable environment, she ensures the highest standards of cleanliness and hygiene throughout the facility. Jane's dedication and hard work have made her an essential part of the team, greatly contributing to the health and well-being of the residents. Her friendly demeanour and proactive approach to housekeeping have earned her the respect and admiration of both colleagues and residents alike.

Scott is the maintenance supervisor at The Royal Care Home, where he has earned a reputation for his reliability and expertise. Responsible for ensuring the facility's safety and functionality, Scott handles everything from routine repairs to emergency fixes with efficiency and skill. His proactive approach to maintenance and his quick problem-solving abilities keep the care home running smoothly.
Scott's dedication to maintaining a safe and comfortable environment for residents and staff alike makes him an indispensable member of the team.

Natasha is the Clinical Lead at The Royal Care Home, bringing a wealth of experience and specialised training as a Registered General Nurse. Her expertise in health care uniquely positions her to support both the staff and residents effectively. Natasha is dedicated to creating a supportive and therapeutic environment, ensuring that the mental and emotional well-being of the residents is prioritised. Her compassionate leadership and in-depth knowledge of health issues make her an invaluable asset to the care home, fostering a community where everyone feels understood and cared for.

Hayley is the Home Administrator at The Royal Care Home, where she plays a pivotal role in overseeing financial operations and administrative functions. With her keen analytical skills and strategic approach, Hayley ensures the smooth running of the care home's business activities, from budgeting and financial planning to resource management. Her expertise and dedication have been instrumental in optimising operational efficiency and supporting the overall mission of providing exceptional care. Hayley's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team.

Rachael joined us in 2022 and has been in the role of Activities Co-Ordinator since 2023. She has a passion for ensuring residents receive a balanced activities program full of stimulation and experience.
Rachael has the residents' happiness at the centre of her mind and takes good care in planning group and 1-1 activities to fulfil the residents' needs at The Royal Care Home. She is a valuable member of the team at The Royal Care Home and always brings a smile to the residents, relatives and staff.

Paula is Head of Care at The Royal. Paula ensures that the care we provide supports and reflects individuals mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice. Paula works in collaboration with the management and clinical teams, Paula sets standards, develop, and enhance high-quality care provision. Paula is a valued member of the wider clinical leadership Team, driving continued improvement in service delivery and the professional development of the team members.
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