The Royal Care Home

My mum came in following a stroke in July. The care my mum receives at the care home has been second to none. The whole team go above and beyond for her. Nothing is too much trouble for them. She has been settled since moving in in October.

Always greeted pleasantly. Staff prepared to discuss any care or welfare items or find the information. Mum seems to be happy and settled and cared for. Her room and surroundings (lounges, corridors etc) are clean and well maintained.

My partner is very well looked after in The Royal Care Home. The staff are very dedicated and nice people. Anything I need to know, I just ask 2 members of staff who are the care home management. The Royal is very clean and tidy, not smelly like most I've visited.

Mum is like a changed person since going to The Royal Care Home. All the staff are lovely with her, she's eating food she's never eaten before and loving it. The Royal seem committed to ensuring days are filled with fun and distractions to keep people's minds busy. I couldn't have wished for more than they offer.

Thanks all, you are all angels.

Staff are great, cleanliness is great, food could be improved with a better budget for the cook, I think the agency staff aren't very good and let the standards regarding nursing slip. Overall the care home is great and staff are great the company should get extra staff and a better budget for them as they deserve it. Staff go above requirements of the job, even doing the garden each year. Would and do recommend.

My dad has been a resident at The Royal Care Home since October 2024 and we have been really, really pleased with his care. He is so well looked after and all the staff are so good to him, friendly respectful, caring and professional. We can't thank them enough.

Residents get very good, attentive care. All staff are very good at their jobs and have time for all the residents.

The care my Dad is given is excellent. Any issues which arise are dealt with promptly. The staff are friendly and helpful.

The Royal has been outstanding in their care for my sister. It is very well run and managed. The carers are without exception trained to a high standard and I've seen nothing but kindness towards my sister who needs total care. They take time to try and understand her needs even though she struggles with her speech. There is a good selection of food at meal times and alternatives offered. They have a space chair and hoist so are able to offer showers and bath. The rooms and other areas are kept spotlessly clean. Overall I think the management and staff deserve the highest praise for their commitment to the comfort of their patients.

The food is very good and there's always a good menu.

My mother received excellent care at the nursing home, from management, nurses, carers, a cook and a handyman, all involved in her care. They were all pleasant and dedicated to their job and I can't thank them enough.

I have power of attorney and I'm next of kin for a lady I've looked after for 15 years, she is 87 and had to go into a nursing home as she's a bit poorly and had carers at home for quite a long time but had safeguarding issues. The care was shocking so we changed to a different company, a lot better but not to the standard it should be so I was advised to look for somewhere my friend could go for 24-hour care. I chose The Royal at Rossington, so glad I did, my friend is so comfortable and well cared for, nothing is too much trouble, she has a lovely pleasant room, she said the food is very good and told me I'm not coming home with you, I'm staying in this hotel. My friend after all these years has finally got what she rightfully deserves, expert care and compassion and the most important thing love so thank you everyone, my friend is happy and so am I.

Although extremely busy, staff were caring, friendly and always treated our mum with dignity and respect. Any concerns that we raised were dealt with quicky and effectively. Family and friends that visited were always made to feel welcomed. The onsite hairdressers and activities program are fully inclusive. We also enjoyed attending the resident and community coffee morning held on a Thursday.

The staff at The Royal Care Home looked after my grandad with such respect and dignity. My grandad's needs were always met. He really enjoyed his time there. cannot thank the staff enough for what they did for my grandad.

I think it’s generally ok, but sometimes the staff seem a little too busy and overworked. Everyone seems friendly and polite. Not too happy about patients wandering in and out of my mum's room. However, I realise it’s hard to stop this.

The Royal is an excellent home. From hairdressing to entertainment. Meals are also excellent. Staff very caring. Couldn’t ask for anything better for my mother. I would definitely recommend this care home.

Following my father's death I was contacted immediately by a staff member and I can only thank the staff who greatly assisted in his transfer to the funeral company's chapel of rest. The Royal is professionally operated by very competent staff and I cannot thank them enough for the care of my father in his final years.

I would have every confidence in the staff and manager of The Royal should I need a care facility for members of my own family.

My mother is a resident at this home since February and I only have praise for the home. They are very welcoming and accommodating. My mother has very challenging behaviour at times and a lot of care needs due to her Alzheimer’s and the staff go above and beyond to meet all her needs. All are very friendly and caring to her and the family. They are also very good with my father who has found my mother needing to be in care very difficult. The home has a lovely garden for residents and family to use. There are always activities and events going on. My mother also likes to get her hair and nails done at their salon.